Great Lakes Honda

Great Great Great Easy to do business with - our sales person understood what we wanted and was very helpful in getting us the car we wanted. Everyone we talked with w Easy to do business with - our sales person understood what we wanted and was very helpful in getting us the car we wanted. Everyone we talked with was courteous and helpful - will be coming back again. More

Painless New Car Purchase-Couldn't ask for more! I've been driving the same worn out Ford for over 10 yrs and decided that it couldn't last the winter. My son had recently purchased a new Accord LX f I've been driving the same worn out Ford for over 10 yrs and decided that it couldn't last the winter. My son had recently purchased a new Accord LX from Great Lakes Honda and encouraged me to look at what they had to offer. I didn't think I'd be able to afford such nice high-quality vehicles, but everyone from our friendly salesman Joe Pawlowski, to the gracious owner Joey Huang and charismatic manager, Bob Szalay and our awesome finance guy Pat Sanzone, worked their butts off to get me into a 2016 Honda Civic LX that same evening! My old broken down Ford is on it's way to the auto auction and I have a beautiful new car, with payments I can afford. And I know I have a whole team at Great Lakes who'll bend over backward to make sure I come back in 3 years to buy another new Honda. It was the best car-buying experience I've had, so thank you for your excellent service. I'll recommend you to everyone I know. More

Excellent service, timely and accommodating Friendly, accommodating and professional! Did not plan on length of time for service so rep gave us a loaner to use so we would not have to wait at th Friendly, accommodating and professional! Did not plan on length of time for service so rep gave us a loaner to use so we would not have to wait at the dealership More

Wait time slightly longer than expected Oil change took 2 hours, but they were pretty busy. Advisor was polite and informative. The waiting area is nice with comfortable chairs and a coffee/ Oil change took 2 hours, but they were pretty busy. Advisor was polite and informative. The waiting area is nice with comfortable chairs and a coffee/hot chocolate machine. More

Great experience , salesman (Joe) was pleasant and informative. Owner (Joey) spoke with us before and after the sale, great down to earth guy. Used car manager worked , salesman (Joe) was pleasant and informative. Owner (Joey) spoke with us before and after the sale, great down to earth guy. Used car manager worked with us to make the deal I could live with. Dealerships goal was to make sure we were satisfied with every part of the process, and we were very pleased. More

Great Experience Service Advisor was straightforward, courteous and professional. Car was serviced in a timely manner and returned to me clean. Always a great experien Service Advisor was straightforward, courteous and professional. Car was serviced in a timely manner and returned to me clean. Always a great experience to deal with Sandy as she advises factually and with my best interests in mind. More

Oil change and tire rotation My vehicle was taken in promptly and the service was completed within an hour! I recommend this dealership for future service and for buying a new or My vehicle was taken in promptly and the service was completed within an hour! I recommend this dealership for future service and for buying a new or certified used vehicle. More

Another Great Experience My husband and I purchased from Great Lakes Honda a few years ago and had a great experience. When it was time to purchase new vehicles, we went back My husband and I purchased from Great Lakes Honda a few years ago and had a great experience. When it was time to purchase new vehicles, we went back again and were delighted to have another great experience. Everyone we encountered was friendly and helpful. Since we were buying two vehicles and had a later appointment, Toriano and Gina "tag teamed" our purchases, and both of them were very personable and provided excellent customer service. We are pleased with our new vehicles! More

Service vehicle Service manager was courteous and professional. Car was serviced in a timely manner and returned to me clean. This is ridiculous to expect more words Service manager was courteous and professional. Car was serviced in a timely manner and returned to me clean. This is ridiculous to expect more words than needed to complete the survey More

2 trips to look at an issue wasted my time 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their stuff More