Great Lakes Honda

Wonderful dealership overall Great experience! I couldn't be more happy honestly. It was definitely the best experience I've had at a service department thus far. The service advi Great experience! I couldn't be more happy honestly. It was definitely the best experience I've had at a service department thus far. The service advisors are very knowledgeable and friendly. More

Great Customer Care I always get a great deal and great service from Lynn Snoderly and her assistant, Sam. They contacted me to inform me about a special deal when it wa I always get a great deal and great service from Lynn Snoderly and her assistant, Sam. They contacted me to inform me about a special deal when it was time to turn in my lease. Everything was ready when I got there. More

The service was done as i requested and done on time!! Overall i am extremely happy with service, they have always taken good care of my cars and gotten me in for appointment that fit my schedule. The peo Overall i am extremely happy with service, they have always taken good care of my cars and gotten me in for appointment that fit my schedule. The people are always very friendly and ask lots of questions to make sure they know what it is we need repaired. I won't take any of my Hondas anywhere else for service. Good job!! More

Great customer service! Every time I take my car in for service, this department continues to meet or exceed all of my expectations. I always look for Kathy Epling when I tak Every time I take my car in for service, this department continues to meet or exceed all of my expectations. I always look for Kathy Epling when I take my car in, she never fails to take good care of me. More

Always a great experience Nick and Sandy in the service department are always a pleasure to deal with they are great. I always enjoy my experience everything was fast and effi Nick and Sandy in the service department are always a pleasure to deal with they are great. I always enjoy my experience everything was fast and efficient. More

1st time buyer at Great Lakes Honda!!! A business associate recommended that I see Michael Bittner for a 2016 Honda. I was treated like family and Michael answered each and every question A business associate recommended that I see Michael Bittner for a 2016 Honda. I was treated like family and Michael answered each and every question I had. I leased a Civic and I am very happy!! I will be a return customer!! Thank you Michael!!!! More

Oil change, battery replacement, and tire check Great first experience there. I will definitely return for future service on my CRV. Felt I could trust their word and recommendations. They didn't " Great first experience there. I will definitely return for future service on my CRV. Felt I could trust their word and recommendations. They didn't "find" stuff wrong that I didn't bring to their attention, like other service centers do. More

Amazing Experience My wife and I recently went to this dealership to entertain the idea of getting out of a Chevy lease early and potentially going into a new or used Ho My wife and I recently went to this dealership to entertain the idea of getting out of a Chevy lease early and potentially going into a new or used Honda instead. It was certainly not the easiest of transactions for a salesman to work with, as we were just over halfway through our lease. We were promptly greeted at the door by our salesperson, Toriano Watkins, who immediately made us feel welcome at their dealership. We were treated with respect by Toriano and the rest of the staff, including Bob Szalay, the General Sales Manager. We have bought our previous three vehicles from a Chevy dealer out in Youngstown, so my wife and I were both a little nervous about going somewhere new. After asking a few simple questions to gauge where our interests lay in the new vehicle, Toriano allowed us to test drive a 2016 Honda Civic. We both immediately fell in love with the car. I will be honest and say that my wife and I certainly do not have perfect credit scores, but the people at Great Lakes Honda went the extra mile to ensure we could get an approval at a rate which fit into our budget. I can only see myself purchasing from this dealership for the foreseeable future. I know that car sales can be a stressful and pressured experience, but I felt very at ease during my interaction at this dealership. We were spoken to like normal people, not numbers in a daily sales log. All of my friends and family will be referred here, no questions asked. Thank you Toriano, thank you Bob, and thank you Great Lakes Honda! More

Great service and personnel Service area as always was quick and efficient. Let me know when extra service was recommended. I needed new filters. The lady that is in service a Service area as always was quick and efficient. Let me know when extra service was recommended. I needed new filters. The lady that is in service and once again handled my car is fantastic. Unfortunely I do not remember her name but even when it is not her (which I like having her) your service personnel is always friendly, and efficient. Before I feft Tip (who handled my lease) came up to say hi. This is my 4th car from this dealership and the service even under new ownership has always been a pleasure to work withr More

Awsome service - sandy is the best! Great job with order and help - and sandy in service is top notch. Price is always high but you are a dealership. ?? Fix that and you guys will rule t Great job with order and help - and sandy in service is top notch. Price is always high but you are a dealership. ?? Fix that and you guys will rule the world! More