Great Lakes Honda

The salesperson I dealt with was very professional and courteous. She was attentive to my well being when there were delays in the documentation process, and she did well in keeping me informed on the pro courteous. She was attentive to my well being when there were delays in the documentation process, and she did well in keeping me informed on the progress. More

Amazing staff and service. Worked with “Marcus” this is now the 4th car I have bought from this dealership. Worked with “Marcus” this is now the 4th car I have bought from this dealership. More

They are friendly and flexible and they go above and beyond. I’ve been going to Great Lakes Honda for years and have always had a great experience whether it’s shopping for a car or getting service/part beyond. I’ve been going to Great Lakes Honda for years and have always had a great experience whether it’s shopping for a car or getting service/parts. More

Laura was absolutely terrific and not pushy or demeaning towards my needs and the price I wanted. The only reason I do not give a full five stars is because once it got to the paperwork portion and I was se towards my needs and the price I wanted. The only reason I do not give a full five stars is because once it got to the paperwork portion and I was sent to the finance guy, he was nice but quickly turned into a slightly demeaning attitude when I kept turning down the added warranty. Quotes of "come on a minute ago you said this payment why wouldn't you get this?" to a little attitude in "well its your money". 45 minutes I would say in a lecture and making me feel irresponsible for not buying extra coverage. Laura saved it though by afterwords having my old car completely cleaned out and personal belongings moved to my new one. Overall great but don't make a single woman feel irresponsible or like I'm being stupid. He almost lost the whole deal as I was ready to cut my loss and go as I don't put up with much, but I knew how much I liked the car and drove over an hour. More

Great service department - purchase your Honda elsewhere Sadly , this is not your father’s Honda dealership. When Jack Matia owned it, this was A great place to purchase, and service your vehicle. Howev Sadly , this is not your father’s Honda dealership. When Jack Matia owned it, this was A great place to purchase, and service your vehicle. However, they advertised price is not the real price because they add on mandatory items such as window etching and blinking tail lights which add zero dollars in value to the for vehicle but put a lot of money in their pockets They also sold me a car that had tires that leaked. They must’ve filled them up before my test drive but they were low on air the next day. I filled them up and they deflated again - all four tires ! Steer clear of this place The service Sept deserves 5 stars More

Kristy Rice ⭐️⭐️⭐️⭐️⭐️ Wouldn’t go to anyone else. Great service, friendly and professional. Thank you! Great service, friendly and professional. Thank you! More

Laura was incredible. She was able to get my 22 passport in 6 weeks. I absolutely love it. She made the whole process so easy She was able to get my 22 passport in 6 weeks. I absolutely love it. She made the whole process so easy More

Lynn Snodderly was a pleasure to work with. A true professional who treated me with respect and courtesy. I couldn’t have been more pleased with my experience and would recommend Lynn and Great A true professional who treated me with respect and courtesy. I couldn’t have been more pleased with my experience and would recommend Lynn and Great Lakes to anyone! More

EVERYONE,especially Lynn S. Was super friendly and knowledgeable. Clean comfortable showroom and offices. Lynn found us a crv perfectly matching our requirements! Wow!! Was super friendly and knowledgeable. Clean comfortable showroom and offices. Lynn found us a crv perfectly matching our requirements! Wow!! More

Marcus was awesome and very nice! Excellent customer service and great selection of new cars. Honda really stepped it up. Really thrilled over my new car and everyone seems to love it Excellent customer service and great selection of new cars. Honda really stepped it up. Really thrilled over my new car and everyone seems to love it too. More