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Gregory Hyundai
Highland Park, IL
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We stopped at Gregory Hyundai after shopping around for many months to find the right car. I was looking for a mid-size vehicle that would last me many years so I wanted the right size, a nice interior th many months to find the right car. I was looking for a mid-size vehicle that would last me many years so I wanted the right size, a nice interior that would hold up, good gas mileage, and something I loved the look of and something that wasn't ridiculously expensive. We looked at Toyotas, Hondas, Lexus, Mazdas, Fords and more and I wasn't finding that car that I knew I wanted until I saw the Hyundai Santa Fe. Kevin Hart, our salesperson, was phenomenal. He greeted us right away, asked spot on questions about our needs, and ended up being the most low-pressure, thorough, patient and nicest salesperson I have ever dealt with. He honestly made me feel like he only wanted me to purchase the car if I felt it was perfect for me. After we decided to buy the car, my husband did the negotiating and then we both went in to sign the financing paperwork and pick up the car. Both the negotiating and financing went so quickly and painlessly. It truly was the most low-pressure, easiest experience we have ever had in purchasing a vehicle. Kevin spent a lot of time making sure we understood the vehicle and how to operate it before we left. He also made it clear that I could come in any time and he would help me with any questions I had. He spoke very highly of the manager, the service department and the staff at the dealership. I have actually never been to a dealership where I wanted to go back and spend time there. I love the laid-back atmosphere at the dealership and the staff is always smiling and friendly. I would recommend this dealership to anyone and I love the car! I get so many compliments on it. More
Let me start by saying that my four previous personal car purchases were thru the Audi Exchange of Highland Park. For quite some time I've had the feeling that they a) have become complacent/arrogant due to purchases were thru the Audi Exchange of Highland Park. For quite some time I've had the feeling that they a) have become complacent/arrogant due to Audi's success and/or b) take me for granted as a multi-repeat customer. Either way, as they say, insanity is doing the same thing over and over again and expecting a different outcome. So since the lease on my Audi was about to expire I decided to shop around. And shop around I did, going to many different dealers and test driving many different cars, including VWs, BMWs and Porsches. But from the very beginning I had my eye on the Hyundai Santa Fe, and one day I was passing by Gregory Hyundai and I thought what the heck, let's pull in and test drive one. I was greeted immediately by Dimitry Fuklev, who was sharp, attentive, and answered all of my questions. I said how about a test drive and the next thing he did was let me pick one out of their inventory and off we went. I was impressed, with both the car and the dealership. Upon return Dimitry suggested something I didn't even know was possible (to trade in my leased vehicle - buyout), which appeared to save me considerable money. I went home and did some research on the vehicle and returned with a list of questions. Dimitry took me to the service manager (a very nice lady) who answered my questions, and the one she didn't have an answer for she got a head mechanic and got my question answered. So we were wrapping up the deal and then Audi Financial was being a pain about the lease buyout by the dealership, so I just bought the car and traded it in. But I changed my mind on the color of the car, which didn't fluster Dimitry, who tracked my new choice down in a day. The time spent with the finance guy was all of 10 minutes, quick and easy. I'm an informed, demanding customer and nothing I threw at these guys made them lose patience or get pushy. I can honestly say I've never had such a pleasant car buying experience, and I have a feeling their service will be equally customer-oriented. If you're shopping for a Hyundai, stop by and ask for Dimitry -- I really can't recommend him, or the rest of the folks I met there, highly enough. 5 out of 5 stars. More
GREGORY HYUNDAI WAS THE BEST CAR BUYING EXPERIENCE I EVER HAD! Steve the Internet Sales Manager was my initial contact. He was very easy to talk with, very personable and very helpful to initiate my sales HAD! Steve the Internet Sales Manager was my initial contact. He was very easy to talk with, very personable and very helpful to initiate my sales inquiry and purchase. Luke the Sales Manager located the exact car I wanted ( a 2013 Silver Hyundai Tucson Limited). He offered me the BEST DEAL compared to three other dealers. There was no pressure, no BS. Luke was very easy to work with and accommodating. My Salesman Adrian also was outstanding. He spent a great deal of time and went with my wife and I for a test drive. He patiently answered dozens of questions, showed us how to operate everything on the car,and handled many details of my purchase through delivery. Richard the Finance Manager did the final paperwork, another professional, no pressure, no BS team member. I strongly recommend Gregory Hyundai as a great dealership to purchase and trade-in cars. They also have a terrific Service Team. Richard Isaacs Buffalo Grove, Illinois More
