Gregory Hyundai
Highland Park, IL
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Worth the drive Highland Park is a little bit of a drive for us, but Larry Barr and the rest of the staff made it worthwhile. They were professional, personable, and Highland Park is a little bit of a drive for us, but Larry Barr and the rest of the staff made it worthwhile. They were professional, personable, and courteous. I already have them in mind when I replace my other car. More
Very positive and constructive. Kevin Hart was VERY professional and knowledgeable. I really feel I made a friend for life. (My brother purchased two former vehicles from him and ref Kevin Hart was VERY professional and knowledgeable. I really feel I made a friend for life. (My brother purchased two former vehicles from him and referred me to him). Will call on him again when the need for another vehicle arises. More
Below average when it came down to finalizing the paperwork. I decided to go to Gregory Hyundai because of the price they pitched to me. My salesman was friendly and gave me a lot of information about the Elantr I decided to go to Gregory Hyundai because of the price they pitched to me. My salesman was friendly and gave me a lot of information about the Elantra I wanted to purchase. I already knew what car I wanted so this was no trouble. When it came down to finalizing my paperwork I thought everything went smoothly but they made an error with my VIN. They had to get my vehicle from another dealership because I wanted a certain color and I guess no one checked the VIN number. Because of this, they started calling me everyday to see if I can come in to resign all the paper work with the correct VIN. I work night shifts, so it was not convenient for me to come again to the dealership at the times they wanted. They also failed to give me a spare key to my car. When I finally made it to the dealership, I was there for another 1/2 hour because they needed to make me a spare key. With the delay of the paper work, I also got my loan payment information late too. I am happy with my car, but I feel like the dealership could of been more professional and less careless when it came to handling the paperwork. More
Awesome deal Roland was very easy to work with and made my car deal super smooth and fair. I had been to 3 other dealerships before going to Gregory Hyundai, and R Roland was very easy to work with and made my car deal super smooth and fair. I had been to 3 other dealerships before going to Gregory Hyundai, and Roland offered me the best deal and the friendliest service. It was a pleasure to work with him. More
Excellent We recently purchased a Genesis from Gregory Hyundai and were very impressed by the excellent service that we received from the staff, especially Serg We recently purchased a Genesis from Gregory Hyundai and were very impressed by the excellent service that we received from the staff, especially Sergio, who went above and beyond to answer all of our questions. His kindness and knowledge of the product was refreshing greatly appreciated. More
Would Never Purchase from Again Being a young, inexperienced, woman, I knew going car shopping was going to be difficult. Gregory Hyundai was a poor choice I made in purchasing the A Being a young, inexperienced, woman, I knew going car shopping was going to be difficult. Gregory Hyundai was a poor choice I made in purchasing the Acura TSX in October 2014. I called to dealership seeing they had a 2004 Acura TSX listed online at 68,962 miles for $10,999. It wasn't too bad of a deal from what I saw online and the pictures seemed fairly decent for the year. I spoke to the internet manager, Kevin, at the time. I asked him if there was anyone in particular I should talk to about the car and he tells me he'll have a sales guy named Ryan call me. I ask how negotiable they are on their pricing, and Kevin insisted they were not at all, which was frustrating, but somewhat understandable to me. Few minutes later another salesman, Greg, calls. He was very casual and knew very little on the phone about the car. I schedule to go in to view the car anyways, he agrees. I show up at that date and time, and the car wasn't cleaned or conditioned. Mind you, the car had been in their stock for some time at which point. The sales guy was completely unprofessional. He ignored my concerns outright when I would bring them up, he had no answer for my questions on the car, and he was too busy talking about himself to understand my needs in the vehicle. He