Gregg Orr Cadillac of Hot Springs

dead battery I called the dealership and they sent someone to jump the battery. We then took it to the dealership and they changed the battery and at the same tim I called the dealership and they sent someone to jump the battery. We then took it to the dealership and they changed the battery and at the same time were gracious enough to change my oil at the same time. More

They take good care of my Cadillac and keep it in good shape Orr always gets me in for service when I need something done. They are kind and courteous and discover problems before they become an issue. I apprec Orr always gets me in for service when I need something done. They are kind and courteous and discover problems before they become an issue. I appreciate the care wash and cleaning. Ina More

Excellent Everyone working there are great and very helpful to get every customer a great deal and put them in the car they wanted.. and will recommend people t Everyone working there are great and very helpful to get every customer a great deal and put them in the car they wanted.. and will recommend people to come get a car from Orr Cadillac More

Excellent service Always a good experience at Orr. Service department is friendly and efficient. They always clearly explain any issues and exactly what service was pe Always a good experience at Orr. Service department is friendly and efficient. They always clearly explain any issues and exactly what service was performed. Very thorough service. More

Very helpful, excellent service Fixed the problem, vacuumed the car out, excellent customer service. Service covered by waranty. So no charge, even better! Recommend the service depa Fixed the problem, vacuumed the car out, excellent customer service. Service covered by waranty. So no charge, even better! Recommend the service department, friendly staff. More

Pleased I had been looking for a second vehicle for 6 months and had in mind what criteria I needed met. By shear luck after a few minutes talking with Josh h I had been looking for a second vehicle for 6 months and had in mind what criteria I needed met. By shear luck after a few minutes talking with Josh he told me he had one that was real close to what I was asking for. They pulled it around front and sure enough it was very close to my expectations. Ended up buying it and am very pleased. Josh took very good care of me. Not to mention I was pleased to do business with a veteran. Will definitely come back in the future. More

They found what I was looking for! I talked with Kyle about the specifics of a used Cadillac that I was looking for. Not only did Kyle remember everything I was looking for but he found I talked with Kyle about the specifics of a used Cadillac that I was looking for. Not only did Kyle remember everything I was looking for but he found the perfect car for me!! More

ecp reappliciation Michael did a great job of taking care of our needs. He was concerned and friendly. service took a little longer than we were told. Michael did a great job of taking care of our needs. He was concerned and friendly. service took a little longer than we were told. More

always helpful Ready to answer any of my questions or help with whatever problem I may be having. Always friendly and cooperative. Wait time is usually reasonable. Ready to answer any of my questions or help with whatever problem I may be having. Always friendly and cooperative. Wait time is usually reasonable. More