Gregory Hyundai

This was absolutely THE most negative experience I've ever encountered with a car dealership. My daughter and I arrived to look at a used car from cars.com. The car had been sold, but they had another. W ever encountered with a car dealership. My daughter and I arrived to look at a used car from cars.com. The car had been sold, but they had another. We were interested in a 2007 Jeep Compass. Greg Brodsky introduced himself, I knew his mother- we thought we were off to a good start. Keith the salesman had no clue which car was which; we told him. We went for a test drive, then came back to talk numbers. Keith and Greg were jumbling numbers back and forth and asking us to "sign a note of intent" on the back of a piece of paper if they could get the payment down to what I was comfortable with. They then asked for my credit card to show that we were serious. When Greg arrived at EXACTLY my comfort price, he said he wasn't sure if the owner was going to accept it, but that he'd try. They continously pushed me to make a final decision. I said I needed to go to lunch, and Keith offered for us to drive it to lunch. He called halfway during lunch, saying someone else was interested in the car. By the end of lunch, decided to take it, and walked back into the dealership ready to make a deal. Greg looked at us and said, "We just sold the car to someone else." I thought he was joking- I still had the keys in my hand. After a moment of absolute shock, I asked him to explain- he said- someone offered more. I got up to leave- and he said, "Well, maybe we can make it work, but you have to pay $1000 more...I said that wasn't what he had quoted- and he blew it off, saying it was too bad- that the owner never confirmed the price. I was in total shock......Told them their policy was just bull. About ten minutes later, I called the owner, and said- I'm the woman who was just in there about your Compass. He said, "Yeah, I've already heard your story." I reiterated that he did not hear it from me- and he blew me off- each time I tried to explain what this felt like, he interrupted me- so many times I actually screamed at him to stop talking. He was dismissive and beligerant to me....and told me that the salesman Keith had tried to take the car back from me during lunch, and I had shooed him away. This was a bold lie! He had never found me at lunch- he called and asked when we were coming back. He also said Keith had told me to take it for 10 minutes- another lie. My daughter and I left and went to South Oak Dodge in Matteson, IL. I have not bought a car yet, but their ethics were in place and could not have been more straight forward. I would not, under ANY circumstances, trust or do business with ANYONE at Gregory Auto. More

The salesman, Bill, was not particularly knowledgeable, tho a nice enough fellow. But when it got to the price part, Pete, the manager, appears--and the deal was off. He wouldn't give me a straight answer tho a nice enough fellow. But when it got to the price part, Pete, the manager, appears--and the deal was off. He wouldn't give me a straight answer about a price. He told me to shop around and then I'd come "begging" back to him. Sorry, Pete, I don't beg for a car. This is a buyers' market, in case you haven't noticed. Poor Bill, you killed the sale for him. More

I advise anyone to stay away from this dealership. They have alot of inventory,but do not know they basics of customer service, or common courtesy. Greg Brodsky raised the price he quoted me over the phone have alot of inventory,but do not know they basics of customer service, or common courtesy. Greg Brodsky raised the price he quoted me over the phone. I still bought the car as they had what we needed and we needed the car. I reget it every day. Even though they knew what car we wanted and the price it took the 6 hours to complete all the paperwork. They never went over all the features of the car. Greg never thanked us instead was very cold to us after he made the sale. The finance guy Peter Denbroeder was fine that day however he forgot to have us sign the credit report. Instead of calling us and saying he was sorry and asking us to come back. He called us 3 weeks later said WE forgot to sign them. Then told his boss it took 3 weeks to get ahold of us because we told him we were waiting for an insurance check. Total lie! When I confronted Pete about the insurance check he still did not appoligize instead was extremly rude to me. I talked to the President Greg Mauro about all this. He said sense you liked your sales man Bill Schlentz make sure you give us a good review on your hyundai survey because it only reflects on him. He also gave me a generous FIVE DOLLAR GIFT CERT for fudruckers. He totally stands behind this rude and unprofessial behavor of his sales manager. He does not seem to belive in customer service after he gets his money!!! Please be very careful dealing with Greg Brodsky. The only nice guy there was Bill Schlentz. More

They are liar... Can't trust them what they tell you... they offered me price through email in writing. When i schedule appointment and visit then they didn't have car color they told me they have in stock they offered me price through email in writing. When i schedule appointment and visit then they didn't have car color they told me they have in stock. They refuge to sell the car at a price they offered me. They are looking for serious law suits. More

This dealership has a sales manager, Greg Brodsky, who has very questionable ethics. They do the bait and switch. We were to the point of having a deal and being ready to write a check when Greg said "tha has very questionable ethics. They do the bait and switch. We were to the point of having a deal and being ready to write a check when Greg said "thats not the price." He is a bad apple and then the dealership management stands behind him. Be careful with this company More