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Griffin Ford Fort Atkinson
Fort Atkinson, WI
1,573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,573 Reviews of Griffin Ford Fort Atkinson
December 06, 2018
Customer service Absolutely the most courteous, knowlegeable and flexible service we have encountered so far. Chris was so willing to meet our demand and concerns. He Absolutely the most courteous, knowlegeable and flexible service we have encountered so far. Chris was so willing to meet our demand and concerns. He even took his own time on his Thanksgiving day to call to let us know the vehicle we wanted was able to see and test drive the next day. More
by Judib
Verified CustomerEmployees Worked With
Chris Kern, Duston Henze
December 05, 2018
Recall and routine maintenancenance Took truck in for recall and routine ol change. The parts were replaced but were not put back together correctly. Door and window didn't work and the Took truck in for recall and routine ol change. The parts were replaced but were not put back together correctly. Door and window didn't work and the door panel was loose and noisy. Frustrated that no one double checked work was done and everything was operational. Called got in in couple days later. When took truck back in 2nd time, webwere called and was told was fixed and still have loose noisy door panel. Doubt it was even checked. Frustrated not one but 2 trips wasted. More
by rickrisw
Employees Worked With
Richard Stackhouse
December 04, 2018
Everyone was friendly and helpful. We were taken very well care of. All our questions were answered and Dennis Mitchell made sure that we were very satisfied with the Escape that we pu We were taken very well care of. All our questions were answered and Dennis Mitchell made sure that we were very satisfied with the Escape that we purchased. More
by JSER2304
Employees Worked With
John Chady, Dennis Mitchell, Duston Henze
December 04, 2018
Awesome Zach was very helpful and explained the features on the vehicle. He was as blessed to answer all of our questions. Dustin explained all the financi Zach was very helpful and explained the features on the vehicle. He was as blessed to answer all of our questions. Dustin explained all the financial info and options so I understood them. More
by Sharon13
Employees Worked With
Steve Fleming, Zachariah Lange, Duston Henze
December 04, 2018
Very good service Very friendly people and knew what they were doing. Dustin helped me out a lot with finding the right car for me for a decent price. Very friendly people and knew what they were doing. Dustin helped me out a lot with finding the right car for me for a decent price. More
by Easton512
Employees Worked With
Duston Henze
December 04, 2018
Repair service The service was awesome, especially Jesse’s work. They knew I needed to get on the road ASAP and did everything in a timely fashion, to make that happ The service was awesome, especially Jesse’s work. They knew I needed to get on the road ASAP and did everything in a timely fashion, to make that happen. I would say the service was very good in all respects. Jesse especially went above and beyond to go the extra mile to diagnose and repair my truck. More
by PERRIE.VANDERMAUSE
Employees Worked With
Jesse
December 03, 2018
Listened and Followed through. Chris did a wonderful job listened to our approach at acquiring the exact vehicle we wanted. We explained exactly what we wanted and they found it. Chris did a wonderful job listened to our approach at acquiring the exact vehicle we wanted. We explained exactly what we wanted and they found it. Chris and his team made purchasing a vehicle a relaxing experience. Not to mention the trade-in portion went very smooth as well. Highly recommended. More
by CKING2710
Employees Worked With
Chris Kern
December 01, 2018
Great experience Bought my new (to me) car from Zach - he was very helpful in answering all my questions and helped to get me a fair deal. I will definitely stop back Bought my new (to me) car from Zach - he was very helpful in answering all my questions and helped to get me a fair deal. I will definitely stop back the next time our family needs a new car. More
by Pwalts84
Employees Worked With
John Chady, Paul Schepp, Zachariah Lange, Duston Henze
December 01, 2018
Best customer service Dennis is amazing! He really helped me through a complicated situation and found me an amazing vehicle. I’ll be forever greatful to him and recommen Dennis is amazing! He really helped me through a complicated situation and found me an amazing vehicle. I’ll be forever greatful to him and recommend him to anyone! More
by Shanna924
Employees Worked With
Dennis Mitchell, Duston Henze
November 30, 2018
Long time problem My car has had a major problem since the day I bought it. After over two years of this it is finally fixed. Everyone was excellent. Ford covered th My car has had a major problem since the day I bought it. After over two years of this it is finally fixed. Everyone was excellent. Ford covered the cost. Not a fault of Griffin at all, it was made with a problem. More
by Whitewater Lady
Employees Worked With
Kay Frey
