Grayson Hyundai Subaru

Was well satisfied with the salesperson Steve Rhea and the price of the vehicle.It was a very non pressure environment which works well for us and allowed us to make a very good informative decision on ou the price of the vehicle.It was a very non pressure environment which works well for us and allowed us to make a very good informative decision on our purchase. The only negative that we have is that the car only came with one key and no key fob for the keyless entry.If we would have known this before purchase we would have negotiated it in the price.It took several trips from our house in Gatlinburg Tn. to knoxville Tn. and a total cost of over $200.00 for the key, key fob and programing, plus the fuel and time involved.We were frustrated because when we bought the key we weren't told there would be an additional charge for programing the key that we bought from the dealership. That being said they did give us a discount on the programing of the key and the key fob. Our experiance would have been better if the car would have come with 2 sets of keys and a key fob for the keyless entry that came with the car.I guess the next time we will ask questions about keys and not assume that because we were buying from a dealer that the car would have 2 sets of keys and a key fob for the keyless entry that originally came with the car. More

Very easy buying experience. Both salesmen I dealt with were very professional and friendly. The assistant helping one of the salesmen, Hannah, also very helpful, professional, and friendly. The only neg were very professional and friendly. The assistant helping one of the salesmen, Hannah, also very helpful, professional, and friendly. The only negative I have is that the finance manager is a very overbearing and demeaning on buying the optional warranty. Did not care for his tactics very much. Otherwise very good experience with this dealership and would return. More

I recently co-purchased a 2012 Outback Limited from Grayson. I am 70 years old and have purchased many cars in my life. The buying experience with Seth and Dennis at Grayson, was by far, heads above an Grayson. I am 70 years old and have purchased many cars in my life. The buying experience with Seth and Dennis at Grayson, was by far, heads above any other. We were treated with respect and courtesy and with no pressure from start to finish. We drove from Sylva, NC to purchase a car from Grayson because Seath had gone out of his way to get the car we wanted at the price we were willing to pay. When we arrived and met with Dennis, we could have not been more pleased. He is a great person and very professional. I can not remember the name of the finance person, but while he was professional, had he been the first contact with Grayson, I would have bought somewhere else. I'm not complaining, he did his job, but the connection was not there. Thank you Grayson, I will recommend your dealership to everyone. Glenda Armstrong Sylva, NC More

I found my used car on-line and called Grayson's and worked out the details of the deal on the phone. The staff was incredibly friendly and very helpful. Three days later I flew down to Knoxville, insp worked out the details of the deal on the phone. The staff was incredibly friendly and very helpful. Three days later I flew down to Knoxville, inspected the car, it was nicer than I originally thought it would be. I purchased the car and drove back to Vermont! I will definitely deal with Grayson Dealerships again, it was a pleasant easy car buying experience. Thank you Keith for your honesty and pleasant demeanor throughout the entire process. More

The manager is not very cooperative with the salesman that work with us. It was so bad that my husband and him were head to head in a heated argument. I will never go here ever again. Very unprofessional that work with us. It was so bad that my husband and him were head to head in a heated argument. I will never go here ever again. Very unprofessional! Twin City Hyundai has very easy going salesman and the manager was very nice and professional. More

I would NOT recommend coming here. I came in sweats because I didn't feel like dressing up the day of my visit and it literally took 30 minutes before someone came and said hi to me. What's worse is t because I didn't feel like dressing up the day of my visit and it literally took 30 minutes before someone came and said hi to me. What's worse is that the entire time I was there, the sales staff just stood around goofing off. I didn't bother to even remember the sales person's name because he was so pushy. Kept trying to sell me on a model that I wasn't interested in because they didn't have the one that I was looking for. I ended up going to Twin City Hyundai and buying there. I've bought many cars before and was never treated the way I was treated at Grayson Hyundai. DO NOT GO HERE. More

Jason Farris was awesome! Jason went above and beyond to make us happy and get the deal we wanted. Very honest, friendly and the best car salesman we have ever dealed with! Jason Farris is the man!!!! make us happy and get the deal we wanted. Very honest, friendly and the best car salesman we have ever dealed with! Jason Farris is the man!!!! More

We bought a used car with hail damage. We were told the cost to repair the damage would be around $2,000 to $3,000. The next day, after we purchased the car, we had an estimate and it was $7,000. We call cost to repair the damage would be around $2,000 to $3,000. The next day, after we purchased the car, we had an estimate and it was $7,000. We called and complained that we were unhappy. We were told that the estimate might go down in a few months. We feel we were taken advantage of. Grayson already recievd a check from their insurance company, probably for $7,000 or more. Then they make us feel we are getting a deal and have us believe the repairs will only be $2,000. They made an extra $5,000 by leadind us to belive the repair would be much cheaper. This is not the way to get repeat customers. We called the very next day after purchase to request to turn the car back in and get our trade in back. This request was denied. More

I was looking at new cars in general, not intending to buy that day. I had test drove the Kia Sorento and then test drove the Outback. I enjoyed driving both of them but was offered a wonderful deal on th buy that day. I had test drove the Kia Sorento and then test drove the Outback. I enjoyed driving both of them but was offered a wonderful deal on the Outback and decided to proceed with the purchase that day. Everything ran very smoothly and very quickly. I was very pleased. More

Our expierence with Grayson was very plesant, The salesman was very professional, and easy to work with, no high pressure at all. The man (whose name i forgot) in the finance office was also very eas salesman was very professional, and easy to work with, no high pressure at all. The man (whose name i forgot) in the finance office was also very easy to work with and didn't push us intoany add ons that we didn't want, I would recommend Grayson Hyundai to any one. Not to mention our new Hyundai Sonata is awesome! More