Gregg Orr Cadillac of Hot Springs

Recent Service Our recent experience with the service department was a very good experience. Service staff was very friendly & service was done in a timely manner. I Our recent experience with the service department was a very good experience. Service staff was very friendly & service was done in a timely manner. Issue was resolved to our satisfaction. Thank you. More

Amazing service and sales and everyone is always willing to work for everyone and meet all of their potential needs! Lots of inventory to choose from! I got a great and sales and everyone is always willing to work for everyone and meet all of their potential needs! Lots of inventory to choose from! I got a great car ! More

Engine light and oil change Always great service and informative on any problem that exist. Michael handles every customer with respect, and he can always be trusted with the ve Always great service and informative on any problem that exist. Michael handles every customer with respect, and he can always be trusted with the vehicle performance. More

They got it done Fantastic, and best experience buying a car! You want excellent service from helpful people (especially Derek and Gaylon!) then go here! When everyone Fantastic, and best experience buying a car! You want excellent service from helpful people (especially Derek and Gaylon!) then go here! When everyone else made it an overwhelming, exhausting and at times humiliating experience (I’m looking at you Orr Honda and John Gibson) these guys went over and above to find me the right car at the right price! They totally redeemed the Orr name in my book! Thank you! More

They did right by their previous mistake Had an issue with the back lift gate module of my Cadillac SRX that I took in to get serviced in January. By July, the same issue came back. Even th Had an issue with the back lift gate module of my Cadillac SRX that I took in to get serviced in January. By July, the same issue came back. Even though my car is a bit past warranty they still took care of the issue with no cost because their initial fix didn't last. It took almost a week to get the part, though, which was inconvenient, but they were honorable folks. More

Great salesman My husband and I was looking for a midsize car. Your salesman Frank Smith is awesome, makes sure your comfortable while you wait. Awesome job Frank. My husband and I was looking for a midsize car. Your salesman Frank Smith is awesome, makes sure your comfortable while you wait. Awesome job Frank. More

Cue service on Cadillac The customer service personnel was very helpful and knowledgeable. Great asset to the dealership. They called as expected upon completion just as pro The customer service personnel was very helpful and knowledgeable. Great asset to the dealership. They called as expected upon completion just as promised. Excellent service. More

Great Experience! We had nothing but quality service from the moment we drove onto the lot until the time we drove off of the lot in our new vehicle! The sales reps wer We had nothing but quality service from the moment we drove onto the lot until the time we drove off of the lot in our new vehicle! The sales reps were very professional and friendly! When it’s time for another new vehicle Gregg Orr’s Cadilac will be where we go! More