Great Lakes Honda

Customer Service Matters There are cheaper places to get my Honda Element serviced for sure, but the customer service here is worth the extra cost. Justin is awesome! I am g There are cheaper places to get my Honda Element serviced for sure, but the customer service here is worth the extra cost. Justin is awesome! I am greeted by name and he handles everything quickly and efficiently. Either I am here too often to get my old car fixed, or he is just THAT good at customer service. Either way, Great Lakes is my only phone call for service on my beloved Element. More

Great, attentive service every time! Service visits are swift and efficient, great staff see to that. I will continue to use Great Lakes Honda for all of my service needs. Service visits are swift and efficient, great staff see to that. I will continue to use Great Lakes Honda for all of my service needs. More

Best Service In Town I've been a customer of this dealership for many years. Even when it changed ownership, the employees remained, and THEY define the ongoing trust and I've been a customer of this dealership for many years. Even when it changed ownership, the employees remained, and THEY define the ongoing trust and reliability I receive every time I visit. The newer employees (especially in service) have given me an even greater incentive to continue bringing my car there to be serviced, and I'll definitely be getting my next vehicle from Great Lakes as well. More

Great Experience This will be the second car I have leased through Great Lakes Honda and I had a great experience. Ed Bell was very knowledgeable about my Honda Civic This will be the second car I have leased through Great Lakes Honda and I had a great experience. Ed Bell was very knowledgeable about my Honda Civic. I told him what my goal payments would be and achieved that goal. Ed explained the leasing process to me, and showed me where to go if I have any problems with my car. I would recommend anyone to purchase a car from Ed. More

105k service on 2011 CRV As usual, Rob provided excellent customer service. He provides excellent information on the approximate length of time the service will take, the app As usual, Rob provided excellent customer service. He provides excellent information on the approximate length of time the service will take, the approximate cost, and even goes so far as to let me know when things are almost done so I can prepare to pay up and leave. Very knowledgeable, personable, and a pleasure to deal with. More

Very Helpful Marvin Maffett and Gina Baldino were both very kind. Gina was extremely helpful and knowledgeable and positive. She answered all (and I had a lot) of Marvin Maffett and Gina Baldino were both very kind. Gina was extremely helpful and knowledgeable and positive. She answered all (and I had a lot) of my questions efficiently and pleasantly. The dealership from the showroom to the waiting areas to the service department were all very clean and appealing. I would recommend Great Lakes Honda and Gina Baldino to anyone whether they were looking to buy or lease. More

Zero complaints. Thank you. This was a recall initiated visit. I added an oil change and tyre rotation to the visit to save time later. The service was excellent. This was a recall initiated visit. I added an oil change and tyre rotation to the visit to save time later. The service was excellent. More

Oil Change, etc I have zero complaints about the service I've received at Great Lakes Honda. Justin has taken very good care of me - giving me a loaner car for a coup I have zero complaints about the service I've received at Great Lakes Honda. Justin has taken very good care of me - giving me a loaner car for a couple repairs and my car has always been fixed right the first time. Prices are reasonable too. I'll keep going back to them for all of my service needs as long as the great service continues. More

Routine service received a coupon in conjunction with routine service requirement which was right on the mark, made appointment on internet, arrived at appointed ti received a coupon in conjunction with routine service requirement which was right on the mark, made appointment on internet, arrived at appointed time, and one hour later was on my way. . . More

It's a no brainer. What else is there too say. It's been sometime now that I have been going to Great Lakes Honda. But it's nice to see that some things just never chang What else is there too say. It's been sometime now that I have been going to Great Lakes Honda. But it's nice to see that some things just never change. And that is the friendly service and great people that work there. Justin in service is always there to ask how things are going and address my concerns whenever I go in . You can go to other places and you can see how people come and go, but here, well it's like seeing old friends and it's comfortable and your GLAD to go in and have work done. Why? Because it is done right and everyone is on it. Lets hope that this core of great people at Great Lakes Honda stays here for a long long time. More