Greenway Kia West

They sold me a car that was cpo supposed with new tires and everything inspected and it was not i had issues with vibration and water coming inside the cabin due to clogged lines so when the mechanic check and everything inspected and it was not i had issues with vibration and water coming inside the cabin due to clogged lines so when the mechanic checked the car the tires were bad in the back it needed an alignment and new rotors only 3 days of owning the car More

Malcolm, my car salesman, delivered exceptional service to make it possible for me to take the car home. He went above and beyond even after I had already purchased the car. He responded to my texts when I to make it possible for me to take the car home. He went above and beyond even after I had already purchased the car. He responded to my texts when I needed help with the car. Open door communication. I recommend him highly.. The finance manager was excellent and very friendly. I recognized strong team work. More

Best Customer Service, Best Service. I encountered an issue with my K5, and JESSE promptly resolved all my concerns. Thank you. I encountered an issue with my K5, and JESSE promptly resolved all my concerns. Thank you. More

After nearly 5 hours, I picked up my car because it wasn’t even looked at. When I asked if this was typical service, I was told that they still had cars from the previous day that had not been touched wasn’t even looked at. When I asked if this was typical service, I was told that they still had cars from the previous day that had not been touched yet. Horrible communication and scheduling. I won’t be back. More

Brought Sportage in for KIA recall/ update work. Check in didn’t say they’d be removing the lighted ring around ignition key slot but they did & it’s hard to see now after dark + looks ugly. Check in didn’t say they’d be removing the lighted ring around ignition key slot but they did & it’s hard to see now after dark + looks ugly. More

Experience was wonderful. Jacob was very great and awesome working to deal with me 10 thumbs up to Jacob. Jacob was very great and awesome working to deal with me 10 thumbs up to Jacob. More

The process was quick and the sales rep was was very knowledgeable. Staff is friendly and attentive. knowledgeable. Staff is friendly and attentive. More

Above and beyond my expectations. Malcolm made me feel at home and relaxed. He also walked me through the numbers and vehicle information. Malcolm made me feel at home and relaxed. He also walked me through the numbers and vehicle information. More

Felt confident, the service and the personnel were excelent. I was informed about the job done and received a complete report with the details. excelent. I was informed about the job done and received a complete report with the details. More

Usually great service last service last service waited to long to retrieve vehicle due to system outage was told to return before 4pm closing time got there at 3:45pm didn’t leave until 5pm. Had to cancel A long to retrieve vehicle due to system outage was told to return before 4pm closing time got there at 3:45pm didn’t leave until 5pm. Had to cancel Amazon route I booked lost out on a $90 pay out due to this and no coupons or discount offered for my inconvenience. More