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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,344 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,344 reviews

May 29, 2024

It took them 4 and 1/2 hours to do a oil change? that they told me was going to be 2 hours? I missed the whole day of work because of this... I am so disappointed!!! More

by bstrowder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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May 30, 2024 -

Greenway Kia West responded

I sincerely apologize for the extended wait time and any inconvenience it caused. We strive to provide timely service, so it's disappointing to see we missed the mark. Please reach out directly so we can address this issue directly and ensure your satisfaction moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 29, 2024

First time there. Was told a certain time for being finish but was over so they gave a discount. Will come back More

by tfair1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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May 30, 2024 -

Greenway Kia West responded

Thank you for your patience and understanding. We're glad to hear you'll be coming back, and we appreciate the opportunity to make things right with a discount!

May 29, 2024

Policy rate of diagnostic testing is over rated! I am so unhappy with the amount I had paid! More

by amelia1136834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisory/car services
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May 31, 2024 -

Greenway Kia West responded

I'm sorry to hear that the cost was higher than expected. We strive to deliver excellent service at a fair cost, and it's disappointing to have left the wrong impression. If you are willing, please reach out ot me when you are available. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 29, 2024

It was the worst experience I've ever had with KIA, after purchasing 4 Sedona. After they replace my key fobI will not that they lost I will never visit that facility ever, ever again. My experience will b More

by cabtrash53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Greenway Kia West responded

We're truly sorry to hear about your experience. Losing a key fob and the subsequent frustration is unacceptable, especially for a loyal customer like yourself. We would appreciate the opportunity to make things right if you're open to discussing this further. Please reach out at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 29, 2024

Mike was the biggest help, he made it happen and was extremely sincere. Loved his way of work, made first time car buying experience a lot better. More

by amend2277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Michael Carey
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May 29, 2024 -

Greenway Kia West responded

We're delighted to hear that Mike made your first car-buying experience a positive one at Greenway Kia West! Thanks for sharing this feedback, and enjoy your new ride!

May 29, 2024

Mi experiencia con este dealer siempre ha sido la peor. Todos son unos descarados desde vendedores, financistas y hasta los del área de servicios. Ya deseo poder cambiar de marca pronto. Nunca consideren e More

by chopeher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Greenway Kia West responded

Lamentamos mucho escuchar sobre su experiencia negativa. Nos esforzamos por ofrecer un servicio de calidad y es preocupante saber que no cumplimos con sus expectativas. Si está dispuesto, nos gustaría discutir más a fondo para entender mejor lo sucedido y buscar una solución adecuada. Por favor, contáctenos cuando pueda. Gracias, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 28, 2024

We purchased the vehicle on 5/11 but didn’t pick it up until 5/18. It died on the road 5/22 and has been at the mechanic’s since then. We are being told it is the transmission. We have been trying to call More

by sfrench848
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Greenway Kia West responded

Your frustration is completely understandable, and I apologize for the lack of communication you've experienced. We aim to provide reliable vehicles and responsive service, so it's concerning to hear about your situation. Please reach out directly at your earliest convenience so we can address this issue promptly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 28, 2024

Muy buen servicio el que le realizaron a mi vehículo. Efectivo y rápido. Los recomiendo. More

by y.reyes.martin.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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May 29, 2024 -

Greenway Kia West responded

Nos alegra leer su reseña positiva! Gracias por elegir el trabajo del equipo de servicio en Greenway Kia West. Tenga un buen día!

May 28, 2024

Muy buen servicio el que le realizaron a mi vehículo. Efectivo y rápido. Los recomiendo. More

by y.reyes.martin.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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May 29, 2024 -

Greenway Kia West responded

Su recomendación de nuestro servicio nos hace sonreír! Muchas gracias por elegir Greenway Kia West.

May 27, 2024

Very very happy with my experience thy did everything I asked them to do and more should had brought my car with them if I was going to get dis type of service with an amazing dealership like them.. More

by Dubby Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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May 28, 2024 -

Greenway Kia West responded

Dubby, we're delighted to hear you had such a positive experience with us at Greenway Kia West! Thanks for the kind words and support. Enjoy your new ride!

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