Greenway Ford

This the worst service center I've ever been to. No communication, no sense of urgency, no common sense, and they don't honor appointments. No communication, no sense of urgency, no common sense, and they don't honor appointments. More

Zero actually but wasn't alloud. 3 days in service with no nada updates. They wont return your call. They forward you to management voicemail that our all full. Please PLEASE take 3 days in service with no nada updates. They wont return your call. They forward you to management voicemail that our all full. Please PLEASE take my advice and stay as far as you can from these people! More

Really bad service they don’t care about the customers they threat you like whatever like they don’t need you they threat you like whatever like they don’t need you More

After 5 years and $2000. 00 spent at Greenway Ford on routine maintenance I’ll never go back SYNCH failed which is systemic problem across FOMOCO platforms. Charged $212.00 fo 00 spent at Greenway Ford on routine maintenance I’ll never go back SYNCH failed which is systemic problem across FOMOCO platforms. Charged $212.00 for evaluation when they new what problem persists Spoke with service manager to explain too costly for this disabled vet on social security. Told home this was my 7th Expedition I had brand loyalty and requested he work something out in cost. “Too bad” was his response. Never again More

Waited almost one months to get my SUV back. It had a recall on a transmission cable part which was not in stock, had to be ordered. The part was delayed and then the transmission cable was faul It had a recall on a transmission cable part which was not in stock, had to be ordered. The part was delayed and then the transmission cable was faulty and had to be replaced at ACF cost ps around $1,000 of my own money. Ugh!! Finally on the day I was told the problem was fixed I came to pick up car and the windshield was cracked and had to be replaced. Finally 2 days later I had the SUV back in my garage. More

Took way too long for a works oil change 3 + hours. Made appointment and feel it shouldn’t be 3 hours to do a works oil change. Either scheduling too many to close with available techs. Or not enough t Made appointment and feel it shouldn’t be 3 hours to do a works oil change. Either scheduling too many to close with available techs. Or not enough techs. Telling a customer after they arrive it’s going to be awhile is not satisfactory as our time is as valuable as yours. I have been a dedicated customer to your service dept. and not what I expect. More

The service was great. Willing to negotiate price with no hassle. Will come here again Willing to negotiate price with no hassle. Will come here again More

The Greenway Service Department is excellent! Service Technician Robbery is extremely knowledgeable, friendly and always helpful. Service Technician Robbery is extremely knowledgeable, friendly and always helpful. More

Friendly and professional, my husband and I have bought several cars from them and have never had an issue. We even brought our son when he was ready to make his first purchase. several cars from them and have never had an issue. We even brought our son when he was ready to make his first purchase. More

Osama was so polite and courteous. He really understood the vehicle he was selling to us. He did what was necessary to complete the sell and keep the process moving toward a finish to He really understood the vehicle he was selling to us. He did what was necessary to complete the sell and keep the process moving toward a finish to get us on our way. His expert explanation of the vehicle's interior and exterior was so important to us, the consumer. We give him the highest rating possible. -- Jim Moore -- Mach-E owner More