Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia West
Orlando, FL
3,380 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust.
At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs.
As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts.
We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations.
Stop by today and experience the Greenway difference.
Greenway Kia West—Driven to Serve You.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,380 reviews
Verified Customer
November 16, 2024
They explain to you what you need and how much it would cost but the most important part they let you know if you really need the service cost but the most important part they let you know if you really need the service More
by sirrodneyyarboro
Employees Worked With
Tony in service department
November 15, 2024
I brought my new vehicle in for its first oil change and service with less than 5000 miles. The oil change went fine, and I was told there were no issues with my vehicle. Three days later the oil and chec service with less than 5000 miles. The oil change went fine, and I was told there were no issues with my vehicle. Three days later the oil and check engine lights came on and the vehicle began leaking oil. We had to set up tow truck to take the vehicle back to the dealership. More
by alec_n
Employees Worked With
N/A
November 15, 2024
The service was good no complaints my car was done at the estimated time. They said it would be done. estimated time. They said it would be done. More
by JANICE.OWEN
Employees Worked With
November 14, 2024
I took my car for the 30k miles service. Frank, the service advisor was great, very friendly and professional. Service is a bit overpriced though. Frank, the service advisor was great, very friendly and professional. Service is a bit overpriced though. More
by Rafael
Employees Worked With
Francisco
November 14, 2024
The only thing was bad about my last service was that I did not get a call to pick up my car and my car was already ready probably for a few hours, and it was only one representative service clerk there wh did not get a call to pick up my car and my car was already ready probably for a few hours, and it was only one representative service clerk there when I just ended up showing up because it was almost time for it to be closed and I decided to just go up there More
by lashagavin
Employees Worked With
N/a
November 14, 2024
Appointment was to have chrome siding fixed. I arrived thinking we were good to be fixed. They didn’t have the piece (would’ve been nice to know beforehand) and said they would contact me when i I arrived thinking we were good to be fixed. They didn’t have the piece (would’ve been nice to know beforehand) and said they would contact me when it arrived so my car is still waiting to be fixed. Haven’t heard anything. More
by Regan
Employees Worked With
Man (asian) in services department: incredibly nice. Issue was not his fault. 5 stars
November 14, 2024
Turned my key fob with a padlock key and a small medallion attached. When vehicle returned did not notice these 2 articles not attached. When asked they seemed more interested in them leaving a cust medallion attached. When vehicle returned did not notice these 2 articles not attached. When asked they seemed more interested in them leaving a customers key in my car then my missing items. They just blew me off and were like “Oh Well”. Only will go back because of service contract but make sure I take everything off my key fob next time. More
by polo069
Employees Worked With
Tony service
November 13, 2024
My vehicle was towed to dealer who accepted vehicle and because diagnostics immediately. Communication was great and vehicle was completed before the end of day. because diagnostics immediately. Communication was great and vehicle was completed before the end of day. More
by Lisa Blake
Employees Worked With
Tony, service
