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Grieco Toyota

East Providence, RI

3.1
228 Reviews

415 Taunton Ave

East Providence, RI

02914

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228 Reviews of Grieco Toyota

April 01, 2020

Just purchased a pre-owned vehicle through Aimee N. and she was the most helpful salesperson I’ve ever dealt with, especially when considering that it was not a high value sale. Accommodating and professio More

by Inspector341
Recommend Dealer
Yes
Employees Worked With
Aimee Nitschke
Apr 02, 2020 -

Grieco Toyota responded

Thank you for taking the time to share your excellent experience with Aimee! We are so happy she could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

March 30, 2020

A bunch of scam artists Stay as far away from this dealership as you can. They will outright lie to you in order to induce you to agree to buy a car from them and, in my cas More

by Rangerdbs
Customer Service
Recommend Dealer
No
Employees Worked With
Tom Smith and Bryan
Apr 02, 2020 -

Grieco Toyota responded

We are very concerned to hear about your experience. This is not the culture that we promote at Grieco and we would appreciate an opportunity to speak with you to learn more about the situation. Should you wish to discuss, please feel free to reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

January 08, 2020

Just purchased a new Tacoma from Grieco Toyota I recently purchased a new Tacoma at this dealership and overall experience has been very good. Been to all the other Toyota dealerships in RI before More

by D.DiMaio1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tavares and Bryan
Jan 09, 2020 -

Grieco Toyota responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

January 08, 2020

Used Sales Manager I bought a used car and immediately had a transmission problem. Sent to service. They said the computer wasn't communicating with transmission that ti More

by pokrdlr715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Jan 15, 2020 -

Grieco Toyota responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com to discuss this further.

December 28, 2019

AVOID AT ALL COSTSThis dealer and service center have AVOID AT ALL COSTS This dealer and service center have the WORST customer service I have ever experienced at a car dealership. SO MANY hidden costs a More

by GreicoSucks
Recommend Dealer
No
Employees Worked With
Service manager
Jan 03, 2020 -

Grieco Toyota responded

Thank you for bringing this to our attention. In order to better understand what happened during your visit, we would appreciate a chance to speak with you. Should you wish to discuss, please reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com

November 14, 2019

My husband & I bought a RAV4 hybrid at this dealership. We were very happy working with our product specialist, Peter da Cunha. He is very knowledgeable about Toyota cars & cars in general. He made sure al More

by drbonsai
Recommend Dealer
Yes
Employees Worked With
Peter da Cunha
Nov 15, 2019 -

Grieco Toyota responded

We are so thrilled to hear it! Peter is an essential part of our team and we are so pleased to hear that he provided you with excellent service.

November 12, 2019

I recently purchased a car from this dealership. I dealt with Peter. He was AMAZING., I have never in my life had a good experience at a car dealership and I have purchased 4 cars in my life. Peter restored More

by Ellepalmieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 13, 2019 -

Grieco Toyota responded

Hi Elle! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help.

November 06, 2019

Sold me a vehicle with emissions issues! Buyer beware ! Theses bozos sold me a RAV with emissions issues that they were well aware of. Cost me a considerable amount of $$ to get it to pass More

by swimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female salesperson
Nov 07, 2019 -

Grieco Toyota responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

September 12, 2019

Awful customer service Came here to buy used Toyota Camry with my own financing. Called beforehand to ask if I can do that and had a positive response. After I came in, I ha More

by Igor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter
Sep 13, 2019 -

Grieco Toyota responded

Igor, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

September 03, 2019

Sales Bought a used vehicle there and charged me 249.00 dollars. They said it was mandatory,but in the paper in clear words it says it not mandatory to purc More

by Rich parfitt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawna and sue in financing
Sep 05, 2019 -

Grieco Toyota responded

We take customer satisfaction seriously, and we are disappointed if you did not experience that. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

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