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Greenway Kia West

Orlando, FL

4.2
3,380 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,380 reviews

October 31, 2023

Great service. Diagnosis the problem and fix the problems. Would recommend to all. Thanks kia More

by ESTILLELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 01, 2023 -

Greenway Kia West responded

Thank you for this 5-star review of Greenway Kia West! Have a great day!

October 31, 2023

The people at the dealership are always curtious and professional when taking care of their customers! More

by ninawright1721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Eddie Soto, Ricardo Ojeda
Nov 01, 2023 -

Greenway Kia West responded

Nina, we're glad to know our team at Greenway Kia West has consistently provided you with courteous and professional service. Thanks for sharing your experience!

October 31, 2023

Awesome service! My wife had a medical appt the same afternoon, so we asked Ray Paz (our sales rep) if he could get a sale done in a very short period of time. He and More

by robincargill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
Nov 01, 2023 -

Greenway Kia West responded

We're so glad to know that Ray and the team at Greenway Kia West were able to provide efficient service for you, especially considering your time constraints. Thanks so much for sharing this positive feedback!

October 31, 2023

In my opinion you should have more collaborators to process the final payment, we wait long period of time to just signs the papers. More

by rogeriopavan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Ray Paz
Nov 02, 2023 -

Greenway Kia West responded

Rogerio, I'm sorry to learn about the long wait you experienced during your final payment process. We always aim for a smooth and efficient experience for our customers, so it's disappointing to know we fell short this time. Your feedback is valuable and will be used to improve our services moving forward. If there are any other concerns or suggestions you'd like to share with us directly, please feel free to reach out at your convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 31, 2023

I came in on a Saturday night, knew what I was looking for and my price. Got to see the car, talked with Jeremy. He brought me a quote including my trade in, we talked about my price and were able to re More

by EMT2BE2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Greenway Kia West responded

I am sorry to read about your experience, especially regarding the cleanliness of your vehicle and the confusion over payment methods. We strive for smooth transactions and it seems we fell short in this case. Your feedback is valuable as it helps us improve our service delivery. Jeremy or any member of our team would be more than happy to arrange that full detail at a time convenient for you - please reach out when ready! Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 30, 2023

Mr. Tony gives excellent customer service. I have no worries when I am assigned to him. He Keeps you updated as to the status of your vehicle. Also I was pleased when the manager ( I am assuming) offer More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tony
Oct 30, 2023 -

Greenway Kia West responded

We're glad to know that Tony and our team at Greenway Kia West were able to provide you with excellent service! We appreciate your feedback about the refreshments as well. Thanks for choosing us, we look forward to seeing you next time!

October 30, 2023

When I walked in the staff was friendly and quick to get an associate to assist me. Deejay was professional, kind, and very patient as he listened to exactly what I wanted. He showed me my dream car! More

by shaep22
Recommend Dealer
Yes
Employees Worked With
Deejay
Oct 30, 2023 -

Greenway Kia West responded

We're so glad to know that our team at Greenway Kia West, especially Deejay, was able to assist you in finding your dream car! We appreciate the positive feedback and look forward to helping with any future needs. Safe travels!

October 28, 2023

I Been with Greenway Kia for a while and they takes care of my vehicle I'm very much Satisfied with the work they do, Lisa took care of me on 10/26/2023 was a very good experience they Laugh at me in the wa More

by debrad key
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 30, 2023 -

Greenway Kia West responded

Deborah, we're so glad to know you've had consistently positive experiences with us at Greenway Kia West! It's great that Lisa and the team took great care of you and ensured you felt accommodated throughout this recent visit. Have a great day and drive safely!

October 28, 2023

I love coming to Greenway Kia West. Every time I bring my vehicle in they make sure to help with everything I need. I leave happy every time. They have the best hospitality ever. More

by marymercado7259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
Oct 30, 2023 -

Greenway Kia West responded

We're so delighted to know you've had consistently positive experiences at Greenway Kia West! Our team always aims to provide the best service and hospitality. Thanks for your support, we look forward to seeing you next time!

October 27, 2023

I came to get a tire repaired. The service attendant was nice. Thanks for the service. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the man's name.
Oct 27, 2023 -

Greenway Kia West responded

Linda, thank you for stopping in for service! We are glad that our team delivered a five-star experience. -The Greenway Kia West Team

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