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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

March 26, 2019

Required more service after service After I picked up my car the inside panel was not put back on underneath my passenger door. I had my wheel barring replaced and they didn’t tighten ba More

by Wils12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy Betances, John Chady, Paul Schepp
Mar 29, 2019 -

Griffin Ford Fort Atkinson responded

Hello and thank you for this feedback. It has been sent up the ladder to our owner and we really appreciate your taking the time to leave it. Griffin cannot apologize to you enough for the inconvenience you experienced. We are truly sorry, as this is not the experience we strive to deliver to our guests at the dealership. Please know we take your comments to heart as they will help us with continuous improvement. Take care.

March 23, 2019

Wonderful Staff I worked with Tim in the sales department on a new F150, he was fantastic to work with, got me a great deal, and was extremely helpful. More

by BUSCHKJ24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Tim Maney, Duston Henze
Mar 29, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for your acknowledgment of Tim. Our entire staff at Griffin Ford Lincoln appreciate your kinds words. Enjoy that new truck and please let us know if we can be of any further service to you!

March 22, 2019

Quick and easy Found the used vehicle that fit our needs. Our sales rep, Zach, was knowledgeable and helpful. Definitely recommend him for anyone looking for a good More

by Raddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachariah Lange
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for the shout out to Zach! Griffin truly appreciates it. Please let us know if we can do any more for you. And, take care with your new car!

March 22, 2019

new tires I needed new tires, and got them at Griffin Ford. When I went to pay, they signed me up for a $60 rebate. Awesome just like the service. Timely and More

by PHYLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

Hi Phyllis: We love to go that extra mile! Thank you for your recognition and kind rating of your experience at our service department. Griffin truly appreciates it as we do customers like you!

March 19, 2019

Great Experience Our expereince with Griffin Ford/Lincoln was fantastic. Zach Lange and Duston Henze were extremely helpful and answered all of our questions. Will de More

by Ds1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachariah Lange, Duston Henze
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for your feedback on your experience at Griffin and with our staff members. We all truly appreciate it. And, we look forward to welcoming you back to the dealership!

March 18, 2019

No pressure sales and pleasant staff I made a pleasant no pressure purchase. Any issues with the vehicle were taken care of before taking delivery. I would have given 5 stars but gave 4 o More

by Sleuth602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Dennis Mitchell
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for this kind feedback. We do apologize that the process did not please you. But, Griffin hopes it was not too inconvenient. Please know we appreciate your business and wish you all the best on the roads ahead!

March 18, 2019

Ford Explorer oil change and noises Good service. Tech went with my wife to hear what she was hearing. He came back with 2 problems. One the fixed that day and the other they ordered par More

by TAMMEJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachariah Lange, Kay Frey, Richard Stackhouse
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

That is so great to hear! Thank you for your feedback. We really aim to please in our service department at Griffin and are happy all went well for you. Take care and see you again.

March 18, 2019

Experience was good. Visit was for oil change, tire rotation, checking the brakes, etc. All was done satisfactorily and in time quoted me. Not sure if car wash should hav More

by camorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

Yes, weather at times prevents us from delivering on that. Please know we appreciate your feedback and are happy to hear you were pleased. Take care and we'll catch you next time!

March 17, 2019

Awesome Customer Service The staff at Griffin Ford were very patient as we went back and forth deciding which vehicle to go with! Eventually helping us decide on the 2018 Plat More

by WIlljones65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Duston Henze, Gene Betances
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

We love hearing how pleased you were with your experience at Griffin. Thank you for taking the time to leave us all your feedback. We truly appreciate it. Take care and enjoy that beautiful truck!

March 17, 2019

Replaced airbag, replaced lens I wa as able to get my car in to be fixed quickly. Service was great and done in no time. I would definitely recommend them. More

by Mib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Mar 23, 2019 -

Griffin Ford Fort Atkinson responded

Thank you. We aim to please at Griffin and truly appreciate your feedback. Please let us know if we can do any more for you.

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