Great Lakes Honda

New car purchase at Great Lakes Honda Went for a test drive only, came out with a new car. The service was great, Mariah was very helpful and not overly pushy. This was probably the quicke Went for a test drive only, came out with a new car. The service was great, Mariah was very helpful and not overly pushy. This was probably the quickest I’ve ever gone through the prices and everyone did their best to make it go well. More

Purchase of new Honda CRV Marcus was very friendly, knowledgeable and made us feel very comfortable throughout our visit. He answered all of our questions. He also went ov Marcus was very friendly, knowledgeable and made us feel very comfortable throughout our visit. He answered all of our questions. He also went over the features of the car and how to use them without rushing. More

Best car buying experience! I went in to test drive a few Civics and ended up buying the car of my dreams! Terrance was the best help and honestly a down to earth guy that knows I went in to test drive a few Civics and ended up buying the car of my dreams! Terrance was the best help and honestly a down to earth guy that knows his stuff! I will be recommending him for any of my friends and family looking to buy a car! More

Exceptional hospitality The staff at Great Lakes Honda were exceptional! The deal making process through email was convenient and very easy. I live six hours away and when I The staff at Great Lakes Honda were exceptional! The deal making process through email was convenient and very easy. I live six hours away and when I arrived the paperwork was an easy process and the car was as amazing as I was told it was. More

Excellent customer service My salesperson was Joe Pawlowski, and he was simply incredible. I felt no pressure throughout the process, and the process itself was so easy and quic My salesperson was Joe Pawlowski, and he was simply incredible. I felt no pressure throughout the process, and the process itself was so easy and quick! Joe worked hard to get me approved on the best deal and into the car I wanted! Rachel in finance was super nice and helpful, and I was done in no time! Loving my first new car, a 2019 Civic!! I’ve already been recommending this dealership to my friends and family. Will definitely be a returning customer for a long, long time. More

Memorial Day Sale Event Decided to utilize the Honda Memorial Day Sales Event. Everyone was helpful and personable experience. Staff was efficient and friendly in helping ob Decided to utilize the Honda Memorial Day Sales Event. Everyone was helpful and personable experience. Staff was efficient and friendly in helping obtaining a new Honda. More

Bought fairly new car, part missing . Bought a very low mileage car . Pretty good condition . 20 k miles , 2016. Decent price. Found a part missing from under the car in a week. They said Bought a very low mileage car . Pretty good condition . 20 k miles , 2016. Decent price. Found a part missing from under the car in a week. They said out of door, the font care. How can a purchaser see under the car????? Got screwed but glad it’s only a $150 fix. Bad customer service. Wait , they offer you incentives for good rating . Don’t fall for it. Be fair, More

Pleasant, caring knowledgeable service. Even without an appointment I was waited on quickly and pleasantly. I was directed to the waiting area and spent a short time there before I was given Even without an appointment I was waited on quickly and pleasantly. I was directed to the waiting area and spent a short time there before I was given a ride home by a very nice man. I was called shortly with a diagnosis and my vehicle was repaired before long and picked up easily. My advisor was very pleasant and made me feel comfortable. More

What happens to the good service? ?Had a very unpleasant experience @GreatLakesHonda on Friday the 20th. I bought my car new @GreatLakesHonda and have had the vehicle serviced at this ?Had a very unpleasant experience @GreatLakesHonda on Friday the 20th. I bought my car new @GreatLakesHonda and have had the vehicle serviced at this dealership for the life of the car, on Friday I brought the vehicle in for transmission fluid change and an oil change and was told that prices from other Honda dealerships weren’t accepted, when they always were in the past. The receipt also showed that all fluids were filled and door hinges were lubed, and they clearly were not. If there are things on the receipt that have not been completed but say they have been, how do I know if the work that was paid for was completed? I go to this dealership because of the good atmosphere and because they took care of my vehicle well in the past, most of all I trusted them. Maybe they have new employees, will be rethinking things before coming back to @GreatLakesHonda. ? More

HIGHLY RECOMMEND I called dealership after dealership searching for a new car and was about to give up. I finally came across Great Lakes Honda. I drove an hour away j I called dealership after dealership searching for a new car and was about to give up. I finally came across Great Lakes Honda. I drove an hour away just to come to this dealership and it was totally worth it. The atmosphere was nice and the waiting area was clean and cozy! From the internet sales team to the team at the store, everyone was so professional and great. Cristina, in the internet sales department, and Jeff Cox, the in store salesman, were so pleasant to work with! Both of them did their best to help my boyfriend and I out and we both left with the Civic Sport that day. Mr. Cox was very friendly. I got sick on the drive up and he accommodated to my needs and was so understanding about it. The communication was excellent! Any time I reached out, there was always a response and I didn't have to wait days to get it!! The previous dealerships I had visited reached out to me to see if I had found a car yet and I told them yes and that I was going to Great Lakes. I told them about the deal they were giving me (compared to the other dealerships trying to rip me off) and let me just say this, THEY WERE AT A LOSS OF WORDS. They couldn't believe how much Great Lakes helped me. They actually tried to tell me that Great Lakes was going to low blow me when I got there to try to get me not to go. Can you believe that! GREAT LAKES ACTUALLY VALUES THEIR CUSTOMERS AND WANTS NOTHING BUT SATISFACTION FOR THEM. I would HIGHLY RECOMMEND anyone looking for a car to come here, even if you have to make a long drive to get there. It's an experience you'll never forget. More