Greenbrier Dodge of Chesapeake

Worst place ever Wouldn't recommend this place to the richest man on earth, the people here are the most dishonest people I've ever spoke to. Their rude as can be. And Wouldn't recommend this place to the richest man on earth, the people here are the most dishonest people I've ever spoke to. Their rude as can be. And of course they're only there to make their money! I've had nothing but a terrible experience from them and I will NEVER purchase another vehicle from this horrible place! It doesn't even deserve 1 star to rate this place but I'm sure I have too. More

Mr. 757 can get you great deals Reggi mr 757 is the most honest car salesmen you could meet. Theres no fake words or promises. If you ask you will receive .... we have bought 5 cars Reggi mr 757 is the most honest car salesmen you could meet. Theres no fake words or promises. If you ask you will receive .... we have bought 5 cars over 10 yrs from him He wont do you wrong . if he says it its true . REGGI MR 757 WE LOVE YOU AND THANKS FOR KEEPIN OUR WHEELS TURNING... FYI He is so great we drove from florida just to buy from him. More

Birthday Gift Deryan and Ryan went fair and above with helping me transition into my new car. They made sure that the car I brought fit my needs. I road away in s Deryan and Ryan went fair and above with helping me transition into my new car. They made sure that the car I brought fit my needs. I road away in style with my lime green 2017. The car was within budget and the service that these two guys provide me was outstanding and 2nd to none. If you're in the market for a new Dodge check out Greenbrier Dodge of Chesapeake ask for Deryan...Tell him Cabaza sent you. More

Do Not Go Here! What a disgrace to all dealerships! "Absolutely The Worst Service " 9-24-2016 My appointment was at 9:30. I left shortly after 4pm when my aunt came to pick me up. A waist of time "Absolutely The Worst Service " 9-24-2016 My appointment was at 9:30. I left shortly after 4pm when my aunt came to pick me up. A waist of time and money. MY RATING = 0 The service area is not knowledgeable, lack communication but I have to say Ed the sales manager was the worst. 3 times there in one day for the same problem 3rd time being when I had to be towed back from the side of the highway 2-3 miles from dealership. Car still isn't fixed the 3rd time. No offer of a loaner car or payment for a rental I spent over 7 hours there for a simple everyday repair battery or alternator it's not rocket science. Then Ed has the nerve to ask me if I want to buy a new car. Are you kidding me.. I just spent 30 minutes in a dangerous situation on the side of a highway because of your service dept but not according to Ed though that was my fault let me tell you I grew up with 4 brothers and I know more than Bill knows your so called certified mechanic. Any mechanic worth his salt knows if it's a bad battery or alternator. I had my car towed to real professionals that will get it right and won't have me out in harms way stranded on the side of the highway. I will never recommend this dealership to anyone. There is definitely something shady about this dealership. What a shameless place. Customer Service Quality of Work Friendliness Pricing Overall Experience I Recommend This Dealer: No Employees dealt with Ed Donaher More

Old truck had great service I own a 2002 Dodge Dakota that I bought from a used car dealer on Little Creek Road 3 years ago. A little rough, but far better than the ones that co I own a 2002 Dodge Dakota that I bought from a used car dealer on Little Creek Road 3 years ago. A little rough, but far better than the ones that come from the northern states where winter salt / chemical treatments just eat up a vehicle. Got a used car inspection first at Greenbrier Dodge before making my decision, which didn't scare me off. Bought it and for several months no problems. But I had some random issues that started showing up that I nor a few other service centers could isolate. Turned out to be a slight head gasket leak that took well over 500 miles for a misfire to appear and any coolant loss to be measurable. But the truck always ran fine and those symptoms were so rare and random. 3 out of 4 shops could find nothing wrong and the one that got it right had initially found nothing wrong, so I was chasing my tail for over a year trying to figure it out. But that one shop got a hit on a block test the second time they did the test several months later. The truck never failed a pressure test, but I finally decided to get a head job done anyway. The shop I chose also found nothing wrong, too, but they kept the pressure test hooked up for an extended period of time just to be sure and eventually it did lose pressure. Got that shop to do a head job that solved the misfires and coolant issue, but it introduced another problem they couldn't figure out (told it might need to just be "driven out"). Eventually took it to Greenbrier Dodge who figured it out right away. The complete fix was a little pricey because they will use MOPAR parts and not the less expensive aftermarket ones, and convinced me to go with a full replacement of all tappets/lifters and rocker arms because it wasn't done during the head job for some reason. So the problem was fixed, truck runs great, and the work is warrantied. But I had to take it back to Greenbrier twice for a couple of small oil leaks that didn't exist before. I was dealing with a service rep named Ari, and he took car of me. When I got the original estimate for the work, he told me about a service coupon to get from their website for 10% off. When I took it back for the leaks, both times he got me in first on the day of my choice, and each leak was fixed for no charge under the warranty. There was no haggling - each instance they just fixed it right away. Ari is a young guy, but I'm sure he's a car guy, too, and not just a service rep trying to hold down a job. He's pretty busy, but always has a great attitude. So I'm grateful they found the problem, wish it cost less, and very grateful they took care of the leaks as quick as they did. Ari's great attitude and the overall service I received - not to mention how well the truck runs now - makes the expense worth it. Finally have peace of mind thanks to Ari and the techs at Greenbrier Dodge. Greenbrier Dodge might not be my first choice for all service, but I would never rule them out.... especially for the tough problems like I had. More

No other dealership compairs! I purchased a Chrysler 300 ten years ago from there. I would of kept it longer, however lost it in the flood. I came to Rob Jones the General Manage I purchased a Chrysler 300 ten years ago from there. I would of kept it longer, however lost it in the flood. I came to Rob Jones the General Manager first and told him I needed another 300 knowing I could trust him. It's hard to trust someone in the car business and he made me feel like a person today as well as ten years ago, instead of a sale. I know other people in the car business and being in a crunch for time and the picky person I am, I did reach out to others to find me the car I wanted. Only to go back to him because the personal family experience was not the same. Rob Jones handed me over to Casi Maul; which is one of his top employees in sales. Casi delevired the same perfessional experience. They found multiple 300's for me to choose from and Rob found me a better interest rate from NFCU. I walked out of there yesterday with a huge smile on my face and a piece of mind knowing I got the best deal and I was treated like family. I promise, they are the best hands down!!!!!!! More

Screw's missing and parts I paid for not installed. $800 dollars and engine light still on. Wheel well components missing, had to zip strip them when I was i95. Engine still runs ruff and O2 sensor I pa $800 dollars and engine light still on. Wheel well components missing, had to zip strip them when I was i95. Engine still runs ruff and O2 sensor I paid to have replaced is the original. More

Overall good experience. Sales people were great to my daughter and on a recent service visit she was treated great. The results to her visit was better than expected. We wi Sales people were great to my daughter and on a recent service visit she was treated great. The results to her visit was better than expected. We will continue to go back. More