Gregg Orr Cadillac of Hot Springs

Best buying experience Kyle Shelby was out salesman it was a pleasure to do business with him. Finance manager Alan was very nice and professional. Answered all question for Kyle Shelby was out salesman it was a pleasure to do business with him. Finance manager Alan was very nice and professional. Answered all question for us. We purchased a 2017 Escalade. Vehicle looked better in person than the pictures. Everyone in the dealership were very friendly. We did not feel pressured at all during the sales and finance process. Gave us a good trade in offer also!service department was also awesome! Go see these guys they will take great care of you! More

Awesome experience First time buying a vehicle and they answer every question I had and really worked with me to get the best deal for me highly recommended First time buying a vehicle and they answer every question I had and really worked with me to get the best deal for me highly recommended More

sales Mr smith and Mr William was very on hands they answered every question about the vehicle was there until the end the finance manager on the other hand Mr smith and Mr William was very on hands they answered every question about the vehicle was there until the end the finance manager on the other hand need to know that all customers are important and should be treated as so call customer in other not as preference. More

Outstanding Service Dept I have known Service Manager Matt Perry for 25 years as my "Car Guru". He has advised me with the purchase and service of 4 vehicles and continues to I have known Service Manager Matt Perry for 25 years as my "Car Guru". He has advised me with the purchase and service of 4 vehicles and continues to be my "go to guy" with outstanding customer service. In recent visits, I have been highly impressed with Service Advisor, Austin. This staff is friendly, kind, honest and patient as they explain each answer to my questions. They accommodate my requests and make me feel like an important part of the Orr Cadillac family. More

I trust Orr Cadillac I had a problem with the shocks on my 2013 XTS. We caught the problem before it did extensive damage to the rear end. I appreciate the truth that we d I had a problem with the shocks on my 2013 XTS. We caught the problem before it did extensive damage to the rear end. I appreciate the truth that we didn’t have to do very expensive repairs. More

Friendly and knowledgeable Because overall outstanding service. Very helpful and reliable. Keep up the great work. And thanks for taking care of my situation concerning my flo Because overall outstanding service. Very helpful and reliable. Keep up the great work. And thanks for taking care of my situation concerning my floor mats. Thanks Jeanette More

Thanks for taking care of me and my car!!! Absolutely loved the way I was taken care of... my care had several issues. Oil light, tire pressure to low. And a c blowing hot air. All taken care Absolutely loved the way I was taken care of... my care had several issues. Oil light, tire pressure to low. And a c blowing hot air. All taken care off. Screw removed from my tire. Washed and inside vacuumed no fee!! Nothing but they were glad I was happy!! Courteous thorough and just good people. I buy my cars in Dallas because of selection but I always will have service here and I will check my options when time to buy in 1 year.. thanks again to a great service department that takes pride in customer satisfaction. Dr. Robert J Barnett More

Great vehicle experience. Mike Williams and Franklin Smith worked together to get me into my new to me 2006 Dogde Ram 1500. I would recommend these two professionals to any of Mike Williams and Franklin Smith worked together to get me into my new to me 2006 Dogde Ram 1500. I would recommend these two professionals to any of my family or friends that might be in the market for a new or used vehicle. More

I'm very happy with my new (used) car! We shopped all over the internet and the state of Arkansas and surrounding states for a new vehicle for nearly 2 years before finding exactly what we We shopped all over the internet and the state of Arkansas and surrounding states for a new vehicle for nearly 2 years before finding exactly what we were looking for right here in town. More

excellent servce They replace the CUE module in my SRX. Since it was to take 2 hours, they drove me to the mall. it's nearby. They called when finished & came to pick They replace the CUE module in my SRX. Since it was to take 2 hours, they drove me to the mall. it's nearby. They called when finished & came to pick me up at the mall entrance I requested. The job only took an hour & a half. They washed & vacuumed the car saving me a trip to the car wash. They were friendly & pleasantly answered my questions. More