Gregg Orr Cadillac of Hot Springs
Hot Springs, AR
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185 Reviews of Gregg Orr Cadillac of Hot Springs
Lacking! After purchasing a pre-owned vehicle, we are having problems with followup. We were told that we would drive off the lot with a full tank of gas; howe After purchasing a pre-owned vehicle, we are having problems with followup. We were told that we would drive off the lot with a full tank of gas; however, now that is not the case with or for pre-owned cars. The detailing took the stickers with the specs off after I indicated I wanted to keep this information & we have been told twice the specs would be e-mailed to us....this after we called Thursday, Friday & now, Monday. Also, our gate sticker was removed & is unavailable to return to us. Finally, a CarFax was supposed to be provided & wasn't. Now the only way to get it is for us to return to the dealer and do something? I truly hope the reason for the poor followup is that our salesperson is so busy selling cars she doesn't have time for us and not because we didn't buy either a new car or a Cadillac More
Amazing! If you are looking for a vehicle I recommend Orr Cadillac hands down! I also very highly recommend Austin Gibson he went above and beyond for me and h If you are looking for a vehicle I recommend Orr Cadillac hands down! I also very highly recommend Austin Gibson he went above and beyond for me and he will do the same for you. Also Tony is awesome too! You will not regret buying here! More
Very Helpful The salesperson, Franklin Smith, was a very pleasant person to work with, humorous and friendly. He was really on our side at getting the car price we The salesperson, Franklin Smith, was a very pleasant person to work with, humorous and friendly. He was really on our side at getting the car price we were looking at down to what we could afford. So helpful. If we decide to buy another car, we will certainly look him up!! I communicated with him on the internet first, then he met us at the dealership and took it from there. More
Too Easy! They made it too easy to buy my vehicle. Found what I wanted on the internet and called them. Mike Williams was great. Worked me up a deal and they They made it too easy to buy my vehicle. Found what I wanted on the internet and called them. Mike Williams was great. Worked me up a deal and they even delivered to me in Louisiana. Vehicle was immaculate and just what I wanted. Great job guys! Will use again. More
Thank you! Thank you for your excellent service!! Service was friendly and fast! I will recommend your dealership in the future! Thank you again! Ama Thank you for your excellent service!! Service was friendly and fast! I will recommend your dealership in the future! Thank you again! Amanda Patterson~ Smith More
Service Had our Cadillac Escalade serviced. Excellent help and friendly service. Got in quick and everyone was very helpful. Will come again for our service Had our Cadillac Escalade serviced. Excellent help and friendly service. Got in quick and everyone was very helpful. Will come again for our service needs. More
A Satisfied Customer When I drove onto the car lot in my pick-up truck, I was greeted in a professional manner. I didn't feel overwhelmed by pushy salesman. My initial ser When I drove onto the car lot in my pick-up truck, I was greeted in a professional manner. I didn't feel overwhelmed by pushy salesman. My initial service rep was new to the business but Josh was there to help Sean when he requested help,not in a pushy manner, but as one who wanted him to be successful in a sale. My questions were answered, even those which may have seemed trite. Every courtesy was extended to me. I may not have gotten the best deal possible, but I thought I did! Service after the sale will be the ultimate indicator of worthiness, but so far I have no regrets having purchased my vehicle there. Yes, I will recommend my friends to consider Orr based on the service and even hospitality received. Sincerely, Deloris Massey More
Car shopping I have never enjoyed car shopping due to the over the top pushy-ness of the entire process. Mike and everyone who was involved in the purchase of my b I have never enjoyed car shopping due to the over the top pushy-ness of the entire process. Mike and everyone who was involved in the purchase of my beautiful Lexus could not have made it more easy and stress-free! I can honestly say it was my best car shopping experience ever. A huge thank you to everyone involved!! More
Purchasing a vehicle It was a good experience. If you are in the market for a new or used vehicle I recommend you contact Franklin Smith. He works very hard to get you a It was a good experience. If you are in the market for a new or used vehicle I recommend you contact Franklin Smith. He works very hard to get you a good deal More
Excellent! Everyone was very nice and helpful. We had such a great sales guy, mike Williams, that made it fun to buy a car from. Great job! Everyone was very nice and helpful. We had such a great sales guy, mike Williams, that made it fun to buy a car from. Great job! More