kept trying to get me into the car for a test drive as I was looking it over, only having been there for less than ten minutes. Then as I'm pointing out the flaws in the car, he kept down playing what I had to say. Car ran alright on the very short test drive. The moment I told him about how I wasn't happy with the price considering the flaws in the exterior paint and scratches in the interior, he tried to pressure me into a larger down payment, which makes no sense to me. Then he mentioned how Kevin said they weren't negotiable on pricing. I told them either they were going to fix the scratches and chips in the paint or knock down the price. He opts to knock it down $300. I put a small down payment that was refundable just in case I decided to go with it. I had to leave since I had to go to work, but said I'd be back in the next day. I go in with my folks to view the car again the following day as promised, and the car still was not conditioned or cleaned. My dad and I were looking under the hood and then the sales guy starts rambling on how it has a new battery, everything is new and well kept. I decide to purchase it and be done because I really wanted the car. We get into finance with two managers, one named Felicia and another gentleman trying to sell me a protection plan essentially. He made sexist jokes outright as I was trying to weigh my options and tried to pressure me into fraudulently claiming the current scratches on the car as new to get those taken care of. I opted to not purchase the extra plan. Now I've had the car a few months and I have found on this supposed "well kept car" several issues that supposedly passed their inspection. The rear strut needs replaced, it needs a new wheel alignment, and that supposed new battery needed replaced. The battery was from 2012. There's another mechanical issue with the car where when you brake in the midst of a turn the car jerks, but I'm still trying to figure out exactly what it is. More
BANKRUPT AND NEEDED A CAR AFTER CHECKING WITH TWO OTHER DEALERSHIPS. I FINALLY FOUND GREGORY AUTO. MOST DEALERSHIPS DONT WANT TO WORK WITH BANKRUPTANCY CASES BUT FROM THE MOMEN AFTER CHECKING WITH TWO OTHER DEALERSHIPS. I FINALLY FOUND GREGORY AUTO. MOST DEALERSHIPS DONT WANT TO WORK WITH BANKRUPTANCY CASES BUT FROM THE MOMENT WE SPOKE TO KEVIN ON THE PHONE, HE ASSURED US THAT WE'D WALK OUT WITH A CAR. KEVIN FELT THE RIGHT SALES PERSON FOR US WAS SERGIO ACOSTA. FROM START TO FINISH SERGIO KEPT US IN THE LOOP. WE HAVE NEVER EXPERIENCED A MORE FRIENDLIER GROUP OF PEOPLE. SERGIO WORKED TIRELESSLY TO UNSURE WE GOT A GREAT DEAL AND A GREAT CAR. SO THANKS TO ALL OF YOU AT GREGORY AUTO GROUP. ESPECIALLY KEVIN AND SERGIO. YOU GUYS ROCK. More
Great Job I just bought a 2015 Sonata! My first Hyundai ever! I did my homework and visited several Hyundai dealerships such as Grossinger, McGrath, Loren. None I just bought a 2015 Sonata! My first Hyundai ever! I did my homework and visited several Hyundai dealerships such as Grossinger, McGrath, Loren. None of them came even close to the price, professional attitude and friendliness of Gregory Hyundai! From the original e mail quote of Kris Choros to Sean ( Sales Manager) and last but not least James ( Sales Person), everyone did their best to make me feel important and wanting to earn my business! I would always recommend those guys and the dealership to anybody who wants to be treated with dignity and respect in a process of buying a car. Any car I might add! More
Above and beyond people who want to see you treated fairly I have purchased two cars from Gregory Hyundai. My last experience came after having to leave 3-4 dealerships when they refused to honor the TrueCar p I have purchased two cars from Gregory Hyundai. My last experience came after having to leave 3-4 dealerships when they refused to honor the TrueCar pricing. At Gregory, they were very upfront, honest, and fair about the pricing, and went above and beyond to get the car I wanted, and make sure I was happy with it. They were the most honest and safe car-buying experience. Hard to find! More
First Hyundai Purchase Best value and courteous service by everyone at the dealership; took time to understand what we wanted and exhibited patience while we investigated di Best value and courteous service by everyone at the dealership; took time to understand what we wanted and exhibited patience while we investigated different options. Would definitely recommend and would purchase any future Hyundai vehicle from Gregory. More