Back

Greenway Kia East

Orlando, FL

4.2
2,931 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 2,931 reviews

June 15, 2024

Very friendly, fast and helpful. The work was done on time, no problems. Great work, I'm happy. More

by CHRISGIL200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Greenway Kia East responded

Thanks for choosing Greenway Kia East! We appreciate your positive feedback!

June 15, 2024

Excellent Service and Attention. Joshua was very informative and kind and the waiting time was as I expected. More

by socaserlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're glad to hear Joshua provided excellent service and that your experience at Greenway Kia East met your expectations. We appreciate your feedback!

June 14, 2024

This is the second time that my service technician. His name is Finn is absolutely a wonderful, caring, kind, funny guy. This is my second time to you guys since I purchased my new 2024 Sportage for ma More

by DNUBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Jun 14, 2024 -

Greenway Kia East responded

We're delighted to hear that Finn has provided such excellent service during your visits to Greenway Kia East! Thank you for choosing us again for your 2024 Sportage maintenance. Safe travels from New Smyrna!

June 13, 2024

4 hours for a tire rotation, software upgrade and recall seems a little long. They didn’t reset the service reminder so I have to listen to that every time I turn the car on. More

by ROBBYMELON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Jun 26, 2024 -

Greenway Kia East responded

Thank you for your feedback. We apologize for the inconvenience and will work on improving our service times at Greenway Kia East. Please feel free to reach out so we can assist with resetting the service reminder! Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

June 13, 2024

Josh is absolutely a very good service advisor. However, I’ve been a loyal customer of Greenway East for all of my routine oil changes for four years. I would think as such I would be offered a More

by GREGCBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Kia East responded

Greg, we appreciate your loyalty to Greenway Kia East and are glad to hear Josh has been taking good care of you. We'll definitely take your feedback about discounts into consideration. Thanks for sharing!

June 11, 2024

I traded two cars in one of them was a Camaro and I requested to see how much they were giving me for my Camaro and I never did see the bottom line for that. Very disappointing. I just don't think I go More

by Beth5205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
Jun 26, 2024 -

Greenway Kia East responded

Thank you for your feedback. We're glad to hear Eric provided great service, but we're sorry about the confusion regarding the trade-in values at Greenway Kia East. We'll work on improving transparency in our process and appreciate your input!

June 10, 2024

Very pleasant Fast Answer all my questions Very respectful Honest They took very good care of me More

by robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Greenway Kia East responded

Robyn, we're delighted to hear you had such a positive experience with our team at Greenway Kia East. Thanks for sharing your feedback!

June 10, 2024

Update on this dealership. Two of their employees commented on my reviews, asking me to reach out to them to make a service recovery whatsoever. I immediately reached out, but More

by MARK.TULINAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Jun 26, 2024 -

Greenway Kia East responded

It's disappointing to hear about your experience with our after-sales service, Mark. We sincerely apologize for the lack of follow-up and understand how frustrating this must be. Please reach out again so we can address your concerns promptly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

Jun 27, 2024 -

MARK.TULINAO responded

With all due respect, you can check your email and see my message there. You can reply to it if you are really sincere in giving a better after-sales service. Even the break check is overdue when you guys sold me the car. I wonder why when the agent showed me the carfax report, the tire rotation and break check overdue is not there. But when I bought the car, those alerts immediately popped up.

June 08, 2024

I brought my car for several issues but mainly for the check engine light. I had to wait for the part to come in a couple days. However, none of the other issues were solved. I brought my car for a proble More

by JCAPITANO11
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 26, 2024 -

Greenway Kia East responded

Thank you for sharing your experience. It's disappointing to hear that not all of the issues with your car were resolved and we apologize for any inconvenience this has caused. We appreciate Matt's efforts, but it's clear more needs to be done to address your concerns fully. Please reach out so we can discuss further steps and ensure these problems are properly taken care of. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

June 08, 2024

The Sales Team and Finance Andres was excellent. Each person took the time not to rush me or try and sale me a car I did not want. Team spent time pointing out the safety features and making sure my More

by jeneconnelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lebron, Nicolas Santiago
Jun 10, 2024 -

Greenway Kia East responded

We're delighted to hear that our Sales Team and Andres provided such excellent service at Greenway Kia East. Thanks for sharing your positive experience with us!

...
108
...