Greenway Ford

Initially I called in reference to an advertised Yukon XL Denali. I received a return call immediately from Rich. He was not in the evening my husband and I went in to test drive the vehicle. We did not h Denali. I received a return call immediately from Rich. He was not in the evening my husband and I went in to test drive the vehicle. We did not have an appointment, but called 10 minutes prior to arriving to see if the vehicle was still available. Gaylord was literally pulling the SUV up for our convenience when we arrived. After test driving it I felt it was a little too big for me, so he showed us a couple of Navigators and we test drove one. At this point I was very confused. I liked different things about each one. It was quite evident that Gaylord's main focus was finding what we wanted and not just making a sale. He was more than willing to locate anything we might be interested in and have it brought onto the lot. He made a point of telling us that his goal was to get us into the vehicle that would best suit our needs, and that he would do whatever it took to make us happy. My husband was dreading the shopping process from past experiences. Normally if it's not on the lot the salesperson loses interest and is just pushy. Gaylord, on the other hand, wasn't concerned about how much work it was going to be to locate a vehicle. He just made it clear that he would gladly do whatever it took to get the vehicle that was perfect for us. I cannot say enough about his professionalism, knowledge, and true concern for the customer. We were totally impressed with the way he represented the dealership, and would highly recommend Greenway to anyone in search of a new or used vehicle. Jackie Brooks More

Bought a car for my daughter 4 months ago. DAVID NELSON made the experience very pleasurable for both my daughter and I. He is very knowledgeable and experienced but at the same time did not apply any high made the experience very pleasurable for both my daughter and I. He is very knowledgeable and experienced but at the same time did not apply any high pressure tactics. I appreciate that he has been there to assist in "after the sale" situations as well, like scheduling her first maintenance appointment. I fyou are going to Greenway Ford ask for David, you won't be sorry. More

i recieved a coupon in the mail and made my appointment for oil change on my f250 diesel pickup...as i was there i decided to get both my fuel filters changed as well..the staff all around was very helpful for oil change on my f250 diesel pickup...as i was there i decided to get both my fuel filters changed as well..the staff all around was very helpful as i wasnt aware as how often the fuel filters needed to be changed...service was very quick and staff very nice...i will be back. More

Senior Service Advisor Mr. Kevin Swata. I would like to commend Mr. Swata and thank him for his professional support of our new community outreach vehicle at the Deptarment of Veteran Affairs. The 39' mot commend Mr. Swata and thank him for his professional support of our new community outreach vehicle at the Deptarment of Veteran Affairs. The 39' motor home(Ford Drivetrain)is being well taken care of by Kevin and his technician. Kevin understands that a $300,000 dollar government vehicle must be in top condition. The vehicle allows us to connect Vet Center services to returning combat veterans. Kevin and Greenway are supporting today's veterans and with the service support, my program can reach needy veterans. Thank you from VA and Johnny Chastain, MSW Counselor Orlando VA. I look forward to you helping us with our vehicle needs. Johnny Chastain 407-276-6573 More

Exceptional service. Terry never left me wondering. He was always very informative. My work was completed when promised. Terry took the time to help me transfer my belongings from my rental vehicle to my was always very informative. My work was completed when promised. Terry took the time to help me transfer my belongings from my rental vehicle to my car, which is not an easy task when car seats and strollers are involved. The whole process was much less stressful because of the time and attention he provided towards my car and the little things he did for me that are listed above. I would strongly recommend Terry Bennett to anyone needing service at greenway ford. Thank you, Bobbi Male 11/10/2010 More

When I arrived to the dealership Rosana greeted me with a smile and helped me with the purchase of a new remote keyless entry for my 500. She even programed it so it would work for me. As I was checking out smile and helped me with the purchase of a new remote keyless entry for my 500. She even programed it so it would work for me. As I was checking out Chelsea was so nice and asked if I needed anything eles, then thanked me, and told me to come back. More

I'm from Atlanta, Ga. My car broke down coming off express way. I drove into the dealership and met Terry Bennett. WOW! What great service, he took care of me, I got a rental car and out the door in 2 express way. I drove into the dealership and met Terry Bennett. WOW! What great service, he took care of me, I got a rental car and out the door in 20 minutes. Terry kept me informed during week of the progress. For once, a great experience at a car dealership. Terry, again thank you!! Mark Stever Atlanta, Ga More

Jose was very friendly, and extremely helpful. After the mechanic checked my car, Jose had him check it again just in case. My air conditioning was broken in my car, and the mechanic found an additional pro mechanic checked my car, Jose had him check it again just in case. My air conditioning was broken in my car, and the mechanic found an additional problem when he rechecked the car. If Jose hadn't told the mechanic to check it again, my air conditioning would still be broken. More

My family owns three vehicles that we purchased from Greenway Ford. The service department is fantastic! Appointments are easy to make and convenient. We trust Greenway Ford to do a thorough and honest Greenway Ford. The service department is fantastic! Appointments are easy to make and convenient. We trust Greenway Ford to do a thorough and honest job because of technicians like Jose who make us feel like valuable customers! Jose's professional approach to his job instills confidence in us that our vehicles are being serviced correctly. In addition, Jose has patiently answered our questions and concerns and has brought potential problems to our attention, which has saved us money in the long run. We highly recommend Greenway Ford's service department even if you purchased your vehicle elsewhere! Thank you, Jose, for making the servicing experience a pleasant one! More

You do not offer a car wash and my husband would have welcomed same. He is quit elderly. One very much appreciated courtesy was that some one drove out to the house to pick him up when his expected ri welcomed same. He is quit elderly. One very much appreciated courtesy was that some one drove out to the house to pick him up when his expected ride stood him up. Thank you so much for that MHT More