Griffin Ford Fort Atkinson

Oil change tire rotation fix engine light Happy with oil change and tire rotation. Not happy with engine light . Just paid 1100.00 a couple years ago to get it fixed now the same thing is out Happy with oil change and tire rotation. Not happy with engine light . Just paid 1100.00 a couple years ago to get it fixed now the same thing is out again and they want snother1100.00 for same thing . Said it was unlimited mileage but only 2 year warranty. So every 2 years this is going to happen . It’s xxxxxxxx . More

Got a good deal. I am happy with my new Ford truck. The price was very competitive with all other dealers. Zach is a good Salesman to deal with. I am happy with my new Ford truck. The price was very competitive with all other dealers. Zach is a good Salesman to deal with. More

Excellent Service - Kay Frey Kay helped me with a problem for my 2016 MKC involving tires over 6 months ago. I had been to 3 other Lincoln dealers in person and talk to several ot Kay helped me with a problem for my 2016 MKC involving tires over 6 months ago. I had been to 3 other Lincoln dealers in person and talk to several others on the phone including Lincoln themselves. I was very impressed by her knowledge of the product line and what created the problem. Although she couple not rectifie my issues at her dealership, I had to go to dealer who sold me truck), I was so impressed with how quickly she called me back, how thorough she did her research. She texted me and emailed quotes and followed up with even after I could come to her. As a customer, I promised myself I would do all my service with her from now on. I drove over 45 minutes to do service for just an oil change and tire rotation! That is a great service advisor who drove the business to her door now because of her outstanding customer service. I highly recommend Griffin Ford/Lincoln. Thank you Kay👍 More

VERY POOR, WANTED TO CHARGE 200 MORE THAN QUOTED What they fixed and over charged from quote, still DOESNT work, they want me to bring it back in. I told them to do some research and get back to me b What they fixed and over charged from quote, still DOESNT work, they want me to bring it back in. I told them to do some research and get back to me before I'm going to waste another whole afternoon waiting for it. More

The works and radiator flush The people here are always polite and accommodating. I’m always comfortable just waiting for my car if possible. My only problem is that my name is no The people here are always polite and accommodating. I’m always comfortable just waiting for my car if possible. My only problem is that my name is not on the computer just my husbands. After all it is my car Thank you Linda Gericke More

Recall problem I brought my car in for a recall problem. It was taken care of. They ordered parts for another problem the car has. They haven't called me yet to I brought my car in for a recall problem. It was taken care of. They ordered parts for another problem the car has. They haven't called me yet to say the parts are in. More

Service dept. was misleading / deceptive. 930am appt. for 4 tires, alignment, and oil change. Car wasn't done even at 330pm when I arrived to pick it up - not ha was misleading / deceptive. 930am appt. for 4 tires, alignment, and oil change. Car wasn't done even at 330pm when I arrived to pick it up - not happy. Had to pick up car next day and then told alignment machine was down. They didn't bother to tell me or even call me. More

Fast and friendly Would be happy to do business again with Griffin in the future. Great customer service! Will recommend to my family and friends. Thanks again for the Would be happy to do business again with Griffin in the future. Great customer service! Will recommend to my family and friends. Thanks again for the great service! More