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Greenway Kia West - Service Center

Orlando, FL

4.2
1,653 Reviews

1,653 Reviews of Greenway Kia West - Service Center

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November 04, 2024

Buen trabajo excelente atención rapidez dejan todo limpio yen buen estado excelente atención de parte de Grabier More

by rsanchezjimenez1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castro Rodriguez
Nov 04, 2024 -

Greenway Kia West responded

Gracias por compartir su experiencia con nosotros en Greenway Kia West. Nos alegra saber que Grabier y el equipo le brindaron un excelente servicio. Esperamos verle de nuevo pronto!

November 03, 2024

Francisco was knowledgeable and kind. The waiting area it’s a little small and dirty but my car is running smoothly. More

by ELAINEBENITEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco, service adviser
Nov 04, 2024 -

Greenway Kia West responded

Elaine, we're delighted to hear Francisco provided you with great service at Greenway Kia West. We'll take note of your feedback about the waiting area and ensure it gets addressed. Safe driving!

November 03, 2024

Greenway Kia West has a great service team! I’m impressed with the friendliness, well organized and keep in contact while they have your car and the progress being made! Highly recommend them! More

by lisaburdette59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in Service
Nov 04, 2024 -

Greenway Kia West responded

Lisa, we're delighted to hear that our service team at Greenway Kia West impressed you with their friendliness and organization. Thank you for recommending us!

November 03, 2024

Hola, es el 3 tercer cambió de aceite de mi auto y esta vez fue más rápido que anteriormente More

by VINCENZADITACCHIOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz
Nov 04, 2024 -

Greenway Kia West responded

En Greenway Kia West nos esforzamos por ofrecer un servicio eficiente y de calidad, Vicenza. Gracias por su apoyo!

November 03, 2024

Satisfy with time he takes to explain details of my options and what i can do More

by datillias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 04, 2024 -

Greenway Kia West responded

Thanks for the wonderful review of Greenway Kia West! We are glad you enjoyed your experience.

November 03, 2024

The geeter was very friendly. The registration was fast. I opted to wait in the lobby. Waiting time was reasonable. There were many customers to meet the different agents. Took lo More

by PRBEBA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 15, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're glad to hear that our team provided friendly and professional service, even if the wait was a bit longer than anticipated. We appreciate your patience and look forward to serving you again in the future!

November 03, 2024

I'm really happy with the service of all Greenway Kia West team. I recommend it More

by lcpiscinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Juan Castro Rodriguez, Franco Salinas, Michael Carey
Nov 04, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! We truly appreciate your feedback!

November 01, 2024

Had to get recalls taken care of. First time took 4hour, and then they had to order the fuse that was on recall, and I had to go back. That took 2hours and 30min. They did look at the More

by DC35TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was the service department
Nov 02, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 01, 2024

Tried to charge me for something that they did. Brought my car in a few weeks ago for an issue that they fixed but then gave me another issue. Won’t own up to it, tried to charge me $500 more after More

by agstubbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Nov 02, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

November 01, 2024

I had a really good experience with Kia per usual. Love that they keep me updated throughout the process of my vehicle being serviced More

by SEXXYBLK87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 04, 2024 -

Greenway Kia West responded

We're delighted to hear that you had another great experience with us at Greenway Kia West! Keeping our customers informed is a top priority, and we're glad it made your service visit smooth. Thanks for choosing us!

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