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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews
Call Dealership (920) 568-4444
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1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

April 22, 2023

They came immediately to get my car started and had to work out in the rain to start it and then when I got to the garage they replaced the battery right away. More

by tomnpatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg
Report | Print
April 22, 2023

Great Service Department, Randy went above and beyond to help with my F350 when I was traveling to the area. More

by Davez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichert
Report | Print
Apr 24, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

April 21, 2023

A very good experience: friendly and competent throughout. Would certainly return for any service and recommend it to others. More

by bjtuttle
Recommend Dealer
Yes
Report | Print
April 21, 2023

Friendly and knowledgeable staff, and a no-pressure sales experience which made buying a car a lot less stressful. Would definitely buy a vehicle from them again. More

by Rebecca
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Schepp, Dustin Porter, Duston Henze
Report | Print
Apr 24, 2023 -

Griffin Ford Fort Atkinson responded

Hi Rebecca, Wow! thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. Sincerely, The Griffin Family

April 20, 2023

They got us in within a couple days, did such a good job that we couldn’t remember why we brought it in. More

by MARK.MAERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynard Heger
Report | Print
Apr 24, 2023 -

Griffin Ford Fort Atkinson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2023

Excellent service, courteous and friendly staff too. Car runs better than it has in a long time. Not cheap, but you get what you pay for. I will be back for sure. More

by Mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez, Randy Seichert
Report | Print
Apr 21, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care! Sincerely, The Griffin Family

April 19, 2023

Excellent service, courteous and friendly staff too. Car runs better than it has in a long time. Not cheap, but you get what you pay for. I will be back for sure. More

by Mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez, Randy Seichert
Report | Print
Apr 21, 2023 -

Griffin Ford Fort Atkinson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels! Sincerely, The Griffin Family

April 19, 2023

Every one I've dealt with has been SO KIND! and have made me feel comfortable there (not stupid!). I REALLY appreciate them!! & will TOTALLY drive the distance to go there, cuz I like them that More

by MamaBear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the names-Stodola, David & Mary-can you look at our ticket?, Jim Jarlsberg, Randy Seichert
Report | Print
Apr 24, 2023 -

Griffin Ford Fort Atkinson responded

Hi, Griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your vehicle was valued. Please let us know when we can do more for you

April 18, 2023

Everyone was friendly and courteous. The work to my truck was done professionally and on time. Service went out of their way to get me a loaner vehicle. More

by TIM_LORANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Rachel Bronson
Report | Print
April 17, 2023

This survey sucks! It was just an oil change. I hope that an oil change can be competently accomplished by a Ford dealership. More

by tcerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Apr 18, 2023 -

Griffin Ford Fort Atkinson responded

Hello tcerwin, Thank you for taking your time to share your feedback with our team. We sincerely apologize for the inconvenience of the survey. Although an oil change should be able to be competently completed by a Ford Dealership, sometimes things go wrong in the eyes of a customer. If they do, we want to know so we can evaluate and make any corrective actions necessary. We are happy your oil change went well and appreciate your business. We look forward to seeing you again in the future. Thanks tcerwin!

Apr 19, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. If there is anything else we can do to assist you, please let us know! Take care! Sincerely, The Griffin Family

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