Greenway Ford

This place epitomizes why people hate car dealerships. Where do I even begin? They sold the car that I specifically came there to look at out from underneath me while I was test driving it! I submitted my Where do I even begin? They sold the car that I specifically came there to look at out from underneath me while I was test driving it! I submitted my pre-approval for the car and THEY contacted ME to inquire about me coming to see the car. I told them that I wanted to trade in my truck for $44-45k and I wanted to make sure that was within their range beforehand so that we didn’t waste each other’s time (especially considering that the dealership is an hour drive for me). I was told that it was “absolutely within that range.” I said great and that if I liked the car after I saw it and drove it, I would purchase it. They set up a time for me to come see the car that same day. When I showed up, the salesman was ready to show it to me and we immediately went for a test drive. When I returned, I was told that “someone else committed to buying the car” while I was on the test drive and that I could not purchase it. I can’t imagine a more unprofessional way to run a business than this. The kicker was they told me after the fact that they only intended to offer me $40k for my truck. That’s not “absolutely within the $44-45k range” and they also knew that I had an offer from another dealership for $43k. So basically, they lied to me to get me to drive an hour to their dealership only to sell the car out from under me while on a test drive. I should have known how things were going to go when the first thing I saw when I walked into the dealership was a pamphlet on the benefits of putting nitrogen into the tires—the biggest car dealership scam there is. More

It was a pleasure doing business with Farid and his manager. They presented me a deal I could not resist. They make a really great team. Thank you for all you do! manager. They presented me a deal I could not resist. They make a really great team. Thank you for all you do! More

Muy desatentos con el cliente, espere más de 20 minutos para q me recibieran el auto y no hicieron nada luego de q tenia cita con ellos, allá no vuelvo para q me recibieran el auto y no hicieron nada luego de q tenia cita con ellos, allá no vuelvo More

Courteous, Efficient and accommodating . Able made sure I was informed of status of my vehicle at regular intervals and made sure of the follow thru of my alternste transportation Able made sure I was informed of status of my vehicle at regular intervals and made sure of the follow thru of my alternste transportation More

The positive is that we bought a new car, but the negatives are many. The dealership kept us hostage all day long without offering any refreshments or food. We wanted to leave for lunch and come back negatives are many. The dealership kept us hostage all day long without offering any refreshments or food. We wanted to leave for lunch and come back but the salesperson told us we would leave our place in line. They up charged us over $2500 for buying car off lot (COVID). They sent numerous unnecessary credit requests for financing which lowered my credit score. I would never buy a car at this dealership again! I left there with a feeling of mistrust and discomfort More

I would give GreenwayFord (9001 E. Colonia Drive, Orland FL) zero Stars if I could. WARNING TO CUSTOMERS ABOUT THIS DEALERSHIP - DO NOT TAKE YOUR VEHICLE FOR ANY SERVICE WORK. We Colonia Drive, Orland FL) zero Stars if I could. WARNING TO CUSTOMERS ABOUT THIS DEALERSHIP - DO NOT TAKE YOUR VEHICLE FOR ANY SERVICE WORK. We had our car towed to them over a month ago while visiting Florida and to-date we are unable to get a straight status on what is going on with the car. They were working on the door alarm system and heater core. When calling we get conflicting stories from Service techs and Mgr and yesterday they said our car is full of water.... Why is it full of water, no answer. Today, 10/7/22 when calling they just keep hanging up on Ed. UNBELIEVABLE!!! Having to send our Son who lives in Florida there today to see if he can find our car. Wish us luck he find it and not full of water! BEWARE FLORIDA CUSTOMERS More

This people like to take the money for the customers. They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera a They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera and they didn’t do anything to my car the personnel is so rude. The service manager told to me to bring my car to a different place More

I purchased a 2015 Nissan Murano 8/29/22 it was not as I was told it was. Jim was the salesman, To stop me from purchasing elsewhere, I was told this car was in good shape, I asked him had the car had been was told it was. Jim was the salesman, To stop me from purchasing elsewhere, I was told this car was in good shape, I asked him had the car had been tested and inspected, and he told me, yes, he said they have all the cars looked at by the mechanic before putting them up for sale and wasn't anything wrong with this car. That statement wasn't true. A couple of days later my neighbor asked who hit my car, I was upset and took it to the body shop to find out that was an old dent with blank paint on the metal and it was not easily noticeable. I went to Green Way because I thought Ford Motors would be the last company to sell junk used cars due to their reputation. Boy was I wrong. Their attitudes stink at Greenway Ford. I am paying $20,000 dollars for a car I was told had been checked out by their certified mechanic prior to sale. Problems. I was told at ford place that the dent was on there and it could be seen in their ad on the car, I ask why it wasn't pointed if I didn't see it, and they would not do anything about it, It was hit on the left back side, the right front bumper plastic snaps are broken and when it's driven it pops out, I have to keep pushing it back in, I took it to get hand washed and polished to find out, the whole top of it need painting from sunburn. What else is wrong with my $20,000 dollar car, Is it safe to drive Greenway Ford? Your sales manager told me you said, you paid 2300 dollars for that car and you didn't have not one more dime to spend on it., I was asked to take the car to their body shop at my expense. The black guy said, they sell 500 cars a month and they would be out of business if they fixed every little thing that's wrong with a car. You bought it as is. Well I have bought better cars from (Buy Here Pay Here car lots.) YOU ARE SELLING JUNK AND PROBABLY UNSAFE CARS, "BUYER BEWARE." There is a misfire on cylinder number 4, the power stren fluid was very low. I am paying out of pocket for a full diagnosis to be done, I am afraid, something major might be wrong. So sorry I stopped at Greenway Ford. I just can't see paying 20K for a car and having to spend more to fix what It needs mechanically. More

This the worst service center I've ever been to. No communication, no sense of urgency, no common sense, and they don't honor appointments. No communication, no sense of urgency, no common sense, and they don't honor appointments. More

Zero actually but wasn't alloud. 3 days in service with no nada updates. They wont return your call. They forward you to management voicemail that our all full. Please PLEASE take 3 days in service with no nada updates. They wont return your call. They forward you to management voicemail that our all full. Please PLEASE take my advice and stay as far as you can from these people! More