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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,397 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,397 reviews

October 11, 2024

Fue una experiencia increíble Alberto la verdad muy profesional y honesto y Mario muy amable y atento a enseñarme el carro More

by mafesalgado1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Oct 15, 2024 -

Greenway Kia West responded

Gracias por compartir su experiencia, Mafe! Nos alegra saber que Alberto y Mario hicieron un gran trabajo en Greenway Kia West. Estamos aquí para ayudarle con lo que necesite en el futuro.

October 09, 2024

ZERO COMMUNICATION. They don't test drive the car at check in to see what the problems are. They take 5 business days to file a warranty claim, then they don't complete More

by traycee5481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth, Jodi, Crystal, Mark Foster
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Nov 02, 2024 -

Greenway Kia West responded

Your feedback is concerning, and I apologize for the lack of communication you experienced. We strive to keep our customers informed throughout the service process, so it's disappointing to hear that we fell short in your case. It may be difficult for us to locate your contact information without a last name, so please reach out directly if you'd like us to address any unresolved issues or concerns. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 09, 2024

had the shuttle take me home. I texted Jessica she didn’t text me back so I called she said my recall is taking a while. Ok cool no problem. I texted her asking what time the shut More

by Precious louissaint
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Nov 02, 2024 -

Greenway Kia West responded

I apologize for the inconvenience you experienced with our shuttle service and communication. It's disappointing to hear that we fell short in providing timely updates, leading to additional costs on your end. We value clear communication and will address this internally to prevent future occurrences. If you'd like further assistance or have any questions, please feel free to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 08, 2024

There Courteous polite I would recommend him to a friend and the driver was very professional More

by LPNPRINCESS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 08, 2024 -

Greenway Kia West responded

Lpnprincess215, thank you for taking the time to review Greenway Kia West. We're happy to have you as a customer.

October 07, 2024

Awesome, loved Serivce department Tony was amazing at helping us, he also kept me up to date More

by Jriviere2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lee
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Oct 08, 2024 -

Greenway Kia West responded

We are so happy that Tony and the Greenway Kia West team delivered an excellent experience. Thank you, Jriviere!

October 07, 2024

They did an awesome job. They were able to diagnosed an issue that requires attention. More

by ythompson03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Oct 07, 2024 -

Greenway Kia West responded

Thank you for this 5-star rating of Greenway Kia West! Have a lovely day!

October 06, 2024

Liz, my service advisor, did a great job! She explained everything to me and kept me informed about the status of my car. I waited at the dealership, which has a comfortable waiting area. More

by SJBONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Oct 07, 2024 -

Greenway Kia West responded

We're delighted to hear that Liz provided excellent service and kept you informed during your visit at Greenway Kia West. It's great to know our waiting area met your comfort needs as well. Thank you for sharing this feedback!

October 06, 2024

The kindness and care was most obvious the moment I stepped out of my car. Thank you! More

by gbresnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Elizabeth
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Oct 07, 2024 -

Greenway Kia West responded

We're delighted our team welcomed you to Greenway Kia West with friendly and attentive service! Thank you for the 5-star review. Safe travels!

October 06, 2024

Excelente como siempre 👍🏻 muy buena atención , los mejores . Recomendados 100% y me dieron la cita rápido More

by vanessaalejandracamargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Greenway Kia West responded

Gracias por la reseña, Vanessa! Nos alegra saber que recibió una atención excelente y rápida en Greenway Kia West. Apreciamos su recomendación al 100%.

October 06, 2024

David was patient and answer all my questions well So was Diego , the financial manager More

by Batatas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Greenway Kia West responded

Thanks for leaving Greenway Kia West a review! We are glad that David and Diego were helpful throughout your buying experience. Congrats on the new ride!

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