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Grieco Toyota

East Providence, RI

3.1
228 Reviews

415 Taunton Ave

East Providence, RI

02914

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228 Reviews of Grieco Toyota

August 19, 2019

Service Manager Was Quick To Fix Issues There was some miscommunication between myself and the service department that lead work being done that I wouldn't have authorized if I had known it More

by JoshR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph & Jack
Aug 22, 2019 -

Grieco Toyota responded

Josh, we are sincerely sorry for any miscommunication and we thank you for the opportunity to speak with you about the matter. We do appreciate the feedback and take our customer satisfaction very seriously. We hope that reaching out to come to a resolution allowed us to demonstrate that. Should you need anything in the future, please don't hesitate to reach out to Jack Dalomba, Service Manager, via email at jdalomba@griecocars.com.

July 16, 2019

No BS car deals. No waste of time. It is the third car that I'm leasing from Grieco Toyota in the last 24 month. There is a reason that I come back to this dealership and refer all my f More

by Amir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bregnard and Eddy Laureano
Jul 17, 2019 -

Grieco Toyota responded

Thank you for the amazing rating and review!

June 28, 2019

Wonderful experience I recently leased 2019 Toyota Highlander, I absolutely love this Suv. Eddie Laureano was my salesman he was excellent, he listen to what I needed and More

by rlopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Laureano
Jul 02, 2019 -

Grieco Toyota responded

Wow! Thank you for taking the time to leave such an excellent rating and review of our dealership! We're so pleased we could provide such an excellent experience for you.

May 28, 2019

Worst dealership This is the worst dealership I've ever gone to. The sales person was rude and had a ton of attitude. I went to buy a car in cash and the guy was tryin More

by rdzr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Rodriguez
May 30, 2019 -

Grieco Toyota responded

We searched and could not find any record of you visiting our dealership. Could the visit have been under a different name or possibly at a different dealership? Please contact Paul Balay, General Manager, so we may investigate further. He can be reached via email at pbalay@griecoag.com.

May 31, 2019 -

rdzr responded

I do not appreciate your implication that I am misremembering the dealership location. You employ a Joe Rodriguez, and I am absolutely positive that my experience occurred at Grieco Toyota. The absence of your records seems to be yet another example of your disorganization and lack of professionalism. I have no intention of returning or contacting your manager. I have wasted far too much time as is. My family has been loyal to Toyota for over 40 years, but we have since decided to purchase another brand of cars. While we know Toyota strives for quality craftsmanship, we are bitterly disappointed by its service.

May 05, 2019

Great Service Great service starting with JACK the service manager.These guys get it done the right way all the time.Been going here for years and will not go anywh More

by Big Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Delomba
May 06, 2019 -

Grieco Toyota responded

Thank you for letting us know about the incredible service you received from Jack during your visit to our dealership. Please don't hesitate to let us know if there is anything we can do for you!

March 11, 2019

Leasing experience The sales experience was smooth, clear, and concise. Brian, the sales manager, understood the situation I was in and was willing to assist. I was More

by Sandrab1325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul & Brian
Mar 12, 2019 -

Grieco Toyota responded

We appreciate you taking the time to share your experience, Sandra! We are so pleased that Brian was able to work a deal with you. Thank you for the great review! We hope to do business with you again in the future. Please let us know if you need anything.

March 11, 2019

Trade in issues Traded in my truck for a 4runner signed all the paperwork got my plates. Month later they are billing me for more sales tax as they made a mistake. N More

by sleazy dealer
Customer Service
Recommend Dealer
No
Employees Worked With
General manager
Mar 20, 2019 -

Grieco Toyota responded

Thank you for bringing this to our attention. We are deeply concerned to hear about your recent experience and we are sincerely sorry for any inconvenience. We would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our General Manager, Paul Balay. He can be reached at pbalay@griecoag.com. Thank you for your patience.

February 17, 2019

Don’t go here I want everyone reading this to understand I never complain. I am one of those people that tries to see the good side of everything but I am finding i More

by Mikeybean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmella is the only bright spot. The GM is useless . From what I am told his names it Peter but he will never all you back. He is too important to talk to customers. It must be all the great reviews this dealership is getting.
January 25, 2019

Take advantage of young customers My son was sent a offer for his car. he went in they didnt honor the offer... he explained he wanted out of his lease but had some challenges. The tol More

by Yorkielover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Simones Harrison Beal
December 20, 2018

Thank god for new ownership Had my car serviced at new Grieco Toyota and far exceeded my expectations will definitely bring my car back. Friendly staff made my experience pleasur More

by Heather675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dasilva
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