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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

October 04, 2018

Very pleased! They were very helpful! They didn't make us feel pressured. They were willing to help us find the right car if we hadn't decided on the car we purchas More

by markaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schepp, Tim Maney, Duston Henze
October 04, 2018

Super job! Great customer service! Great communication and listening to what I have to say. The tech knew what he was doing. I will continue to use your service More

by TPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Oct 05, 2018 -

Griffin Ford Fort Atkinson responded

That is so wonderful to hear. Thank you for leaving your review. Griffin certainly appreciates it, as we do customers like you! Take care.

October 03, 2018

I always have a good experience when going to Griffin Ford , Your service department always takes care of the problems and stands behind their work. We always get great customer service when we are there. Thank More

by zalandlaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Porter, Kay Frey
Oct 12, 2018 -

Griffin Ford Fort Atkinson responded

Well, we appreciate your feedback! Thank you very much for the kind words. Griffin (plus Dustin & Kay) truly appreciates them. We wish you all the best on the roads ahead!

October 03, 2018

Willing to keep trying Ridding my vehicle of a Persistent irritating rattle at higher speeds was met with persistence by the service dept. Third time’s a charm (so far😏) More

by TOM@MACWATSON.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg
October 01, 2018

Oil Change When I took my Escape for an oil change, they saw that the panel underneath was loose and let me know before they tightened it. They always polite, he More

by Catdad74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg
Oct 01, 2018 -

Griffin Ford Fort Atkinson responded

Thank you very much for your kind words. Griffin and our entire staff really appreciate them. We value your continued business and hope you continue to feel the love from us! Take care.

September 28, 2018

went in for oil change and tire roation the air filter was chewed up by a mouse and there was a problem with three of the studs for one of the tires they let me know and they fixed them in More

by sjhoward1172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't know his name he was working with Kay, Kay Frey
Sep 28, 2018 -

Griffin Ford Fort Atkinson responded

Thank you for your review. Sounds like you are all set for winter now. Griffin was so happy to help out. And, we wish you all the best now on the roads ahead!

September 28, 2018

Friendly, courteous and knowledgable. Great purchasing and then having vehicle services at this dealer. Will keep coming back over and over and over and over and over and over again. More

by BCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Zachariah Lange, Tim Bucholtz, Kay Frey
Sep 28, 2018 -

Griffin Ford Fort Atkinson responded

Thank you for your kind review of your experience at the Griffin dealership. We certainly love hearing that our customers are satisfied. Please know we appreciate your feedback, your business and your continued loyalty. Take care.

September 26, 2018

Great care! Appreciate the follow up on the problem that developed after recalls were all fixed on our 2007 Ford Edge. Griffin Ford was Very fair and accommodatin More

by Cdu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine in service , Jim Jarlsberg, Tim Bucholtz, Kay Frey
Sep 26, 2018 -

Griffin Ford Fort Atkinson responded

We are so happy to hear that you were satisfied. Thank you! Our customers understanding with a recall occurs is truly appreciated. Griffin appreciates your comments.

September 25, 2018

Kay Frey is superb Service is great in service department. Sales team was rude and obnoxious Called my trade in a piece of xxxx and management defended him so I guess More

by Ford Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Tim Maney, Kay Frey
Sep 25, 2018 -

Griffin Ford Fort Atkinson responded

Oh, thank you for your kind words about our Service Department staff. Griffin sincerely apologizes to you if the sales team was not equally as welcoming. We are so sorry you felt that way. Please know we appreciate this feedback as it will help us improve. Take care.

September 24, 2018

we were scheduled for oil change and 45,00 mi check We were greeted as we entered. Everyone was very respectful, curtoius, and cheerful. There is a nice waiting area . Someone came An told us what to ex More

by New2014sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Stackhouse, Zachariah Lange
Sep 24, 2018 -

Griffin Ford Fort Atkinson responded

Wow, we hit it out of the park during your visit! Thank you for detailing your experience. Griffin appreciates the opportunity you gave us to be of service to you. And, we really are thrilled that our efforts to a deliver top-notch experience worked out. Take care.

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