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Greenway Kia West

Orlando, FL

4.2
3,374 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,374 reviews

March 03, 2024

Juan Carlos is amazing, thank you for everything! Thank you to finance, you were all extremely helpful and very friendly. More

by Lcasertano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castro Rodriguez
Mar 04, 2024 -

Greenway Kia West responded

We're delighted to know that Juan Carlos and our finance team were able to provide you with a great experience at Greenway Kia West. Thank you for your kind words, we appreciate it!

March 02, 2024

He took forever to get to the insurance company, and then he wasn't being straightforward with what he discovered. I had to tell him to be detailed and send pictures. More

by toni.thomas59
Recommend Dealer
No
Employees Worked With
Tony
Mar 04, 2024 -

Greenway Kia West responded

Toni, I'm sorry to read about your experience. We aim for transparency and efficiency in all our dealings, so it's disappointing to learn we fell short here. Your feedback is important as it helps us improve our service delivery. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

March 02, 2024

Jessica was great. She answered all of my questions and made sure that all necessary work was done to keep my vehicle maintained in good condition. She also provided me More

by reynamariagray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica. She was great. She answered all of my questions and made sure that all necessary work was done to keep my vehicle maintained in good condition. She also provided me with the information I needed to update my navigation system. I look forward to a
March 02, 2024

They were a fantastic group of people to work with. They helped a great deal. More

by remro1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carey
Mar 04, 2024 -

Greenway Kia West responded

All of us at Greenway Kia West are happy to see this wonderful feedback! Thank you!

February 29, 2024

Not a bad experience. I have had worst and I have had better. Not a bad experience. I have had worse and I have had better. Best experience in Florida for sure. More

by shellyp68
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Feb 29, 2024 -

Greenway Kia West responded

We appreciate your feedback! It's great to know that you had a good experience with us at Greenway Kia West. We're always striving for excellence, so we hope to make your next visit even better. Safe travels until next time!

February 29, 2024

As always, Everyone is very welcoming and pleasant. It's great to know that your car is in good hands. More

by jerrytrump
Recommend Dealer
Yes
Employees Worked With
Marti
Feb 29, 2024 -

Greenway Kia West responded

Jerry, we're glad to know you feel confident in the care your car receives at Greenway Kia West. Thanks for trusting us with your vehicle!

February 29, 2024

Great very friendly and helpful with everything that I needed and they answered all my questions More

by Flormaria237
Recommend Dealer
Yes
Employees Worked With
Tony and Gabriel
Feb 29, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team!

February 29, 2024

Great customer service, knowledgeable, helpful & efficient Friendly & problem solver Great service skills & what the customer needs the most Thank you More

by SANDY M.
Recommend Dealer
Yes
Employees Worked With
Julio
Feb 29, 2024 -

Greenway Kia West responded

Sandy, we're delighted to know you had a great experience at Greenway Kia West. Our team is always here to provide excellent service and help with any needs you may have. Thanks for your kind words!

February 28, 2024

Very helpful, informative and prioritized customer service. Will be back. Will definitely recommend to anyone in the Orlando area or who owns a Kia! More

by tracinaev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 28, 2024 -

Greenway Kia West responded

We're delighted to know you had a positive experience at Greenway Kia West and found our team helpful! We appreciate your recommendation and look forward to seeing you again. Safe travels until then!

February 28, 2024

Check engine light is back on after service. I asked that the brakes and battery cage be checked and they weren't. I paid over $300 just for a light bulb change More

by bmoviemama
Recommend Dealer
No
Employees Worked With
Tony
Feb 28, 2024 -

Greenway Kia West responded

I'm sorry to read about your recent experience with us. We want our customers to feel confident in the service we provide, and I'd like an opportunity to ensure all outstanding concerns are addressed. Please reach out when you can discuss this further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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