Gregory Hyundai
Highland Park, IL
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We had a great time and Roland made it very easy. Thank you for making the whole purchase process work for us. It was nice and easy working with Roland. He answered all of our questions and took us Thank you for making the whole purchase process work for us. It was nice and easy working with Roland. He answered all of our questions and took us on a few test drives to make sure we had everything answered and ready to go when we agreed to terms. We will send friends and family and if anyone reads this, ask for Roland More
Always professional. I normally hate buying cars, but with Gregory Hyundai it was a breeze. I love my sales person I love the service. I would recommend anyone to going to I normally hate buying cars, but with Gregory Hyundai it was a breeze. I love my sales person I love the service. I would recommend anyone to going to the dealership to get there next car from Gregory Hyundai. More
VERY NICE AND EXPERIENCED AND KNOWLEDGEABLE SALESPERSON We came in, met Gregory Philip ROLAND, and test drove a new 2016 white Tucson. The contract was negotiated. This dealership had the right vehicle an We came in, met Gregory Philip ROLAND, and test drove a new 2016 white Tucson. The contract was negotiated. This dealership had the right vehicle and ROLAND had the experience. We worked with our salesperson, no time was wasted; never even met a manager. It was a total pleasure to buy here.. More
great time with Roland When you shop for a Hyundai at Gregory do your self a favor and ask to work with Roland. He got us the car we wanted at a better price than any other When you shop for a Hyundai at Gregory do your self a favor and ask to work with Roland. He got us the car we wanted at a better price than any other dealer. He also is very straight forward and does NOT play games. More
Sergio Acosta & Ray Slivka Both Sergio and Ray made my purchase of a 2016 Hyundai Santa Fe Sport a most satisfying experience. They were courteous, informative and most helpfu Both Sergio and Ray made my purchase of a 2016 Hyundai Santa Fe Sport a most satisfying experience. They were courteous, informative and most helpful in explaining the numerous functions of all aspects of the car. I feel confident that my decision to purchase a vehicle at Gregory was a wise one thanks to Sergio and Ray, and I look forward to a continuing relationship with them in the future. Marcia George More
Wonderful Great experience. Would recommend Gregory Hyundai to any one. First new car I have purchased and I felt very comfortable with everyone there. Will ret Great experience. Would recommend Gregory Hyundai to any one. First new car I have purchased and I felt very comfortable with everyone there. Will return in the future More
Great dealership that truly had my best interest in mind! This is my third car I have purchased from Gregory Hyuandai, they take such good care of me, why would I go anywhere else? Go see Roland tell him Kim This is my third car I have purchased from Gregory Hyuandai, they take such good care of me, why would I go anywhere else? Go see Roland tell him Kim sent you. More
Deceptive business / Selling non-certified Pre-Owned vehicle I went in to Gregory Hyundai to purchase a "Hyundai Certified Pre-Owned (CPO)" vehicle. I was informed a CPO vehicle goes through a vigorous inspecti I went in to Gregory Hyundai to purchase a "Hyundai Certified Pre-Owned (CPO)" vehicle. I was informed a CPO vehicle goes through a vigorous inspection & meets their top criteria. If even 1 item on their checklist is not met, it is NOT a CPO vehicle. I purchased a "CPO" vehicle. The day after, I contacted them immediately as there were some issues. [Please see attached pictures] 1st attempted contact for a resolution -- Contacted the owner, Mr. Mauro chose to ignore me 2nd attempted contact for a resolution -- Contacted Hyundai Motor America (Corporate, USA). They said there is nothing they can do. Each dealership is independently owned. Trying contacting the BBB (Better Business Bureau) to see if they can help. 3rd attempted contact for a resolution -- Contacted the BBB. After months of going back & forth, Gregory Hyundai ignored the evidence presented [please see attached pictures]. Mr. Mauro ignored request for independent mediation. 4th attempted contact for a resolution -- Contacted Hyundai Motor America again. How can you trick the public by taunting a CPO vehicle has so many additional benefits and is backed by warranties and do nothing when a dealership (independent or not) clearly does not meet the standards for a Hyundai Certified Pre-Owned vehicle? [Response from Hyundai Motor America: Sorry, there is nothing we can do. It is noted.] 5th attempted contact for a resolution -- (Currently pending as of August 2015) Contacted the Illinois Attorney General and filed a consumer complaint. I attached documents that included my evidence that shows that Gregory Hyundai sold me a non certified pre-owned (CPO) vehicle; it should have never been made for sale in the first place as it lacked the credentials of being a CPO vehicle. This review is a completely factual written review [please see evidence] Please do yourself a favor and stay away from Gregory Hyundai. I know I wish I had. - Their "A+" BBB rating which is a hoax - Deceptive business practices PLEASE SEE GREGORY HYUNDAI'S FACEBOOK PAGE AS I HAVE UPLOADED PICTURES TO CONFIRM THESE ISSUES WITH PHOTO EVIDENCE More
great experience I got the service and profesional attitude provided to me surfing the entire buying experience. Thanks. Roland was able to take care of all my quest I got the service and profesional attitude provided to me surfing the entire buying experience. Thanks. Roland was able to take care of all my questions and I am very comfortable in my new car More
The best car buying experience We came to the Gregory Hundai dealership just to see Hundai Elantra. Larry the salesman gently approached us and started the conversation. We explaine We came to the Gregory Hundai dealership just to see Hundai Elantra. Larry the salesman gently approached us and started the conversation. We explained to Larry our needs and he showed us cars he thought can be the good fit for our needs. It was the best experience in a car purchase, and our sales person Larry was excellent. He spent time on showing us cars and explained well every car features and differences between models. We looked all Hundai models and test drove 5 different car models until we found what we want. We never felt pressure or impatience from our salesman. All we can say is that, Larry is an excellent,patient, professional, and knowledgeable salesman who made our car purchase process easy and pleasant. Thank you Larry this is our first pleasant experience buying the cars. More