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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,344 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,344 reviews

June 04, 2024

I feel disappointed . I don't feel happy when I have a new car. You gave advice and did not act like consulting the customer's needs More

by quynhanhlh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Greenway Kia West responded

I'm sorry to hear about your disappointment with the advice you received. We strive to meet our customers' needs and it's clear we fell short this time. Please reach out so we can better understand what happened and work towards a solution for you. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

June 03, 2024

Dropping off my car was a smooth process. Marti's customer service made it a easy process. I was satisfied with my service. More

by tredemetris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
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Jun 03, 2024 -

Greenway Kia West responded

We're delighted to hear that Marti made your drop-off experience smooth and easy at Greenway Kia West. Thanks for sharing your satisfaction with us!

June 03, 2024

Everyone was very nice and understanding. I had my car towed into the dealership for the repair. They called me immediately, when I the car arrived to discuss the issue. My car was ready to g More

by nlorenz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth, Service Tech
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Jun 03, 2024 -

Greenway Kia West responded

We're delighted to hear that our Greenway Kia West Service Center team provided such prompt and courteous service. Thanks for sharing your experience!

June 03, 2024

Great service! As easy and straight forward as car buying can be, would definitely recommend. More

by emilyannsmoot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad, Javier Rodriguez
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Jun 04, 2024 -

Greenway Kia West responded

Thank you for recommending Greenway Kia West, Emily! We're thrilled to hear that your experience was seamless. Safe travels!

June 03, 2024

Kia West best place to buy new car for you and you Family, thanks you More

by JOACOOLIVERO1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Jun 04, 2024 -

Greenway Kia West responded

We're honored to receive this glowing feedback. Thanks for choosing Greenway Kia West!

June 02, 2024

Greenway Kia service department maintains long hours, as well as Saturday hours, which makes it very convenient for me. They have done good work on my car and I’ve had no problems with them. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in the service department and the Saturday service manager. Both were very helpful!
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Jun 03, 2024 -

Greenway Kia West responded

Ellen, we're glad to hear that our service department's hours and quality work have been convenient for you! Thanks for choosing Greenway Kia West.

June 01, 2024

Very approachable , friendly and professional staff, they directly deal with all concerns and issues, and explains things you don't undestand, thank you! More

by herchixn72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Jessica, Marti of service dept., Alberto Ahumada, Franco Salinas
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Jun 03, 2024 -

Greenway Kia West responded

Thank you for the kind words! We're glad to hear our team at Greenway Kia West was approachable and helpful in addressing your concerns. We appreciate your support!

June 01, 2024

They do not have good customer service. I had to wait 6 days to get my car fixed. I had to call many many times just to get an update. And they never return your call when they promise t More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department- 1 star
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Jun 03, 2024 -

Greenway Kia West responded

We apologize for the inconvenience you experienced with our customer service. Waiting 6 days and having to make multiple calls is certainly not the experience we aim to provide. We would like to address this issue directly and ensure a smooth service process in the future, so please reach out at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 01, 2024

They kept me informed about what was going on with my car and how long it would take. More

by throwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Jun 03, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience, Throwell.

June 01, 2024

Greenway is always pleasant to be in there the personal is very professional mister Gabriel Torres More

by RNARVAEZ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres
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Jun 03, 2024 -

Greenway Kia West responded

Thank you so much for leaving Greenway Kia West a five-star review! It's great to hear that Gabriel and our team are always a pleasure to work with.

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