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Great Lakes Honda

Akron, OH

4.8
673 Reviews

43 Pruitt Blvd.

Akron, OH

44310

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673 Reviews of Great Lakes Honda

March 17, 2022

I am a returning customer. Have bought 5 new cars here. They are wonderful to deal with. They know how to treat their customers More

by eslerlarraine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Mar 18, 2022 -

Great Lakes Honda responded

We are so pleased to read that you are a loyal customer here at Great Lakes Honda. We strive to provide our customers with the best service possible. We value your business.

March 17, 2022

Good customer service, I was well taken cared. Highly recommended, very clean facility and very friendly. More

by Lon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BG, Julia Love
Mar 18, 2022 -

Great Lakes Honda responded

Lon, we work hard to provide our customers with 5-star quality services here at Great Lakes Honda. We value your business.

March 16, 2022

Wonderful dealership! Super sales staff! Would definitely recommend and will continue to lease from them. More

by Frankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Baldino, Julia Love
Mar 17, 2022 -

Great Lakes Honda responded

Hi Frankie, thank you for taking the time to leave a review for us at Great Lakes Honda. We're happy we could meet your expectations! Our team is available should you require any extra help.

March 13, 2022

I have bought my last 4 cars from Great Lakes and waiting for my 5th to come in. I can say it’s probably because of their sales team, Marcus Morris has always treated us great. More

by Mlbarnes006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Morris, Julia Love
Mar 14, 2022 -

Great Lakes Honda responded

We thank you for sharing your great review for our team here at Great Lakes Honda. We appreciate your business. We thank you for being a loyal customer. We strive to be the best for our customers. We hope you love your new vehicle.

March 13, 2022

Great place, staff was amazing very helpful, absolutely no pressure got me the best deal!! More

by Nicole cinalli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara , Julia Love
Mar 14, 2022 -

Great Lakes Honda responded

Thank you for taking the time to leave us a great review, Nicole! It was a pleasure to work with you, and we look forward to working with you again at Great Lakes Honda.

February 28, 2022

My experience was great! Kevin Dawson was extremely helpful and made the whole process go smooth. No surprises. From our first interaction on the phone until.I pulled away More

by piecesofapril38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dawson and Marty in Finance, Julia Love
Feb 28, 2022 -

Great Lakes Honda responded

Hello! We are so pleased to know you had a great experience and our Sales Team provided you with a smooth process throughout the purchase of your new 2022 Civic. We appreciate you doing business with Great Lakes Honda.

February 27, 2022

Had a great experience with Keith as a salesman. Met my needs and found me a great new van. I will make sure to use great lakes in the future for vehicle needs. More

by E Scheel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Julia Love
Feb 28, 2022 -

Great Lakes Honda responded

We are so pleased to learn that our Sales Team took great care of you here at Great Lakes Honda. We strive to provide our customers with the best service possible. We are happy to read that you purchased a new vehicle here. We hope you love it.

February 23, 2022

Keith Eberhardt gave me a great deal and made the process easy Best experience I have had at a Honda dealership Love my 2022 passport trail sport! And thank you Keith for your service to our country More

by Sarah milini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Eberhardt
Feb 24, 2022 -

Great Lakes Honda responded

Hi Sarah, thank you for taking the time to write a positive review! We're thrilled to hear our Sales Team was able to help you get into a great brand new 2022 Honda Passport Trail Sport and were able to make your overall experience at our dealership great and easy. If you ever need help with your brand new 2022 Honda Passport Trail Sport, feel free to give us a call at Great Lakes Honda.

February 22, 2022

Service department customer service rep was horrible. Hung up twice when asked questions on extended warranty purchased at time of car purchase. I will never take my Honda's here nor purchase another c More

by David
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Shanna
Feb 23, 2022 -

Great Lakes Honda responded

David, Thank you for taking the time to provide us with your feedback. We would love the opportunity to speak with you about your recent warranty inquiry and communication with our Service Department. Can you please reach out to me using one of my contact methods below so we can discuss this further? Thank you. Gavin Lake General Manager glake@glakeshonda.com 330-633-6060

February 21, 2022

Keith at Great Lakes was outstanding. Highly recommend! 5 stars. If you go to Great Lakes, ask to work with Keith Eberhardt. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Eberhardt, Julia Love
Feb 22, 2022 -

Great Lakes Honda responded

Jen, we strive to provide our customers with the best service possible here at Great Lakes Honda. We appreciate your kind words and value your business.

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