Grieco Toyota

Nothing but problems with buying a truck. Found the truck I wanted on line and made an appoint for the following day. They called back and said a deposit has been put on the truck so its no lo Found the truck I wanted on line and made an appoint for the following day. They called back and said a deposit has been put on the truck so its no longer available.. A week later the truck is still listed as for sale so I call them and am assured it is still for sale so I tell them I will buy it and will be there the following day and they make the appointment. Again I'm called back and am told someone has put a deposit on it and its no longer available. Two days later I see that the truck has sold for $1,100 more than it was offered for on line. I verified that it was the same truck I was trying to buy. I sent a text to the company contact person asking what I should have done differently to have been able to buy the truck and questioned why it sold for so much more than it was advertised for and no one has responded. My belief, since no one has been willing to explain it to me, is that their business model is geared more toward making money than customer service. More

Communication Problem I purchased a coupon for a wheel alignment so I called ahead to confirm and was hung up on three times before I gave up. Three different people answer I purchased a coupon for a wheel alignment so I called ahead to confirm and was hung up on three times before I gave up. Three different people answered the phone and three times I was put out to a hangup instead of service. If Mr Grieco knows what is going on then the place is in real trouble. And in worse trouble if he doesn't. More

Do not service car here My wife and many of our friends have been told by service dept that they need work. When we went to get second opinion found out the work was not need My wife and many of our friends have been told by service dept that they need work. When we went to get second opinion found out the work was not needed. None of us will go there again for service or to buy a new car. More

Without a doubt the best buying experience I've ever had, within an hour I test drove finance and drove off with a mint RAV4, at a great price all due to the manager Bruce Coppola who did not put no pressure within an hour I test drove finance and drove off with a mint RAV4, at a great price all due to the manager Bruce Coppola who did not put no pressure at all, no hidden fees I considered him to be a very stand-up person and trustworthy he could not do enough to help me without a doubt I will be a return customer thanks again Bruce More

We purchased a preowned vehicle thru the dealership. We worked with Joe Rodriguez,Bruce Capolla and the General Manager, Paul. We were very happy and completely satisfied with the deal and professional s worked with Joe Rodriguez,Bruce Capolla and the General Manager, Paul. We were very happy and completely satisfied with the deal and professional services that we received. Will do business there again. More

Just purchased a pre-owned vehicle through Aimee N. and she was the most helpful salesperson I’ve ever dealt with, especially when considering that it was not a high value sale. Accommodating and professio she was the most helpful salesperson I’ve ever dealt with, especially when considering that it was not a high value sale. Accommodating and professional, she really came through for me. Thank you Aimee and Grieco, for an excellent car buying experience! A+ More

A bunch of scam artists Stay as far away from this dealership as you can. They will outright lie to you in order to induce you to agree to buy a car from them and, in my cas Stay as far away from this dealership as you can. They will outright lie to you in order to induce you to agree to buy a car from them and, in my case, they also even reneged on a deal that we had made on a new RAV4 Hybrid, even after they got me to give them a deposit. When I told the manager, Bryan, that I was going to be posting negative reviews about them, his response was "Do what you have to do, my friend" (he was just a patronizing jerk). I have been buying cars for 35 years now and never encountered such an unethical and dishonest dealership. Their actions were so despicable that I am writing a letter to our state Attorney General asking them to investigate this dealership for fraud. More

Used Sales Manager I bought a used car and immediately had a transmission problem. Sent to service. They said the computer wasn't communicating with transmission that ti I bought a used car and immediately had a transmission problem. Sent to service. They said the computer wasn't communicating with transmission that time. 2 days in shop. Drove again and same issue. Brought it back they kept it for 2 weeks. I no longer want or trust this car. Ran into a stone wall named Brian, Used car sales manager. He was condescending arrogance a left me sitting around until he could get his hands on it. I found him forty minutes later texting, Or playing a game on his phone. The only out come he offered was selling another car to me. I have never been treated so poorly and will never recommend this dealership. More

Just purchased a new Tacoma from Grieco Toyota I recently purchased a new Tacoma at this dealership and overall experience has been very good. Been to all the other Toyota dealerships in RI before I recently purchased a new Tacoma at this dealership and overall experience has been very good. Been to all the other Toyota dealerships in RI before going to Grieco and they were horrible, from arrogant sales people to dishonest managers that didn't have the courtesy to return a phone call. At Grieco the sales person was Bill Tavares.. Bill was patient and not pushy, called me back the next day to ask if I had any questions and we pretty much settled on a price over the phone, easy no nonsense. Would not hesitate to send family or friends. Dave D. More

AVOID AT ALL COSTSThis dealer and service center have AVOID AT ALL COSTS This dealer and service center have the WORST customer service I have ever experienced at a car dealership. SO MANY hidden costs a AVOID AT ALL COSTS This dealer and service center have the WORST customer service I have ever experienced at a car dealership. SO MANY hidden costs and absolutely awful service!!! More