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Greenway Kia West - Service Center

Orlando, FL

4.2
1,638 Reviews

1,638 Reviews of Greenway Kia West - Service Center

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February 05, 2025

Great service! Thank you for the help! Only thing is long waiting time for service. More

by yesiguti18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Feb 06, 2025 -

Greenway Kia West responded

Thank you for sharing your support of Greenway Kia West! We appreciate your patience and if you need anything else, please let us know!

February 04, 2025

Jesse in service was great. Car came out on time with no changes. Turned oil change chore into a pleasure. More

by Millerscottallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in Service
Feb 05, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse made your service experience a pleasure at Greenway Kia West. Thank you for sharing this positive feedback!

February 03, 2025

Thank you for your service. I am very happy with your service and your support my Kia Sorrento 2024 More

by fabioburgos08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul
Feb 04, 2025 -

Greenway Kia West responded

Thank you for leaving Greenway Kia West a five-star review! It's a pleasure to assist you with your Kia Sorrento's service needs.

February 03, 2025

The staff was very knowledgeable and courteous. They answered all my questions to my satisfaction. More

by celestebrownaa626
Workmanship
Recommend Dealer
Yes
Employees Worked With
Francisco , Sanchez
Feb 04, 2025 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West provided knowledgeable and courteous service. Thank you for sharing your positive experience with us!

February 03, 2025

During my stay at the dealership, the treatment was perfect and personalized. In the end, my problem was resolved. Many thanks to Francisco and Gabriel. More

by osmirorlando1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco and Gabriel
Feb 04, 2025 -

Greenway Kia West responded

We're delighted to hear that Francisco and Gabriel provided you with perfect, personalized service at Greenway Kia West. Thank you for sharing your experience, and we're glad we could resolve your issue!

February 03, 2025

Appointment was provided very fast and timely. However the taken to complete the service was too long. More

by LOU_HENRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 04, 2025 -

Greenway Kia West responded

Lou, thank you for your feedback. We're glad to hear the appointment scheduling was quick at Greenway Kia West, but we apologize for any delays during your service visit. We'll work on improving our efficiency and hope to serve you better next time!

February 02, 2025

Waited almost 4 hrs for a simple oil change and after i asked they gave me back the car cover in mud More

by alicemiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
Feb 03, 2025 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

February 02, 2025

Brought my new Telluride into this dealer in November. They took pictures of the pieces of the car that were falling off. Said they needed approval due to how new the car was. Despite multiple calls to th More

by tjk072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth in service. Carol from Kia corporate offices.
Feb 03, 2025 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you have had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

February 02, 2025

Bueno satisfactoriamente como me trataron me gustó la atención me mostraron todas las alternativa que tenían para mí Gracias More

by cruzjeffrey40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Leo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danna Morantes Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Gomez
Feb 04, 2025 -

Greenway Kia West responded

Gracias por compartir su experiencia! Nos alegra saber que ha recibido un excelente trato y atención en Greenway Kia West. Siempre estamos aquí para ayudarle con lo que necesite.

February 01, 2025

Service was fast and the team made sure I was aware everything going on with my car. Great multi point inspection and I love that they provide a shuttle for my service. More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Feb 03, 2025 -

Greenway Kia West responded

Shelly, we're delighted to hear that you appreciated the fast service and shuttle convenience at Greenway Kia West. Thanks for sharing your experience with us!

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