I had the best experience purchasing my new Hyundai at Gregory Hyundai. I'm always leery when going to buy a car, but everyone at Gregory was incredibly friendly, no-pressure, and helpful. Rich in Finan Gregory Hyundai. I'm always leery when going to buy a car, but everyone at Gregory was incredibly friendly, no-pressure, and helpful. Rich in Finance is absolutely outstanding. He does his best to work with customers to get the greatest financing rates possible. He never rushes you and takes his time to explain everything in detail. He followed up with me right away and did everything in his power to get me financed at a great rate. Gregory Hyundai is very lucky to have him. More
This was a great experience. I worked with Kiwon Kim on a used Hyundai Sante Fe. Great knowledge of the vehicle, and the best price I can find anywhere. This was the fifth Hyundai dealer I visited. I will be used Hyundai Sante Fe. Great knowledge of the vehicle, and the best price I can find anywhere. This was the fifth Hyundai dealer I visited. I will be purchasing our daughters first car from Kiwon. This experience was a blessing from God. More
I purchased a 2013 Sonata Limited Turbo from Gregory Hyundai 3 days ago and had to write a review immediately to let everyone know how great of an experience I had at this dealership! I must say, this w Hyundai 3 days ago and had to write a review immediately to let everyone know how great of an experience I had at this dealership! I must say, this was by far the best experience I've ever had at any dealership! First off, the staff there were so helpful and inviting from the first time I walked into the dealership. The salesman I dealt with was Roland. He was a pleasure to deal with! He helped me choose the car that was perfect for me, and never once did he push me into something I didn't want or hound me on the phone everyday like most salesmen do. When it came time for me to purchase the car, I told Roland exactly what exterior color, interior color and package I wanted. He located the car for me and I had it the next day! I went in that day and there it was, exactly what I wanted! The paperwork process was a breeze and I was on my way with my brand new car! I shopped around, of course, as any consumer would and this dealership was by far the BEST Hyundai dealership I visited in the Chicagoland area! I would definitely recommend coming here if you're looking to buy a Hyundai. Thank you so much Gregory Hyundai, John the Sales Manager and Roland for a great experience purchasing my first Hyundai!!! A+ to you!!! More
The experience was great. The sales personnel and the financial office were fast, courteous and great to work with. I recommend this dealership. Brenda Kelly financial office were fast, courteous and great to work with. I recommend this dealership. Brenda Kelly More
My experience was wonderful. I looked at the Elantra hatchback and sedan. Roland showed me both including his hatchback. I sat in both cars and test drove both. It was a difficult decision to make, b hatchback and sedan. Roland showed me both including his hatchback. I sat in both cars and test drove both. It was a difficult decision to make, but Roland, the salesman was very easy-going with my indecisiveness. I was also looking at a subaru impreza at the time and while Roland clearly wanted me to buy the Hyundai, he had some great things to say about the subaru too. I always felt at ease. When it came to buying the car, Roland was great at communication and negotiations were simple. Picking up the car took a little longer than expected because they were busy, but it was great to look at the other cars and learn as much about the elantra as possible before leaving with it. Richard, the finance guy was very helpful with financing the car. He explained how it would increase my credit rating and went through all the paperwork diligently explaining everything along the way. He also gave me some advice about future purchases. Overall, buying a car at Gregory Hyundai was a very enjoyable experience. More
I went in there knowing that I wanted to get a new Sonata.From the moment that I walked in and met Dimitry I knew this was a fantastic dealer. He did not pressure me into anything! He let me choose wh Sonata.From the moment that I walked in and met Dimitry I knew this was a fantastic dealer. He did not pressure me into anything! He let me choose which vehicles I wanted to drive and I made my own selection. His sales manager Luke was awesome as well, both of them were very knowledgeable about the two vehicles I was interested in. When I finally decided on which one I wanted, they worked with me right away on the price and got me into the car at the price I wanted to pay. The finance person, Rich was very helpful as well explaining what everything was that I was signing in the Finance office. After that I got to leave with my brand new vehicle as happy as can be. I would definitely recommend this dealer to anyone looking to purchase a Hyundai. More
I have been buying cars for 40 years, from a dozen dealers in California and Illinois. This was by far the best experience I have ever had. I felt comfortable with everyone I met, never pressured, al dealers in California and Illinois. This was by far the best experience I have ever had. I felt comfortable with everyone I met, never pressured, always listened to. This transaction was complicated because I was ending a lease early with another manufacturer and dealer in another town. Plus the car needed some body work before I could return it. Myriam is arranging the body work and Paul and Matthew will be assisting me in returning the car to the other dealer. This they did ,not because I asked, but because they sensed my concern and offered to help. This was great customer service. I got the car I wanted, the color I wanted and the price I wanted.I never had to ask twice nor haggle. I will recommend this Gregory Hyundai to everyone I know and anytime I have a chance. A great experience with no buyers regret. More