Grayson Hyundai Subaru

Car purchase review Brian at Grayson Hyundai provided exceptional service and went above and beyond our expectations to help us find the perfect new vehicle. He was profe Brian at Grayson Hyundai provided exceptional service and went above and beyond our expectations to help us find the perfect new vehicle. He was professional, and happy to help with any questions or concerns we had. My family owns 6 Hyundais all from the Grayson Hyundai dealership and we will continue to return to do business with them. We couldn't have asked for a better car buying experience! Thank you Grayson Hyundai! More

Hyundai Experience I loved my experience with Grayson Hyundai i will encourage all my friends and family to go to Hyundai. I love my car and the staff was excellent! I loved my experience with Grayson Hyundai i will encourage all my friends and family to go to Hyundai. I love my car and the staff was excellent! More

This is the the third car I've purchased from Grayson and will purchase my next auto from you. Thanks! I am extremely pleased with everything and everyone involved with the purchase of my car. Brian was terrific! He is a definite asset to your dealers I am extremely pleased with everything and everyone involved with the purchase of my car. Brian was terrific! He is a definite asset to your dealership. More

Great Dealership Great bunch of people to buy from. Worked with me to get the car I wanted and at a great deal....Would definitely purchase from them again!!! Great bunch of people to buy from. Worked with me to get the car I wanted and at a great deal....Would definitely purchase from them again!!! More

First new car in a decade We went to Grayson because we wanted another Hyundai. From the salesman, Rick to the finance gal, Jennifer and all the people in between, this was a m We went to Grayson because we wanted another Hyundai. From the salesman, Rick to the finance gal, Jennifer and all the people in between, this was a most pleasant experience! More

Brian Smith and Grayson are awesome! We have recommended to several friends that they should go see Brian at Grayson if they want a great buying experience and a great car!! We have recommended to several friends that they should go see Brian at Grayson if they want a great buying experience and a great car!! More

Customers Don’t Buy From People They Like, They Buy From Those They Trust It is often said that customers buy from people they like. While we don’t usually buy from people we dislike, there is one more dimension to this ol It is often said that customers buy from people they like. While we don’t usually buy from people we dislike, there is one more dimension to this old saying. Customers buy from people they trust. To illustrate this point further, let’s look at how typical prospective customers react to new sales people making the first contact with them (otherwise known as cold-calling): 1. They find an excuse to hang up the phone as soon as possible 2. They make themselves very busy during appointments with sales people 3. They keep their mouths shut as much as possible when sales people ask questions 4. They will not refer the sales people to a higher authority even when such a need is clear 5. They often use delay tactics such as “If there is a need, we will call you” to appease sales people, etc. These are, just a few examples, of customer’s behaviors when they distrust the sales person. As such, to get customers interested and excited about what you have to offer, you first have to win their trust. A Question of Lust The reasons that customers don’t trust sales people is very simple: they feel that the only thing that sales people care about is getting their money. Sadly, this “lust for the customers’ money” is quite true with many sales people out there, AND customers can smell them from miles away. When customers make purchases, what they really want in exchange for the money they spend, is substantiated value. That is, can the products or services they buy bring better productivity, reduce wastages or simply improve their quality of life. Hence, the first step to build trust is this: you have to be perceived as being on the customers’ side and pro-actively help solve customers’ problems. More

Excellent We were very pleased of the way we was treated, because this is the second vehicle we have purchased from grayson. They had a lot of knowledge and i We were very pleased of the way we was treated, because this is the second vehicle we have purchased from grayson. They had a lot of knowledge and information of all the different vehicles.Yes, I would buy another vehicle from grayson,knoxville,tn. More

Great Car Buying Experience I had a great experience at Grayson Hyundai. Matt Howerton is a knowledgeable salesperson and really takes the time to help find the right car. Highly I had a great experience at Grayson Hyundai. Matt Howerton is a knowledgeable salesperson and really takes the time to help find the right car. Highly Recommend! More

Great car buying Experience The staff was very knowledgeable about the vehicles. I had a great experience buying my new Tucson. The lot didn't have the exact color I wanted, bu The staff was very knowledgeable about the vehicles. I had a great experience buying my new Tucson. The lot didn't have the exact color I wanted, but was able to get it there for me the next day! Awesome! More