Grieco Toyota
East Providence, RI
Filter Reviews by Keyword
By Type
231 Reviews of Grieco Toyota
Sold me a vehicle with emissions issues! Buyer beware ! Theses bozos sold me a RAV with emissions issues that they were well aware of. Cost me a considerable amount of $$ to get it to pass Buyer beware ! Theses bozos sold me a RAV with emissions issues that they were well aware of. Cost me a considerable amount of $$ to get it to pass inspection....They are all smiles and handshakes, but they are nothing more than typical used car salespeople......Go elsewhere....... More
Awful customer service Came here to buy used Toyota Camry with my own financing. Called beforehand to ask if I can do that and had a positive response. After I came in, I ha Came here to buy used Toyota Camry with my own financing. Called beforehand to ask if I can do that and had a positive response. After I came in, I had to argue with manager and salespersons for half an hour who were pushing me to take their financing or leave a deposit. The more I denied to take it, the more rude they have become. Kept telling me lies about everything in order to make sign the sales agreement and leave a deposit. Unfortunately had to leave without a good car due to impolite and rude people, who only care about money they gonna make. More
Sales Bought a used vehicle there and charged me 249.00 dollars. They said it was mandatory,but in the paper in clear words it says it not mandatory to purc Bought a used vehicle there and charged me 249.00 dollars. They said it was mandatory,but in the paper in clear words it says it not mandatory to purchase. I would like to get my 249.00 back........ More
Service Manager Was Quick To Fix Issues There was some miscommunication between myself and the service department that lead work being done that I wouldn't have authorized if I had known it There was some miscommunication between myself and the service department that lead work being done that I wouldn't have authorized if I had known it wasn't covered. The service manager was quick to reach out to me and worked with me to make things right. I've had no issues with them in the past and mistakes were on both sides so I can look past it and I'll go back. I'll just make sure to ask more questions next time. More
No BS car deals. No waste of time. It is the third car that I'm leasing from Grieco Toyota in the last 24 month. There is a reason that I come back to this dealership and refer all my f It is the third car that I'm leasing from Grieco Toyota in the last 24 month. There is a reason that I come back to this dealership and refer all my friends who are interested in Toyota cars. The honesty and politeness of the dealership employees are incredible. Deals posted on the website are not scam ads, unlike many dealers. They will make sure that you get the best value. Not to mention that you don't need to wait for hours with agents going back and forth between their manager and giving you BS. Special thanks to Scott and Eddy. Keep up the good work. Looking forward to seeing you again. More
Wonderful experience I recently leased 2019 Toyota Highlander, I absolutely love this Suv. Eddie Laureano was my salesman he was excellent, he listen to what I needed and I recently leased 2019 Toyota Highlander, I absolutely love this Suv. Eddie Laureano was my salesman he was excellent, he listen to what I needed and got me exactly what i wanted never pressured me into anything. Everything went great with the finance got me great monthly payments and 3 years free maintenance. My overall experience with Grieco has always been wonderful this is my 2nd car and I'll will continue to do my business there. More
Worst dealership This is the worst dealership I've ever gone to. The sales person was rude and had a ton of attitude. I went to buy a car in cash and the guy was tryin This is the worst dealership I've ever gone to. The sales person was rude and had a ton of attitude. I went to buy a car in cash and the guy was trying to get me to go into debt to "do [him] a solid"! He rushed me around, talked me like I was dumb, and then would make me wait like 30 min to go do whatever in the back. Then, he told me the MSRP was the invoice price and that I needed to pay $4K more than the MSRP for a Camry (it was even above the price that was on the car window and he basically told me "I couldn't afford it"). I'm not blind, and I'm not stupid. I did my research, and I was very polite. The guy kept rolling his eyes. Worst experience ever. He should be fired immediately. More
Great Service Great service starting with JACK the service manager.These guys get it done the right way all the time.Been going here for years and will not go anywh Great service starting with JACK the service manager.These guys get it done the right way all the time.Been going here for years and will not go anywhere else. Give them a try and you will see why. Keep up the great work. Lou More
Trade in issues Traded in my truck for a 4runner signed all the paperwork got my plates. Month later they are billing me for more sales tax as they made a mistake. N Traded in my truck for a 4runner signed all the paperwork got my plates. Month later they are billing me for more sales tax as they made a mistake. No call to tell me before they registered it. Just added another 1344.50. Guess a signed contract means nothing to them. I would not have purchased the truck thru them for the added money. Just a shadey/sleazy way of making a sale. Sent paperwork to AG's office to pursue this issue. More
Leasing experience The sales experience was smooth, clear, and concise. Brian, the sales manager, understood the situation I was in and was willing to assist. I was The sales experience was smooth, clear, and concise. Brian, the sales manager, understood the situation I was in and was willing to assist. I was looking to turn my toyota lease in 2 years early however, I was in a tight bind due to being over the mileage and having so many payments due. I had an unrealistic price in mind however, Brian broke the numbers down perfectly for me and we were able to come to an agreement. It took a lot of negotionation, but Brian was willing to work with me and not once did I get the sense he was trying to lowball me and/or was getting agitated. I could’ve continued looking for a lower price at a different dealership, however because of the service Brian provided, I left with my new 2018 lease on the same night since it was a lease to lease. On the day I leased the new Toyota, I had visited Boch Toyota in Attleboro as well as Prime Toyota in Westwood. None of the other dealerships gave me an explaination on the numbers. They would provide a number and circle it but NEVER broke the numbers down. At the end of any deal, a sale is all about educating the consumer and ensuring they understand what they are getting themselves into. Greico is the perfect example of a dealership who educates their consumers. There was a little mishap months after the deal; however, Paul, the store owner, promptly solved the issue. Greico is a dealership that promises and delivers. Thank you Brian for educating me on the sales process. Paul, thank you for your prompt response and diligent resolution. -Sandra B. More