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Greenway Kia East

Orlando, FL

4.2
2,927 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,931 reviews

July 23, 2024

Excellent service if it was completed. Was not briefed except by invoice which is difficult to interpret. The service manager was not present when I picked it up. Everything seems to be wo More

by johncampbell1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Greenway Kia East responded

John, thanks for sharing your experience! We're glad to hear everything is working well and that Fin was informative and cordial. We look forward to seeing you again at Greenway Kia East!

July 23, 2024

My technician was helpful polite and efficient. My vehicle was taken in and returned within the estimated repair time. More

by HAYESC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Greenway Kia East responded

We're delighted to hear that your experience with our technician at Greenway Kia East was positive and efficient. Thanks for sharing!

July 23, 2024

My guy fin made the whole process so easy! As well as Kia noticing my window defects and letting me know about their services. More

by ttanael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kia
Jul 23, 2024 -

Greenway Kia East responded

We're delighted to hear that Fin made the process easy for you and that our team at Greenway Kia East was attentive to your needs. Thanks for sharing!

July 21, 2024

Service and hospitality needs work. Seems like the deal is all that is important by any means. No matter if they know it's an upside deal for the customer More

by hnic40793
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ayoub Lazaar
Jul 22, 2024 -

Greenway Kia East responded

Thank you for your feedback. We strive to provide excellent service and hospitality, so it's disappointing to hear that we fell short during your visit. If you're open to discussing this further, please reach out at your convenience. We hope to have the opportunity to improve your experience with us. Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

July 21, 2024

I am absolutely grateful and also impressed with the professionalism that carries out through Greenway Kia Dealership. From the moment you walk in, until you leave the premises. This is exactly the reas More

by borinquenllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa , Joseph Mnassa, Jairo Paez, luis Monroy
Jul 23, 2024 -

Greenway Kia East responded

We're so glad to hear that you and your wife had such a positive experience at Greenway Kia East! Your continued support means the world to us. Thank you for sharing this wonderful feedback!

July 20, 2024

Great service. Clear communication from Shelby and team. Thank you for everything. Appreciate all of it. More

by Kate M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Greenway Kia East responded

Kate, thank you for the kind words! We're glad Shelby and the Greenway Kia East team provided great service. We appreciate your support!

July 20, 2024

Promised and delivered on that promised. Very professional exceptional service. Ver happy with service provided More

by mfasst
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East delivered on their promises and provided exceptional service. Thank you for sharing your positive experience!

July 20, 2024

Very professional. The job was well done. My only concerns were A scheduled oil change should not take l2 hours and if if a customer comes in for an oil change, don’t t More

by I don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Greenway Kia East responded

Thank you for your feedback! We're glad to hear the job was well done at Greenway Kia East. We apologize for any inconvenience caused by the wait time and will take your comments into consideration to improve our service.

July 20, 2024

I Arrived early for my appointment and taken right in. Appointment was completed timely. Much better environment than City Kia. More

by bhess22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Greenway Kia East responded

We're delighted to hear that your appointment at Greenway Kia East was prompt and efficient. Thanks for choosing us, we appreciate the feedback!

July 20, 2024

Very friendly and helpful! Most of the process was fantastic! The only issue was with the detailing. They went home without telling the staff they were leaving so we had to ret More

by JBISKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairo Paez
Jul 22, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad to hear Kevin and our finance team at Greenway Kia East provided excellent service. We apologize for the inconvenience with detailing and will address it promptly. Safe travels in your new car!

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