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Greenway Kia East

Orlando, FL

4.1
2,548 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,548 reviews

December 21, 2024

On November 22, 2024, I purchased a Kia Carnival 2025 Hybrid EX at the Greenway Kia East dealership. I was assisted by sales consultant Simon. The vehicle was offered at the MSRP price of $43,525.00 (pr More

by Diogo Badoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Urdaneta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 21, 2024

They have no commitment of words, no respect for the customer, They weren't honest, My problem is the sales department and managers More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oussama Alhyane
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Nicoloso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Greenway Kia East responded

Maria, we take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 21, 2024

I needed to bring my car back for a re-call on my steering wheel. When I scheduled my oil change, tires rotated last week, I think someone should have checked to see if the part for re-call was in s More

by vlane54
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback with us. We apologize for the inconvenience and appreciate your patience during the recall process at Greenway Kia East. We'll work on improving our communication to ensure a smoother experience in the future. If there's anything else we can do for you, please let us know. Best, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 20, 2024

My service took 6 hours to complete. I scheduled an appointment for a recall to replace a fuse, and used a coupon for an oil change, tire rotation, and car wash. I was informed the fu More

by JWARD256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Greenway Kia East responded

Thank you for sharing your detailed feedback. We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 20, 2024

Shelby was nice and straightforward. Getting car serviced was a pleasant experience here. I will use them again. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Greenway Kia East responded

We're glad to hear that Shelby made your service experience pleasant at Greenway Kia East. Thank you for choosing us, and we look forward to assisting you again in the future!

December 20, 2024

This place is one of the slowest even when you have an prior scheduled appointment More

by Zoink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

December 19, 2024

Matt was a gem to work with. He is very personable and was very attentive to trying to fix Al my issues that I had with my suv. I will highly recommend him to anyone who needs se More

by Seanmitchell0981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

Sean, we're delighted to hear that Matt provided such attentive service at Greenway Kia East. Thank you for recommending him and sharing your positive experience!

December 19, 2024

You’ll see my review on google ;) make sure to do better at communicating at our big ages we should already know that. More

by KIARANARARRO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 19, 2024

Good awesome. I love how they wash my car and the service was fast. Awesome More

by Roblesm842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Dec 19, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East! Safe travels, and we'll see you next time.

December 19, 2024

they always are on top of everything and keep the client informed... very clean and smells good More

by ABIGAILMICHEL41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

Abigail, thanks so much for the 5-star review of Greenway Kia East!

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