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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,374 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,374 reviews

November 23, 2024

Customer service was very good, I was communicated with well about my vehicle. And the service was quick. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Nov 25, 2024 -

Greenway Kia West responded

Tiffany, we're delighted to hear that you had a positive experience with our team at Greenway Kia West. Thank you for your feedback and we look forward to serving you again!

November 23, 2024

Customer service was very nice! They stayed in contact with me and let me know what’s going on with my vehicle. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky
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Nov 25, 2024 -

Greenway Kia West responded

Tiffany, we're delighted to hear that our team at Greenway Kia West kept you informed and provided great customer service. Thanks for sharing your experience with us!

November 23, 2024

Kind respectful they explained to me all my questions about my kia soul and it problems More

by phernandez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony nuguyga
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Nov 25, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team!

November 23, 2024

Excellent professional customer service. The team members work well together, and we received great service. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Nov 25, 2024 -

Greenway Kia West responded

Vicky, we're delighted to hear that you received excellent service from our team at Greenway Kia West. Thank you for sharing your experience with us!

November 23, 2024

Great Customer Service Every person was helpul They take care of you when you arrive and have everything ready for your arrival More

by EBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Kirpal Jimenez
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Nov 25, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a great experience with our team at Greenway Kia West! Providing excellent customer service and ensuring everything is ready for your arrival is what we strive for. Thank you for the kind words!

November 23, 2024

I always speak highly of this dealership because of people like Tony Nguyen in service and Daniel Allen in sales/finance. Tony is always informative, patient, knowledgeable and caring. He keeps you upd More

by rwebb579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Allen as well
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Nov 24, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 22, 2024

I loved the attention to be honest, they were kind and helpful, it was my very first car and god, they made it possible for me to get it. Shoutout to Mario! He’s a wonderful person and really really helpf More

by Dani Velandia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Greenway Kia West responded

Dani, we're delighted to hear that Mario and the Greenway Kia West team made your first car purchase a memorable experience! Thank you for sharing such positive feedback. Enjoy every moment with your new ride!

November 22, 2024

It's easy to schedule a service appointment, Tony is always very helpful and knowledgeable. I am kept up to date on the progress of my vehicle. More

by risnercassandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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Nov 25, 2024 -

Greenway Kia West responded

We're delighted to hear that Tony and the Greenway Kia West team have been helpful and kept you informed during your service appointments. Thank you for sharing your experience!

November 21, 2024

One of the worst disorganized dealers i ever been to, Manager nonexistent in helping out. Called 6 times after purchase after they tried to sneak in a warranty that I did not agree too. I had to drive al More

by wholesaledirect13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
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Nov 21, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 20, 2024

When they inspected my vehicle they marked things off that weren’t corrected. They even marked my washer fluid as green yet it was empty. Very questionable about the rest. More

by yarlin.pinto22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica and someone else
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Nov 21, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

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