Great Lakes Honda

Immediately after leaving the dealership all the dash lights, and check engine light came on.. My wife Immediately called the dealership..... THEY SAID " TOO BAD IT WAS SOLD AS IS, ITS YOUR PROBLEM NOW". lights, and check engine light came on.. My wife Immediately called the dealership..... THEY SAID " TOO BAD IT WAS SOLD AS IS, ITS YOUR PROBLEM NOW". STEER CLEAR!!! THEY ARE TRASH!!!!.. Update.. Unfortunate beginning but the dealership and the right people stepped up and handled everything! Just earned my respect... Big time!! More

Spent a couple hours with laura and she was great! She worked with me and helped me get something affordable. She was really friendly and full of energy! Got me a VERY nice vehicle and i would recommend g worked with me and helped me get something affordable. She was really friendly and full of energy! Got me a VERY nice vehicle and i would recommend going here for some nice cars. All the staff was friendly as well. More

It was a great experience recommend great lakes to everyone. Sales person was great to work with everyone. Sales person was great to work with More

I have bought a few vehicles over the years. I’am 55 & this was the BEST experience Ever. I would refer anyone to buy their next vehicle Here or @ Least Look for one here 1st. And Ask for salesman Jason M this was the BEST experience Ever. I would refer anyone to buy their next vehicle Here or @ Least Look for one here 1st. And Ask for salesman Jason Mencini He’s Great & he will make your experience A Pleasant One.. More

Went here to test trade a odyssey for a new 2022 model. I called before going in due to the market I know many dealers are charging greater than MSRP so I didn’t want to waste my time or theirs. They told me called before going in due to the market I know many dealers are charging greater than MSRP so I didn’t want to waste my time or theirs. They told me over the phone they were not charging over MSRP but when I got there they were charging 6000 over MSRP. I knew more about the car than the salesman did but to be fair he did say he just started there. He was friendly but undermining and manipulating asking me “what exactly are you trying to accomplish “ when I stated I didn’t want to pay greater than MSRP stating”as long as your payments are where you want them why does it matter” I realize this is sales tactics but I was not treated this way at any of the other dealerships and I went to multiple where they were honest over the phone and then when I got there and decided I didn’t want it due to elevated pricing they did not undermine or try to manipulate I realize if I don’t fall for it someone else will. I feel really bad for the people they are fast talking into paying more then they want to. I realize many places are charging more than MSRP due to the market which is fine but why waste my time all the other dealers I have called have been honest over the phone. And shop around not every dealer is taking advantage of the market I got fair deal for my trade in and just bought an odyssey at MSRP nothing above at another dealership where the salesmen were rt friendly and not pushy at all. They also knew about the cars they were selling and were able to answer my questions. I prefer to shop elsewhere I will not come back here. I will go back to the dealer I bought my car from everytime even though it is an hour away. More

Bought a used vehicle, everybody was very friendly, nobody was pushy or trying to upscale me on anything. Very relaxed buying process. Definitely recommend them to my friends nobody was pushy or trying to upscale me on anything. Very relaxed buying process. Definitely recommend them to my friends More

First time purchasing two vehicles with Great lakes Honda I was very pleased with Jason our salesperson he was excellent and very professional I will be coming back I was very pleased with Jason our salesperson he was excellent and very professional I will be coming back More

This is the fourth car I have purchased from Great Lakes Honda. This is the only dealership that I have purchased more then one car from.. the reason I keep coming back is the service department. Honda. This is the only dealership that I have purchased more then one car from.. the reason I keep coming back is the service department. More

Turned in my lease early. Sarah Hutchens & Mike Peters were AMAZING! They upgraded me with a 2022 Honda Civic sport!! AND I'm paying less than my current lease! I highly recommend them & will continue to were AMAZING! They upgraded me with a 2022 Honda Civic sport!! AND I'm paying less than my current lease! I highly recommend them & will continue to lease from them in the future. Everyone there is great! More

Due to the pandemic, I preferred to discuss everything over the phone. Initially someone contacted me after I responded by text to mail I received regarding trading in my current vehicle. I gave the perso over the phone. Initially someone contacted me after I responded by text to mail I received regarding trading in my current vehicle. I gave the person my VIN number, which allowed them to pull up a report with info that there were no accidents. My vehicle was two years old and had less than five thousand miles. After discussing the type vehicle I was interested in as well as knowing what my trade in value was, this person wouldn't give me an approximate payment amount and said I had to go to Great Lakes for them to look at my car first. I then decided to think about it, but actually was against trading it in because I was told I had to go there. About a week later I received a call from Lynn, who I had dealt with in the past and really preferred to deal with. Lynn is ALWAYS cordial and goes all out to provide the best service. She recognized my name on something as currently inquiring about trading in. I was very pleased to hear from her. She was able to provide me with approximate loan and payment information without me having to go there. Of course, she knew my history which probably made it possible for her to be able to do so. Because she worked with me over the phone, this allowed me to make a final decision before wasting my time going in if it wouldn't have been in my budget. When I did go there in person, she was as cordial and accommodating as she has always been. Thank you, Lynn!!! I'm very pleased with this purchase. More