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Great Lakes Honda

Akron, OH

4.8
647 Reviews

43 Pruitt Blvd.

Akron, OH

44310

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647 Reviews of Great Lakes Honda

February 27, 2022

Had a great experience with Keith as a salesman. Met my needs and found me a great new van. I will make sure to use great lakes in the future for vehicle needs. More

by E Scheel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Julia Love
Feb 28, 2022 -

Great Lakes Honda responded

We are so pleased to learn that our Sales Team took great care of you here at Great Lakes Honda. We strive to provide our customers with the best service possible. We are happy to read that you purchased a new vehicle here. We hope you love it.

February 23, 2022

Keith Eberhardt gave me a great deal and made the process easy Best experience I have had at a Honda dealership Love my 2022 passport trail sport! And thank you Keith for your service to our country More

by Sarah milini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Eberhardt
Feb 24, 2022 -

Great Lakes Honda responded

Hi Sarah, thank you for taking the time to write a positive review! We're thrilled to hear our Sales Team was able to help you get into a great brand new 2022 Honda Passport Trail Sport and were able to make your overall experience at our dealership great and easy. If you ever need help with your brand new 2022 Honda Passport Trail Sport, feel free to give us a call at Great Lakes Honda.

February 22, 2022

Service department customer service rep was horrible. Hung up twice when asked questions on extended warranty purchased at time of car purchase. I will never take my Honda's here nor purchase another c More

by David
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Shanna
Feb 23, 2022 -

Great Lakes Honda responded

David, Thank you for taking the time to provide us with your feedback. We would love the opportunity to speak with you about your recent warranty inquiry and communication with our Service Department. Can you please reach out to me using one of my contact methods below so we can discuss this further? Thank you. Gavin Lake General Manager glake@glakeshonda.com 330-633-6060

February 21, 2022

Keith at Great Lakes was outstanding. Highly recommend! 5 stars. If you go to Great Lakes, ask to work with Keith Eberhardt. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Eberhardt, Julia Love
Feb 22, 2022 -

Great Lakes Honda responded

Jen, we strive to provide our customers with the best service possible here at Great Lakes Honda. We appreciate your kind words and value your business.

February 12, 2022

Lynn and Marcus are each so very knowledgeable and caring about details, sharing their time and concern as I made my decisions. Will highly recommend them!! More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn, Marcus, Jon
Feb 12, 2022 -

Great Lakes Honda responded

Thank you for taking the time to leave us a great review, J! It was a pleasure to work with you, and we look forward to working with you again at Great Lakes Honda.

February 11, 2022

This dealership is very good to work with especially during unheard of times in the auto industry. Fair dealing and with a great group of people. More

by Mike W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Feb 11, 2022 -

Great Lakes Honda responded

Thank you, Mike, for sharing your pleasant feedback. We are delighted to know our Sales Team provided you with great customer service and with a fair deal. We appreciate you and we thank you for your business with Great Lakes Honda.

February 10, 2022

Very pleased with my cars. I leased an CRV less than a year ago and was so happy with it we decided to buy an Accord yesterday. Honda is a very dependable vehicle. Sarah was the sales person both times a More

by Im4toe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah H, Julia Love
Feb 11, 2022 -

Great Lakes Honda responded

Thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great Honda Accord and were able to make your overall experience at our dealership pressure-free and pleasant. If you ever need help with your new Honda Accord, feel free to give us a call at Great Lakes Honda.

February 08, 2022

Sales person was very knowledgeable and personable. Very happy with my car and sending pictures to family/friends. More

by Skichazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mencini
Feb 08, 2022 -

Skichazz responded

Aside from Jason, this Honda place has a good atmosphere. Workers there are very friendly. Before getting my new car, I was overwhelmed with the repair cost of my old car prior to getting a new one. This happens and I continue to enjoy my new Honda CR-V. This car has a nice red color with leather seats, a sunroof, and heaters for front seats, etc.

Feb 08, 2022 -

Skichazz responded

Great Lakes Honda is a reputable car place.

Feb 08, 2022 -

Skichazz responded

One of my sisters and her husband buy their cars at this place and they trust the people there.

Feb 09, 2022 -

Great Lakes Honda responded

We are so pleased to learn that our Sales Team took great care of you here at Great Lakes Honda. We strive to provide our customers with the best service possible. We appreciate your business.

February 05, 2022

Very professional, no issues, have purchased vehicles in the past from Great Lakes Honda, and never a problem. More

by mardeans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cox and Johnny Sinchok
Feb 06, 2022 -

Great Lakes Honda responded

We are so pleased to learn that you are a loyal customer here at Great Lakes Honda. We thank you for your business. We look forward to the opportunity to serve you again in the future.

February 04, 2022

Gina Baldino was excellent. We gave parameters of what we were looking for and didn’t deviate from that. No pressure to get into rate we were uncomfortable with but finance worked with us. Overall great More

by markdorony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina baldino
Feb 04, 2022 -

Great Lakes Honda responded

Congrats on your new vehicle. We appreciate your business. Please feel free to let Great Lakes Honda know if you ever need anything. See you next time!

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