Great Lakes Honda

Timely quality service and the people are amazing. My rating is based on the work quality, people, and dealership environment. I originally chose this dealership because of proximity to my residence. I My rating is based on the work quality, people, and dealership environment. I originally chose this dealership because of proximity to my residence. I'm glad I did because it turned out to be so mich more than I expected from a dealership. More

Great service dept I really appreciate sandy in the service department She made sure my. Service was completed timely. I always have oil changes here and they have alw I really appreciate sandy in the service department She made sure my. Service was completed timely. I always have oil changes here and they have always given me great service. More

Exceptional The staff at GL.Honda are exceptional. They are professional, honest, kind and diligent. They listen and get you in a great vehicle at the best price The staff at GL.Honda are exceptional. They are professional, honest, kind and diligent. They listen and get you in a great vehicle at the best price for you. Josh is a delight, knowledgeable, personable. He works hard to get you what you desire in a car. Xavier also goes above and beyond to secure financing for you. GL Honda is by far the best car dealership I've ever dealt with. Also, the atmosphere is relaxing and accommodating to waiting. They have comfortable furniture, refreshments and complimentary wifi. More

Professional thorough personnel in all departments Professional, knowledgeable personnel in all departments. Transaction was timely. Large inventory of cars and colors. Today I purchased my secon Professional, knowledgeable personnel in all departments. Transaction was timely. Large inventory of cars and colors. Today I purchased my second vehicle from Great Lakes Honda. More

Watch the numbers closely!! Negotiated a price on a Honda Odyssey (sales woman was friendly). Put negotiated price in writing and we signed. Moved to finance department and the f Negotiated a price on a Honda Odyssey (sales woman was friendly). Put negotiated price in writing and we signed. Moved to finance department and the finance manager used the original MSRP as the purchase price. Luckily, we caught this. Finance manager’s response: “There is no way for us to know a negotiated price unless you tell us. We have no knowledge of the deal that you make with our sales people.” (Uh, why put a deal in writing in the first place?) Great strategy on their part! Terrible for an inexperienced buyer! Beware! More

Great experience! Employees were very helpful and pleasant to deal with. Scheduling service appointment was very easy. My car was washed before I picked it up. Love my Employees were very helpful and pleasant to deal with. Scheduling service appointment was very easy. My car was washed before I picked it up. Love my Honda! More

Responsive, transparent, friendly From making a service appointment as a first-time customer (with a 13-yr old Pilot) to the very end of my visit driving away with repaired AC and a ca From making a service appointment as a first-time customer (with a 13-yr old Pilot) to the very end of my visit driving away with repaired AC and a car wash, I was pleased every step of the way. I highly recommend this dealer! More

Third time was the charm After calling a few separate times and getting a different answer each time, I finally reached a sales associate who was honest, on-time and accurate. After calling a few separate times and getting a different answer each time, I finally reached a sales associate who was honest, on-time and accurate. Lynn made this a smooth, pleasant experience. The price she quoted was accurate and consistent from the time we spoke till the time I signed the paperwork. She found the vehicle I wanted at the price I wanted. Anyone who needs a vehicle and contacts Great Lakes needs to ask for Lynn. She’s the best! More

Great service experience! Way to go Sandy! We brought our new van in for service and the team really went above and beyond to make sure that we were taken care of and happy! Way to go Sandy! We brought our new van in for service and the team really went above and beyond to make sure that we were taken care of and happy! More

Excellent servICE AS USUAL The battery died in my Accord on Friday afternoon on 21 June. I had it towed to Great Lakes Honda, and Sandy in Service made sure I got a new battery The battery died in my Accord on Friday afternoon on 21 June. I had it towed to Great Lakes Honda, and Sandy in Service made sure I got a new battery & oil change before closing at 6:00 PM More