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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,295 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,295 reviews

November 10, 2024

Excellent experience, full attention special for Jonathan one of the manager sale the business was very good for both part. Thank you and I recommend this place 100%. Ask for Jonathan excellent attention, fr More

by hmartinez052121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Nov 11, 2024 -

Greenway Kia East responded

Thank you for the glowing recommendation! We're delighted to hear that Jonathan provided excellent service and made your experience at Greenway Kia East a positive one. We appreciate your support and look forward to serving you in the future!

November 10, 2024

During was amazing! He was so helpful and communicative; Dustin made our whole process easy and we're looking forward to working with him in the future. More

by cazimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Nov 11, 2024 -

Greenway Kia East responded

We're delighted to hear that Dustin made your experience at Greenway Kia East smooth and enjoyable! Thank you for the kind words, and we look forward to assisting you again.

November 09, 2024

Cordial and efficient interaction with Ayoub and his team. Good amount of vehicles to choose from. More

by c4sidney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayoub Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoannel Gandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Greenway Kia East responded

We love to hear it! Thank you for sharing your appreciation for Ayoub and the Greenway Kia East Team. Safe travels!

November 09, 2024

Horrible experience. They did not fix my car. It was in there for 21 days. Even the service advisor told me he doesn’t agree with giving me back the car but he’s being to More

by Skyguy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mnassa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 09, 2024

After further service this came to be with excellence and very great service with the help of Main Kia costumer service More

by VIVIAN.ROSARIO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Greenway Kia East responded

We're delighted to hear that our Greenway Kia East team provided you with excellent service! Thank you for sharing your experience, and we're here if you need anything else, Vivian!

November 08, 2024

Brought my 2018 kia soul in for its 80k mile service. Was told it would be over 1 thousand dollars. Turns out I needed a new engine. The dealership installed the engine and got it back to me a week later More

by rayray3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hopper
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Nov 08, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with us. While we're glad to hear the service on your Kia Soul was satisfactory, we apologize for the condition in which it was returned to you. At Greenway Kia East, we strive for excellence in all aspects and will address these concerns with our team to ensure a better presentation next time. We appreciate your feedback and hope you'll give us another chance!

Nov 08, 2024 -

rayray3003 responded

This is my first Kia. I will be back in time for the next oil change. They say you don't get a second chance to make a first impression. Let's see!

November 07, 2024

I am having a very difficult time getting my car fixed. My warranty is about to expire and I can’t get an answer to how we are going to fix my car. More

by jglendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

November 07, 2024

Was a pleasant and courteous greeting upon checking in. Matt checked me in quickly and More

by SUZIETULSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Greenway Kia East responded

The team at Greenway Kia East loves seeing great reviews! Thank you!

November 07, 2024

Financial Sales Manager does not follow with the promises. I won’t be Kia customer in the future. More

by NATAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 05, 2024

Service tech needs a customer service training. He wasn't courteous and didn't provide expectations or updates on the progress of the service More

by ANDERSON186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly if there's anything we can address.

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