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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,297 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,297 reviews

November 07, 2024

Financial Sales Manager does not follow with the promises. I won’t be Kia customer in the future. More

by NATAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 05, 2024

Service tech needs a customer service training. He wasn't courteous and didn't provide expectations or updates on the progress of the service More

by ANDERSON186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly if there's anything we can address.

November 04, 2024

The dealership failed to follow-up with my financing. The salesperson(Kevin) that harassed me into financing a vehicle (suggesting I allow my current vehicle to be repossessed) is avoiding me, along, wit More

by LAYBABYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Nov 04, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your experience was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 04, 2024

Carlos was pleasant and efficient. The work was done as expected in under the time estimated. More

by MARTINATIMEKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! It's great to hear that Carlos was pleasant and efficient. See you next time!

November 04, 2024

Great service the people couldn't be more helpful and accommodating Went overboard to help More

by lpugliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

We appreciate your business and your review! Thanks from the Greenway Kia East Team!

November 04, 2024

Clean environment, comfortable waiting area and customer service, my car was ready in timely manner More

by NKROSS7772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Greenway Kia East responded

These are all things we love to hear! Thank you for the stellar review of Greenway Kia East.

November 04, 2024

Appropiate serivice but they must improve the right explanation of the additional Shop charge ( Disposable management ) when they share their final quotation and don't get angry if their customer ask f More

by Diego Escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

We brought our telluride in for maintenance and a recall. Everything was done professionally and they even washed and vacuumed it. The car runs perfectly! More

by Beckyberggren32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The collision department is also first rate!
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Nov 04, 2024 -

Greenway Kia East responded

Becky, we're delighted to hear that your experience with Greenway Kia East was professional and thorough! It's great to know everything went smoothly and you're enjoying a clean, well-running Telluride. Thanks for sharing!

November 04, 2024

Me arrepiento mucho de haber comprado un vehículo en kia East. Me vendieron un vehículo dañado y lamentablemente he perdido mucho tiempo y dinero en más de 6 ocasiones que he tenido que llevar el vehículo a More

by jgp7373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Paez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ayoub Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Dukes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salah mani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Alcaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

Josh explained in detail how long it would take, why it was going to take that amount of time and took about 30 minutes less wait time then wait was anticipated. More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Greenway Kia East responded

We're delighted to hear that Josh provided such detailed and efficient service at Greenway Kia East. It's great when things go even smoother than expected! Thanks for sharing your experience with us.

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