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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,574 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,574 Reviews of Griffin Ford Fort Atkinson

March 17, 2022

Took truck in for oil change. They dropped me off at work so I wouldn’t have to wait there. I came to pick it up and I was pleasantly surprised that my truck was clean :) More

by KMSODEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Mar 18, 2022 -

Griffin Ford Fort Atkinson responded

Hi Kathleen and thank you for your kind comments and high-star rating for Griffin Ford Fort Atkinson. We truly appreciate your repeat business with us. Your recent visit to 1642 Janesville Avenue to service your 2015 Ford F-150 was valued. Please let us know when we can do more for you!

March 16, 2022

Car was taken on time and returned to me at the time promised. Work performed was a job well done. I travel an additional 25 miles to have Griffin Ford service our vehicle. Highly recommended! More

by greenautos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Mar 18, 2022 -

Griffin Ford Fort Atkinson responded

Hi and thank you for your kind comments and high-star rating for Griffin Ford Fort Atkinson. We truly appreciate the drive you make to do business with us. Your recent visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you!

March 15, 2022

Everyone there was nice, they Fixed a blown spark plug on my truck within half a day, definitely satisfied More

by Blakeclapper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Mar 18, 2022 -

Griffin Ford Fort Atkinson responded

Hi Blake and thank you for your kind comments and high-star rating for Griffin Ford Fort Atkinson. We truly appreciate your business with us. Your recent visit to 1642 Janesville Avenue to service your 2003 Ford F-150 was valued. Please let us know when we can do more for you!

March 15, 2022

Took my vehicle in for a recall. I was promptly seen. The tech resolved the issue within an hour. The service advisor was great to deal with during this process. More

by Steven.Miller11208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Mar 18, 2022 -

Griffin Ford Fort Atkinson responded

Hi Steven and thank you for your kind comments and high-star rating for Griffin Ford Fort Atkinson. We truly appreciate your business with us. Your recent visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you!

March 14, 2022

I had to reschedule my appointment due to an ice storm, but everyone was very helpful and got me in ASAP. Great service, faster than expected and, with my accumulated Ford points, FREE. 10/10, would recomm More

by KIONIHOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Mar 18, 2022 -

Griffin Ford Fort Atkinson responded

Hi and thank you for your kind comments and high-star rating for Griffin Ford Fort Atkinson. We truly appreciate your business with us and glad you were delighted. Your recent visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you!

March 14, 2022

Took in for water pump replacement. and other things.returned car with boost leak.changed flow door actuator module.that works fine now.fixed leaking windshield.thats good.disappointed a More

by Brettriggs49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Mar 18, 2022 -

Griffin Ford Fort Atkinson responded

Hi Brett and thank you for your kind comments and high-star rating for Griffin Ford Fort Atkinson. We truly appreciate your business with us and are sorry for any inconvenience you may be experiencing with your vehicle. Your visits to 1642 Janesville Avenue are valued. Take care.

March 10, 2022

Receptionist was rude Repeated 3 different times what needed to be checked, tires, oil change, brakes, and check all filters Told they looked at my brakes through the tire and didn't see and issue vs ta More

by ceanna.jaeckel18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Bucholtz
Mar 15, 2022 -

Griffin Ford Fort Atkinson responded

Hi Ceanna: Thank you for your feedback, which has been reviewed with our management. Griffin Ford Fort Atkiinson would like to sincerely apologize to you. We strive to do better with our customers and are sorry for any miscommunication. Our Service Manager confirmed that there wasn't a hole in your rim, but it had the typical corrosion around the wheel where the tire seals to it. We did clean that up and re-seal it. It helps to perform a brake inspection during a tire rotation. Your vehicle was not having it's tires rotated, so our technician did visual inspection as best he could. We would encourage you to return to the dealership if you find you have additional problems. Take care until then.

March 10, 2022

Very pleasant people to work with. Although it did take an hour and 45 minutes to get oilchanged and skid plate put on. More

by gojomsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fleming, Kay Frey
Mar 18, 2022 -

Griffin Ford Fort Atkinson responded

Hi and thank you for your high-star rating for Griffin Ford Fort Atkinson. We sincerely apologize for the wait you experienced and the inconvenience it may have caused you. Your recent visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you!

March 09, 2022

The employees were very friendly and helpful. I feel satisfied with the service provided on my car. More

by Samantha Meister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi Samantha and thank you for your feedback. We appreciate your business with us and the high-star rating of Griffin Ford Fort Atkinson. Your recent stop at 1642 Janesville Avenue to service your 2012 Ford Focus was valued. Please let us know when we can do more for you! Take care until then.

March 05, 2022

Friendly and did my oil change and front end alignment. No problems at all. Excellent More

by choffman50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey, Mike Bingham, David Liebman
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hello and thank you for your kind words! We appreciate your business with us and high-star rating of Griffin Ford Fort Atkinson. Your recent stop at 1642 Janesville Avenue was valued. Please let us know when we can do more for you! Take care until then.

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