Great Lakes Honda

Always a pleasure! I love this dealership. I’d never go to another! The service and sales Dept’s are always so friendly and helpful. Very trustworthy service team! I love this dealership. I’d never go to another! The service and sales Dept’s are always so friendly and helpful. Very trustworthy service team! More

Salesman of the moth My salesman worked hard to find the right vehicle for my family's changing purpose. Did not buy from there!! Still enjoyable experience. Came back nex My salesman worked hard to find the right vehicle for my family's changing purpose. Did not buy from there!! Still enjoyable experience. Came back next morning and drove one more.just not the right car on their lot that day. I will go back. More

Service Manager quoted $200 me more than Serra Honda Service manager is dishonest and does not follow through on his commitments. Manager personally quoted me 2 hours of labor and when I questioned hi Service manager is dishonest and does not follow through on his commitments. Manager personally quoted me 2 hours of labor and when I questioned him, he further explained that they had to remove the blower motor to install the part. I ended up purchasing the part from Great Lakes and taking it to Sarah Honda who installed it for half hour of labor. Which was almost a $200 difference. Right on Honda’s computer system it said 1/2 labor and they did not have to remove the blower motor. Also, Great Lakes service manager told me that he had ordered the part. A week went by and I discovered that he had not ordered the part until I called the second time. Meanwhile I am driving around in the middle of winter me without my defrost working. Ridiculous! Some of the service advisors are very nice, but the service manager is terrible and he sets the culture. You can’t trust him! More

Fantastic Service As Usual. Having purchased 3 new & 1 used vehicle from Great Lakes Honda (going back to when it was Pruitt Honda) it is the knowledgeable, friendly and courte Having purchased 3 new & 1 used vehicle from Great Lakes Honda (going back to when it was Pruitt Honda) it is the knowledgeable, friendly and courteous staff that keeps us going back. Kathy and Rob in the Service Department are super to work with, and again, very knowledgeable! Would, and Have, recommended Great Lakes Honda to a number of family members and friends and have never regretted doing so. More

Great service, friendly employees. Sandy Taylor treats customers right and she he work is done right and timely. Easy to get appointments and customer waiting area is nice also. Sandy Taylor treats customers right and she he work is done right and timely. Easy to get appointments and customer waiting area is nice also. More

Great group of people! They really do want to help their customers in getting the car they want! Great staff, friendly and they are patient people especially if you have lit They really do want to help their customers in getting the car they want! Great staff, friendly and they are patient people especially if you have little ones that can't sit still! More

Great lakes Honda From customer service, to options, to giving you a great experience its Great Lakes Honda! Very happy family and friends that were customers as well! From customer service, to options, to giving you a great experience its Great Lakes Honda! Very happy family and friends that were customers as well! Would recommend to everyone ! More

Solid, Respectable Business Have been taking my Civic to Great Lakes Honda for oil changes and other routine maintenance service appointments since 2014. I've never had a negativ Have been taking my Civic to Great Lakes Honda for oil changes and other routine maintenance service appointments since 2014. I've never had a negative experience with the service department or sales staff. Will continue to regularly use this dealership for future service and to eventually buy a new Honda. More

Great place Very nice place. Very clean and the staff were very nice. An overall really nice atmosphere. Would definitely recommend to anyone looking for a very n Very nice place. Very clean and the staff were very nice. An overall really nice atmosphere. Would definitely recommend to anyone looking for a very nice ride!! More

Amazing experience Carlos was such an good salesmen, he didn’t stop until I got what I wanted. Best service around. I recommend him to everyone I know who’s in need of a Carlos was such an good salesmen, he didn’t stop until I got what I wanted. Best service around. I recommend him to everyone I know who’s in need of a car! Thanks for the best service I’ve ever had dealing with a car More