Grieco Toyota
East Providence, RI
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246 Reviews of Grieco Toyota
Pride/Professional/Personable = Bruce Coppola. I accompanied my partner for a trade in not intending to purchase/lase a vehicle for myself. As my partner navigated his options, I asked Bruce to run accompanied my partner for a trade in not intending to purchase/lase a vehicle for myself. As my partner navigated his options, I asked Bruce to run my credit to see if it was worth while to make a trade for myself. In short, Bruce was nothing less than professional with the understanding that I was not in the market for a vehicle. I simply asked questions, he answered and without any fanfare, pushy sales pitches or guilt laced sales pressure, he calmly walked me through the process of trading in my 2015 Ford Explorer for the current 2021 Highlander. Bruce was very personable, patient and relatable. He has a calm nurturing demeanor and in no way makes you feel uncomfortable. Prior to this experience, I would have opted for three root canals without painkillers before attempting to set foot in any dealership to deal with the snobby overbearing salespeople. If the industry employed more "Bruce Coppolas," they'd have a better reputation and more happy customers. Bruce is one and the last of his kind. THANK YOU BRUCE! My partner and I wish you nothing but success and happiness. More
As a first time car buyer, I was very hesitant to purchase a car at any dealership because of all the negative stories you hear about salesman. My experience was the complete opposite here thanks to purchase a car at any dealership because of all the negative stories you hear about salesman. My experience was the complete opposite here thanks to Bruce! Bruce is SO helpful and fair. He doesn’t BS you and is overall a great person! Quick response and willing to answer any questions I had. I feel like we were great friends (lol). Marquita and Danielle were also amazing! More
Very bad - did not deliver service. Left car there all day. Paul Da Silva never apologized, was arrogant and useless. Scheduled in/out detail, left car night before - get call at 3 PM no detail. No Apolog day. Paul Da Silva never apologized, was arrogant and useless. Scheduled in/out detail, left car night before - get call at 3 PM no detail. No Apology, attitude like who cares...... More
Bruce was amazing! No pressure, so helpful, engaging, he really made me feel like I mattered, He truly makes you feel like your a part of the Toyota family!!! If you ever decide to get a vehicle, go see Bru really made me feel like I mattered, He truly makes you feel like your a part of the Toyota family!!! If you ever decide to get a vehicle, go see Bruce! Excellent experience and he is quite the character. (I mean that in a very good way) great guy! Great experience! More
Similar to the other reviews about Bruce Coppola, he was professional, knowledgeable, and fair. I sold my car to Grieco, and despite the final amount being lower than the KBB offer, he walked me through wh professional, knowledgeable, and fair. I sold my car to Grieco, and despite the final amount being lower than the KBB offer, he walked me through why there would be a difference. More
Lincoln Pest Control & Property Solutions needed to purchase a Toyota Tacoma for business needs. I original searched the internet and I found Grieco had exactly what we were looking for and at great pr purchase a Toyota Tacoma for business needs. I original searched the internet and I found Grieco had exactly what we were looking for and at great price. I contacted the dealership and they responded immediately. When arriving at the dealer ship I could tell they were very customer oriented. I was introduced to Bruce Coppola. I found Bruce to be very personable and one that goes above and beyond to fill the customers needs. We were so satisfied and Bruce did such a great job we purchased another Tacoma six months later. Thanks Bruce. More
Bruce Coppola very helpful and knowledgeable. Got a 2021 Bruce Coppola very helpful and knowledgeable. Got a 2021 tacoma and my payments went dow.....Robert the service advisor also very helpful and knowle Bruce Coppola very helpful and knowledgeable. Got a 2021 tacoma and my payments went dow.....Robert the service advisor also very helpful and knowledgeable...Thank you guys More
Horrible experience. This dealer is exactly why people hate buying cars. We made the deal for a used ford fusion for my son we agreed on price in writing vis email. When we got there they added another $2 hate buying cars. We made the deal for a used ford fusion for my son we agreed on price in writing vis email. When we got there they added another $250 for bogus scratch and interior warrantee that I didn't want and was told every one had to buy this warrantee. They then refused to sell me the car without the warrantee and as I need a car had no choice. I was told car had two keys which I didn't. they agreed to splitting the cost of the 2nd key with me $400, $200 to me and two weeks later they can't tell me if the key has even been ordered or when it will arrive. they charge $400 for paperwork fees which include registering the card for us and again 2+ week slater no registration no calls back from sales person or manager and now on e can tell me if my car is registered. When I spoke to the sales manager he was a total jerk and stated I gave you good price on your trade (2k below KBB trade value by the way) so another $250 shouldn't be big deal. Do not do business with this dealer. you will regret it. More

