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Greenway Kia West

Orlando, FL

4.2
3,374 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,374 reviews

October 18, 2023

Everyone was very polite and very serious on helping us leave with a car. I just wanna say thank you all. More

by makeittron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada, Javier Rodriguez, Rachel Moore, Chrissie Paul, Ray Paz
Oct 18, 2023 -

Greenway Kia West responded

We're so glad to know you had a positive experience with our team at Greenway Kia West. We appreciate your kind words, and thank you for choosing us! Safe travels in your new car.

October 18, 2023

Ray and Ricardo were very personable and not pushy which I appreciate. A lot of dealers try to push you into things you don’t want and they were honest, forthcoming and understanding of my wants and needs. More

by schoolfriends2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Ricardo Ojeda
Oct 19, 2023 -

Greenway Kia West responded

We're glad to know that Ray and Ricardo provided you with an honest, understanding service at Greenway Kia West. We always aim for a pressure-free environment so it's great to see we hit the mark! Thanks for your review.

October 18, 2023

This is the worst dealership I have ever been to. There is no transparency, a manager takes a car that is advertised for sale this having the customer wait for the vehicle the next day to be returned More

by Queenv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Patino
Oct 19, 2023 -

Greenway Kia West responded

We're sorry to read about your experience and apologize for any lack of transparency or professionalism you encountered. We strive to provide accurate information and a pleasant environment, so it's disappointing that we didn't meet those expectations in this case. I'd like the opportunity to address these concerns directly with you if possible - please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 18, 2023

They were all very personable. They worked very hard to get me the car I wanted. More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Chrissie Paul
Oct 18, 2023 -

Greenway Kia West responded

Congrats on your new car, and thank you for leaving Greenway Kia West a five-star review! We hope you enjoy every mile.

October 17, 2023

Un buen trato al servicio al cliente. Todos muy atentos. Cumplieron mis espectativas. Los recomiendo More

by Ashly Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Oct 17, 2023 -

Greenway Kia West responded

Gracias por la reseña, Ashly! Esperamos volver a verle en Greenway Kia West!

October 17, 2023

I would’ve liked a better and more straightforward deal, but in the end I was happy with the purchase More

by mustangally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Greenway Kia West responded

While we're glad to know you were happy with your purchase, we apologize if the deal process wasn't as straightforward as it should have been. We always aim for transparency and efficiency in our transactions. If there's anything more you'd like to discuss or any other feedback you might have, please feel free to reach out directly at your convenience. Thank you, Alberto Ahumada - General Manager albertoahumada@greenwayauto.com

October 17, 2023

The environment was very comfortable and easy to navigate. The sales associate Jaris was very nice and helpful, he made the process easy for me to understand as I was a first time buyer and got me a More

by aaliyahfennell22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaris Dennis
Oct 17, 2023 -

Greenway Kia West responded

We're glad to know you found our environment comfortable and easy to navigate at Greenway Kia West. It's great that Jaris was able to assist in making your first-time buying experience smooth and easygoing! Thanks for choosing us, enjoy your new ride!

October 17, 2023

good service, i had trouble finding the service area but was helped out by someone from the sales department More

by lucia camero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 17, 2023 -

Greenway Kia West responded

Lucia, we're glad to know our team at Greenway Kia West was able to assist you in finding the service area. Thanks for your feedback and please don't hesitate to reach out if you need anything else!

October 17, 2023

I Felt scammed by the end of the purchase. Overall I love my new vehicle. I told them to work on that process in the future More

by shanezcompton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaris
Oct 17, 2023 -

Greenway Kia West responded

I am glad to know you love your new vehicle, but it's concerning to read about the negative feelings surrounding your purchase. We strive for transparency and honesty in all our dealings, so we'd like a chance to address this with you directly. Please reach out at your earliest convenience so we can work on improving that process together. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 17, 2023

Slow workers. Very difficult to get a hold of a service personnel over the phone. Poor work service. I had to take my car back to get the same issue fixed properly More

by KiaTelluride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various service department reps
Oct 19, 2023 -

Greenway Kia West responded

I'm sorry to see this list of concerns. We strive for efficient and high-quality service, and it's disappointing this has not been reflected in your time with us. Please consider reaching out at your earliest convenience so I can better understand what transpired during your recent visit and work toward improving your experience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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