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Gregory Hyundai
Highland Park, IL
485 Reviews
Here at Gregory Hyundai, we strive to be the best dealership in the Chicago area. That's why our goal is to make sure our customers receive one transparent price, one skilled professional to guide them through the buying process and spend no more than one hour before driving away in their new vehicle.
Gregory Hyundai is a family-owned and operated dealership that has been serving the residents of Highland Park, Illinois for over 35 years. Throughout the years we've been fortunate enough to serve generations of loyal customers. That includes families throughout the Chicago area and stretching to our neighboring cities of North Chicago, Northbrook, Glenview, Gurnee, Grandwood Park, Waukegan, and beyond.
With the latest and greatest Hyundai models in stock, which means you can shop for the Sonata sedan and its hybrid variation, the compact Veloster models, and the many fashionable, spacious, and reliable SUV models of the Hyundai brand, including the Venue, Kona, Tucson, Santa Fe, and Palisade. We also are experts on the Ioniq 5 and Ioniq 6. We can help you find the perfect vehicle for your lifestyle and budget.
Need Hyundai or other auto service or maintenance? Our service center is staffed by ASE-certified professionals and carries genuine Hyundai parts and accessories.
Have questions about dealership financing or leasing a new vehicle? Our finance department is here to help or to answer questions about your finance application.
Have questions for us? Go ahead and contact us here, we love to help. We look forward to helping you plan for a better automotive future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 485 reviews
May 11, 2026
Horrible experience, no one knows what’s going on. No one communicates to each other. I spoke to the service manager, he says he’ll call you back and never calls back. Horrible customer service. T No one communicates to each other. I spoke to the service manager, he says he’ll call you back and never calls back. Horrible customer service. The extended warranty they push on you has a clause that you HAVE to bring it to their dealership, and you have to pay for your own tow to get it there. Super inconvenient, and incompetent. More
by jaredbburns
Verified CustomerEmployees Worked With
May 09, 2026
Service Dept lacks thinking advisors who take into consideration driving habits of car owner. Recommend things based on schedule not upon inspection. consideration driving habits of car owner. Recommend things based on schedule not upon inspection. More
by cam815
Employees Worked With
Matthew Slauter
May 08, 2026
Kandice was great to work with. She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out More
by shelbyd007
May 07, 2026
Felix was very responsive and went out of his way to help us find just what we were looking for. us find just what we were looking for. More
by rutschmanrichard
Employees Worked With
May 03, 2026
Very poor service. Treated my wife rudely. Incredibly condescending. Once complementary Oil Changes are complete will not be returning. Treated my wife rudely. Incredibly condescending. Once complementary Oil Changes are complete will not be returning. More
by sara_lanham
April 22, 2026
We originally had a good experience until we had a few warning lights pop up on our 2026 vehicle we just purchased (with less than 20 miles on it). Turns out the vehicle had hidden damage and a possible a warning lights pop up on our 2026 vehicle we just purchased (with less than 20 miles on it). Turns out the vehicle had hidden damage and a possible accident that was no disclosed to us or reported to carfax. It appeared the damage was covered up and a camera/sensor was superglued back on under the bumper. We have been out a car over 2 weeks now due to this damage. More
by kngardet
Employees Worked With
April 17, 2026
Service at Gregory Hyundai is getting worse every time I visit. Had to make two appointments on line because couldn't combine recall & routine service requirements into one appointment. Was told service w visit. Had to make two appointments on line because couldn't combine recall & routine service requirements into one appointment. Was told service would be done in 2.5 hours. Ended up lasting 4.5 hours. Informed the service department I was going to go for run on bike trail next to garage while waiting & they could text or called if needed. Received text while running which included link to recommend service requirements. Called service deptment to verify requirements. Found out the link I recieved via text was incomplete. Told person to go ahead with service but I did not want tires rotated. Finished run & returned to Gregory Hyundai. Talked to service to get clarification on the service requirements. Found out the text link was extremely incomplete. Was getting huge 'bait & gouge" vibes on this whole process. Asked for an estimate to total cost. Was given a amount . . was more than I was expecting . . but that was OK. Asked if the estimate included taxes. "No". Kinda expected that because at this point I felt I was getting 'played' by service department. Asked if the estimate include a tire rotation. Was told "Yes". Reminded them I specifically asked NOT to have tires rotated. Waited another 2 hours before service was completed. Was informed at check out there was a 2% service charge for credit cards ($25 in this case). Wish I would known that up front. Guess that is par for the course at Gregory . . 'keep the customers uniformed'. Was escorted to my car. Noticed a panel of some sort laying on the floor board. Had to have service department person installed the panel. This was my third visit to Gregory Service Department . . each visit gets worse. Based on this visit, TRUST is a problem ('bait & gouge'), CARING FOR THE CUSTOMER is a problem (I asked specifically not to rotate the tires) , and QUALITY OF SERVE is a problem (didn't properly finish the job by not reinstalling a panel cover . . very shoddy). Was a bad experience. Definately had a 'taken advantage of' feeling during this visit. I feel this is a management/leadership problem. That said, for all the runners out there, the bike trail adjacent to Gregory Hyundai is awesome! More
by majwhite
Employees Worked With
April 13, 2026
I feel can trust them. Bought car at Gregory Hyundai and have serviced it there since Bought car at Gregory Hyundai and have serviced it there since More
by rlrw8g
Employees Worked With
April 13, 2026
Always a great experience. Great customer service and I feel confident with the way they take care of my car. Great customer service and I feel confident with the way they take care of my car. More
by becnels59
Employees Worked With
April 10, 2026
Try pleased with the professionalism, knowledge and curtesy of all involved. It was a very positive experience. curtesy of all involved. It was a very positive experience. More
by dsullie
Employees Worked With
Other Employees :
Randal was my sales rep and he was fantastic. 10 out of. 10.
