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Greenway Ford

Orlando, FL

3.0
1,184 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,184 Reviews of Greenway Ford

August 14, 2022

Highly professional with attention to detail. Keep me informed during the delivery cycle. My sales associate was great and provided a no pressure experience. More

by dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Riffle
Aug 15, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Greenway Ford team. Drive safely, and we hope to see you back!

August 10, 2022

Farid was very nice, respectful, personable and helpful. Showed me several options and spent more than enough time with me. He gave me time to do some research on the computer so that I could make an infor More

by Schatz0007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Taghzouit
Aug 11, 2022 -

Greenway Ford responded

Thank you for the review. We're glad to hear that Farid and the team were nice, respectful, and helpful. We appreciate your trust in us to assist you, and we will see you again next time! If there is anything else we can do for you, please let us know.

August 09, 2022

We have had prompt service. Our service manager follows up and keeps us informed. His name is Beau. More

by d.lippens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau in service 5 stars
Aug 09, 2022 -

Greenway Ford responded

We are delighted that our team at Greenway Ford provides you with excellent service. Thank you for the 5-stars, and come back anytime!

August 08, 2022

I travel over 30 miles from Kissimmee to Greenway to get my work completed by service rep Robbie. Excellent care. More

by byronhadley1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Poley
Aug 09, 2022 -

Greenway Ford responded

Thank you for the great review! We are thrilled to hear that Robbie delivered such an outstanding service experience. Safe travels, and we hope to see you back again at Greenway Ford!

August 06, 2022

I have never had a problem with servicing my vehicle here and the experience has been enjoyable every time. More

by JonM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Aug 08, 2022 -

Greenway Ford responded

We really appreciate your continued business and your confidence in our work! Thank you for choosing Greenway Ford, we look forward to welcoming you back again down the road.

July 28, 2022

The Salesperson Andrew G. was very communicative, always kept me updated during the 8 months order process. The Finance Manager Rafael C. was nice and never too pushy selling More

by hansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Andrew Gaudette
Jul 28, 2022 -

Greenway Ford responded

Thank you for stopping by to share your experience with Andrew and Rafael at Greenway Ford! We are delighted to hear the whole purchasing process went smoothly. We are grateful for your business and hope to see you again!

July 28, 2022

Charidy was beyond amazing and nice! She was super welcoming and very helpful! I had questions about my warranty and she was able to answer my questions and help me understand! Super pat More

by fabiolalima1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Jul 29, 2022 -

Greenway Ford responded

Thanks so much for giving Charidy a shoutout. We couldn't agree more that she always has our customer's best interests in mind. All of us at Greenway Ford wish you many safe and happy miles!

July 26, 2022

This dealership is horrible to do business with. Their service department has no concept of customer service, what the needs of the customer might be, or how to be a customer centric organization. T More

by eacmusiced@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gaylon Stewart
Jul 26, 2022 -

Greenway Ford responded

This is difficult feedback to hear, as high-quality, customer-centric service is our highest priority. I want to better understand what transpired in your experience so I can ensure it doesn't happen again. Please give me a call if you are willing to have a conversation - I won't be able to determine your contact details from this review. Best, Gaylon Stewart - Service Manager - 407-275-3200 X6415

July 24, 2022

Good customer service. Took several days to get parts, though. Problem seems to be fixed and is under warranty. More

by silerjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Runksmeier
Jul 25, 2022 -

Greenway Ford responded

Thank you for sharing! We are so glad to hear that you had a successful service experience working with the Greenway Ford team. With regard to the rest of your review, we apologize for the delay with your parts and will be sure to keep this feedback in mind for the future. If there is anything more we can do to assist you or better your experience, please feel free to give me a call. Best, Gaylon Stewart - Service Manager - 407-275-3200 X6415

July 21, 2022

Was called about a part that was ordered & came in but I was given to a different service advisor the part was not installed then I emailed him the next day he replied once but there has been no follow up More

by southeasternfitnessequipment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Bennett
Jul 25, 2022 -

Greenway Ford responded

I am very sorry for any confusion that occurred here regarding your part and also for the poor communication on our end. I would like to ensure that everything is taken care of from now on, so please reach out to me directly at your earliest convenience. Thank you, Gaylon Stewart - Service Manager - 407-275-3200 X6415

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