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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
2,922 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,922 reviews

August 04, 2024

Professional, the labor rate is too expensive! I Could never get service on phone to get an update on my vehicle. More

by HOUSELOGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 19, 2024 -

Greenway Kia East responded

We appreciate your feedback and are glad to hear you found our team professional. However, we apologize for any inconvenience caused by our labor rates and difficulty in reaching service updates. Please feel free to contact us directly so we can address these concerns further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 04, 2024

Service took to long , and they don’t have a lot to choose from when it comes to entertainment or food , just vending machines and the tv was off, also waiting area is not that big. More

by ALEX1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : oludare Baloye
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Aug 19, 2024 -

Greenway Kia East responded

We appreciate your feedback. We're sorry to hear that the service took longer than expected and that our amenities didn't meet your needs. We'll take this into consideration as we work on improving our waiting area experience. If you have any further suggestions or concerns, please reach out to us directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 04, 2024

Fin was very helpful and kind. The oil change only took 40 minutes, which was faster than expected. Overall, great experience! More

by Andreas Entschev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Greenway Kia East responded

Andreas, we're delighted to hear that Fin provided excellent service and your oil change was quick at Greenway Kia East. Thanks for sharing your experience!

August 04, 2024

Very professional , they know what they're doing and they get it done and they listen to you needs More

by PACHOTGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Greenway Kia East responded

Thanks for the kind words about our service at Greenway Kia East! It's always our pleasure to keep you informed throughout each visit. See you down the road!

August 04, 2024

One ,two,three out the door. I wish I got my car washed maybe next time. More

by ANTMASZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Greenway Kia East responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

August 04, 2024

This dealership is the best i am very pleased with the out come that i esperienced More

by jackiehightower57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Greenway Kia East responded

Jackie, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

August 04, 2024

The worst part my experience was the total lack of communication from anyone in the service department. I brought my car in with a charging issue. At no time was I contacted by the service department More

by JZAJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Greenway Kia East responded

I'm really sorry to hear about the communication issues you faced. This is definitely not the level of service we aim to provide and I apologize for any frustration caused. I'd like to help resolve this matter; please reach out when you can. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 04, 2024

Hi I have had a good experience at this Kia dealership. The service staff has been every professional. Thank you. More

by JACQLYNLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Greenway Kia East responded

We're delighted to hear you had a good experience with our professional service staff at Greenway Kia East. Thank you for your feedback!

August 04, 2024

Very friendly, knowledgeable and detailed. Always keep his promises and keep me updated about my car. More

by MWJUMPP69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Aug 05, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia East provided friendly and knowledgeable service. We appreciate your support!

August 03, 2024

The communication between the service manager and the customer is very poor. The service manager couldn’t be reached by phone or email. More

by marco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
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Aug 19, 2024 -

Greenway Kia East responded

Marco, I apologize for the lack of communication you experienced. This is not the level of service we aim to provide, and I'd like to address this issue personally. Please reach out to me directly at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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